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Rachel Levan

5.0 (1 review)
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25 days ago

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Ask the Community - Rachel Levan

Secret Charleston - Middleton place restaurant

Secret Charleston

4.9(25 reviews)
8.4 km

We are a senior couple, experienced travelers, who needed some guidance in planning a two week…read moretrip to Charleston Beaufort and Savannah in June 2026. As this was our first trip to the part of the USA we wanted to experience the South as visitors not rushed as tourists. After finding Kevin we knew we had found the right person to plan this visit based upon travel style. KEVIN EXCEEDED OUT EXPECTATIONS IN THIS REGARD. What I particularly liked was that in the planning stage Kevin provided pre-selected recommendations for Hotels, tour guides and dining. This allowed us to take the time to review his recommendations on line and select those that best fit our travel style. Although budget was not a constraint for this trip Kevin's recommendations were balanced including both private and very small group tours and fine dining plus the hidden places only a local would know for a true taste of the South. Although Kevin laid out the plan we still felt it was "our" trip because of the ability to choose among great options. Kevin plans allow for you a to customize your trip while still having the benefit of an experienced planner. Our tour guides ranged from very very good to TRULY EXCEPTIONAL. We avoided touristy places and had unique experiences that self-internet planner would unlikely ever find.One of the Kevin's strengths was sequencing the order of our tours in both Charleston and Savannah so that one experience built on the other something I could never have done on my own. Every tour guide was on time and never once did we wait to be seated in the restaurants he reserved for us. Kevin provides you with a detailed itinerary down to recommended entrée selections at the restaurants that have been reserved. I'd like to comment on Kevin in trip follow up to questions but I can't. Because of the excellence of the itinerary provided down to how early to leave for activities due to driving times, we never had any need for follow up during the two weeks of out travel. So the question boils down to due you want to have nice trip that you or an out of town travel agent planned on the internet or do you want to experience an EXCEPTIONAL CUSTOM TRAVEL EXPERIENCE. If it's the latter I can't imagine a better choice that Kevin for Charleston Beaufort and Savannah.

Connected with Kevin 6 months before our trip and the most important thing I can say is Kevin…read morelistens to what you want to get out of your trip. Our group of 3 had a main focus on the history of Charleston and Savannah and Kevin delivered. But he knew that we would also need a break and worked in tours that highlighted the charm and feel for each city including a late night stroll with him. His restaurant bookings were so helpful when you travel, finding good places to eat that have a table can be very challenging. To not have to think about where I'm going each night was a blessing. I can't recommend enough having him plan your visit to what you love to do most when you travel.

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Secret Charleston
Secret Charleston
Secret Charleston

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Charleston Travel Plans - Downtown Charleston

Charleston Travel Plans

5.0(2 reviews)
0.0 km

Such a great experience working with Julie! We were visiting for a girls weekend and needed some…read moreadvice. Our time was limited and we wanted to make most of our Charleston experience. She listened to our needs of wanting a local owned hotel historic downtown, fine dining, and upscale bars. We stayed at Meeting Street inn.. it was fabulous! Great hotel in the center of the city, walking distance to most everything. Dinner at Halls .. a beautiful restaurant with excellent service and food. We also had pre dinner drinks the amazing Champagne Bar, Camilla's. If you are planning a trip and need some help... Charleston Travel plans is the way to go!

I used to be a travel planner, so whenever I travel with family or friends, they always expect me…read moreto do all of the research and plan out everything, like our dining and excursions. However, after doing it so much for work, I now just want to go places and not have to plan everything! The thing I love about Charleston Travel Plans is that they do all of the research and have visited these places in the Charleston area themselves. So, I don't have to worry about looking up a restaurant and if all of their hyped up reviews are because they are all friends of the owners or a negative review just being competitors. I told them what kind of meal and experience we wanted, and they gave us the perfect suggestions. They also gave us an itinerary, so we saw the best of Charleston, but we also had time to explore a little. We didn't have to waste a bunch of time researching. It was such a huge time saver! So worth the money, I wish Julie was in every city I visit because I feel like she really cared about us having the best experiences with what we could afford and wasn't trying to promote things like an affiliate would. I think she just really loves Charleston and wants those who visit to love it too! I highly recommend her services!!!

