1. Rachel Caldwell, DMD

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South Pasadena, FL

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Rachel Caldwell, DMD

5.0 (7 reviews)
Closed • Closed

Services - Rachel Caldwell, DMD

Cavity treatment

Dental exams

Tooth filling replacement or repair

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1 year ago

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7 months ago

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3 years ago

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Insoft & Hurst Orthodontics

Insoft & Hurst Orthodontics

3.9(13 reviews)
2.1 mi•Tyrone

I am writing my honest review in the hopes that others don't get caught up as I did. I have two…read moremore children whose teeth will need to be aligned and I will avoid this practice at all costs even though they work with my pediatric dentist. This practice offers 0 communication on where your child is in the treatment. How long they may have left. My son has been here since 2024 and there has been times he is wearing the same tray for months. I paid everything up front intentionally so that I could prepare for my next child's treatment but they never fail to just randomly throw additional charges in. My coverage is active and I have been in the same plan for over four years yet was told my coverage is inactive and I would need to contact Metlife myself to sort things out. In short after paying thousands of dollars for treatment they act as if they are doing you a favor as opposed to providing a service. And do not show up 5 minutes late for your appointment. You will be turned away and will not get a new one for a month. Their waiting room is always packed so the individual patients are not that important to the staff. Its sad,

This orthodontist office is incredible. I have been to the Seminole office and the Tyrone office…read moreand the staff at both are excellent and very professional. The doctors are awesome as well and very honest saved me a lot of money with something I did not need. They are awesome!

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Insoft & Hurst Orthodontics
Insoft & Hurst Orthodontics
Insoft & Hurst Orthodontics

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Modern Day Smiles Dentistry

Modern Day Smiles Dentistry

3.1(21 reviews)
4.0 mi•Midtown

This review is long overdue. When I was in Tampa, I visited Dr. Patel's office after a couple of…read morefriends mentioned they got their teeth whitening done by him. After looking at their results, I had to book an appointment. Dr. Patel really took the time to go through the process and answered all my questions. He is friendly, attentive, and truly cares about his patients. I have to say the results are amazing! I couldn't be more happier and so glad I did the zoom whitening treatment. Going to a dentist in general can be nerve wrenching but Dr. Patel put me to ease. I'd highly recommend Modern Day Smiles! Thanks Dr. P!

This was a disappointing experience and the first dental office I've encountered with such poor…read morecustomer service. Modern Day Smiles contacted my dental insurance for a pre‑determination of benefits and informed me that all services for my visit would be covered. After my cleaning, I received a bill for $75 because the x‑rays were not covered due to prior imaging within the past five years. I was told the insurance company had provided incorrect information during the estimate. While I understand this error was not caused by Modern Day Smiles, it was also not caused by me as the patient. I requested that the fee be waived given the circumstances, but the office stated they would still hold me responsible for the full amount. As a healthcare provider myself, I frequently encounter situations where insurance companies give inaccurate benefit information. However, I never pass those errors on to my patients. I only bill patients for amounts I can confirm before providing the service. This is a basic good‑faith practice and an important part of patient‑centered care. I expect the same standard from the providers I trust with my own health. Modern Day Smiles chose to prioritize a $75 charge over maintaining two potential long‑term patients. There are many excellent dental practices in the area, and I recommend choosing one of them instead of this poorly managed office with disappointing customer service.

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Modern Day Smiles Dentistry
Modern Day Smiles Dentistry
Modern Day Smiles Dentistry

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Rachel Caldwell, DMD - cosmeticdentists - Updated October 2026

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