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Charleston Travel Plans - Charleston City Market

Charleston City Market

Charleston Travel Plans - The Ravenel Bridge

The Ravenel Bridge

Charleston Travel Plans

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Perfect Honeymoons - Matt and Gabrielle getting Married on the Beach In Bora Bora.

Perfect Honeymoons

4.2(40 reviews)
11.7 km

There is a reason Jim's business is called Perfect Honeymoons & Holidays - that is what he does. He…read morehelped us planned our honeymoon 12 years ago and it was perfect. A few years ago, when we wanted to visit Jamaica, he helped us pick the perfect resort. So when it was time we decided on a last-minute Christmas vacation due to some unexpected time off, we called Jim. I tried to do this by myself but going down the Google search rabbit hole trying to compare resorts, islands, find flights etc. was really time consuming and totally overwhelming. Every site starts to look the same after awhile. People don't think they need a travel agent, but we wanted to make sure we loved our vacation and didn't just hit purchase on a resort we sorta liked online. Jim sent us to the Unico resort in Rivera Maya. IT WAS EXACTLY WHAT WE WANTED, and most important, it didn't come up on a single search I did on my own. I am so glad we reached out to him again. I didn't even know to extend by search of Cancun resorts to include other areas. The resort was perfect - we told Jim exactly what we wanted, exactly what we wanted to spend and when we wanted to go. He delivered above and beyond on all things. No detail was overlooked. If you are in the middle of planning a wedding -or just in the middle of day to day busy life - there is nothing wrong with outsourcing planning your honeymoon or vacation to someone. Do it.

We had a honeymoon planned for February 2026 -- or at least, we thought we did. Gretchen and her…read morecompany charged us a $300 administration fee up front, which she said was required for her to guide us step-by-step through the entire planning process and be available to us during our trip. It was pitched as a fully supported, stress-free experience. All we had to do was show up. From the beginning, communication was incredibly poor. I gave her the benefit of the doubt at first due to the wildfires in California at the time, even going out of my way to check in on her and her family. I chalked up missed deadlines to the fires and tried to be understanding. But now, with our wedding quickly approaching, we realized we had NO flight details, NO itinerary, and hadn't even heard from her in months. I reached out to check in -- and she left me on read. This wasn't the first time either. I would send polite follow-up messages like: "Hi, I can see that you've read my message, so I guess you're really busy. Can we schedule a time to talk?" Only then would she respond. This cycle happened more than once. But this month was the final straw. I reached out to start looking at plane tickets -- she left me on read again. I then followed up, expressing clearly that we were no longer comfortable continuing and wanted to know what we needed to do to receive a refund. We also paid over $1k to reserve our stay at one of the quickly booked hotels, so it was important for us to get this information. She never responded. Completely ghosted us. No explanation. No apology. Just silence. We were never rude to her. We were patient and understanding. And still -- she disappeared on us and left us without a honeymoon. This has been heartbreaking, stressful, and completely unprofessional. After digging deeper, I found that we're NOT the only ones. There are many hidden negative reviews that share the same experience: * No communication * Ghosting clients * People almost missing flights * Others stranded out of the country with no help She may still have good reviews online, but don't be fooled -- the bad ones are there, and they echo exactly what happened to us. This might be a scam. Use a credit card if you do move forward so you can dispute the charges. But honestly -- don't risk it. We're going to report this company to every wedding, travel, and consumer site we can find. If you care about your honeymoon (and your money), look elsewhere.

Photos
Perfect Honeymoons - Floating the day away at the St.Regis Bora Bora.

Floating the day away at the St.Regis Bora Bora.

Perfect Honeymoons - Wedding in Paradise at the Brando Private Island in French Polynesia.

Wedding in Paradise at the Brando Private Island in French Polynesia.

Perfect Honeymoons - Vacations tailored for two.

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Vacations tailored for two.

Rachel Levan - travelagents - Updated October 2026

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