he is a great doctor andthe nurse is the best, but receptionist just rude. i am sure he loses…read morepatients over the staff.

Great doctor. Terrible staff. They are rude, inconsiderate and condescending. I was told I could…read morenot make an appointment due to non compliance and no show. The last appointment I had, I had to cancel so I called and let them know. They said alright and now I'm hearing this. I bared with this staff because he was such a great doctor. Now I can't even see him let alone speak to him because one of his staff put me on a no appointment list. No explanations or anything. Like I said, great doctor. Terrible, terrible staff. Front desk lady in particular.

It is so good to get to write a review about a physician on a personal level. I have been having…read moresome health issues for over a year now feeling super run down, severely fatigued, wanting to sleep all the time and a lack of desire to do anything at all, albeit work, hanging out with friends and/or going out in general. Not having a PCP and having access to a full array of physicians in the medical center, I searched for a physician who accepted my Aetna insurance and who was even in my building and found Dr. Dryden. I have to boast that this was THE BEST choice I have made regarding my general healthcare. Dr. Dryden is SO extremely personable, attentive, caring, compassionate and definitely listened to everything I had to say. She is just so down to earth and not one of those condescending physicians you find from time to time; it was like talking to a long time friend. She gave me her opinion of what was possibly causing my issues, what the options were if she was right, and sent me to get a whole plethora of lab work to check ALL of my vitamin levels, iron, etc... My lab work came back rather quickly, considering the Vit C was going to take the longest. In the end, it turns out I was almost completely out of iron and Vit D, and she let me know she was going to have me take a super high dose of Vit D weekly and about 750mg iron total a day. I inquired about an iron transfusion, and she said that is an option if the pills don't help enough. My own physician who I consult for asked who I ended up seeing; when I told him, he says, "You did great on that choice; Natalie is the best!" Was he ever right because I will go to her for all of my basic healthcare needs. Thanks to my new prescriptions, my back doesn't hurt anymore (which I found was caused by depleted levels of Vit D), and I am having a little more energy now. Do you want a great physician who is going to listen to you and not talk all over you? Call Dr. Dryden's office!

Dr Dryden is very nice and caring. She was thorough spending a lot of time with me listening to all…read moremy concerns. I am a geriatric and I feel I am in a good place. Recommend

Been going here for over 20 years. When Dr Larose and Dr Rudd was actually in this office…read more Unfortunately they have retired. As Dr Rudd had gotten to old in age to properly diagnos his patients. Sad but true. I have not really gotten to know the new people because it's always someone new everytime I visit which is about 2 to 3 times a year. Wish I could get to know one practitioner so they will at least know who you are when you've been coming there almost before they were born.

Well just to add an update Dr.Larose is bk i took my kids in for a visit today .He stated that he…read morewas bk in full affect with new staff with friendly faces ,that is ready to work .

I want to start by recognizing Dr. C! -She has been an incredible part through this unfortunate…read morejourney in on. She is knowledgeable, professional, compassionate, and absolutely down-to-earth. She took the time to explain things, answer questions, and make sure I understand what is going on with my care. Most importantly, she has always made me feel heard&comfortable enough to trust her. I truly feel that she does her best to make sure I am taken care of as a whole patient&not just treated for one particular issue. I am very grateful for the care&support she has provided. I also want to recognize the two staff members I regularly interacted w/ on the physical therapy side as I have always had a great experience with them. They were kind, helpful, welcoming, and made my visits much more comfortable. Unfortunately, only one of the two remains, but I truly appreciate the care & positive interactions I have had with both of them. That being said, Unfortunately, my experiences with the new doctor in the office have been the complete opposite. This is not based on one isolated appointment, it has happened repeatedly, in more ways than one as I have had multiple interactions with her. I have truly struggled with whether to write this review because I am genuinely concerned about how my review may be received or whether there could be backlash from speaking honestly. However, I feel that patients have the right to respectfully share their experiences, especially when the same concerns happen more than once. During my interactions with her, I have increasingly been left feeling uncomfortable and unheard. In particular, when I attempted to explain what I am personally experiencing or attempted to provide information of what I had previously been told about my care with my doctor before she joined the clinic, I felt that my concerns were not given meaningful consideration and that the communication was often more argumentative rather than collaborative, and I have left appointments questioning whether I was actually being heard as the patient. I understand that she is the doctor and has her own medical knowledge and opinions, but I also believe that a patient should be given the opportunity to speak, explain their symptoms, and share relevant information about their own care without feeling talked over or dismissed. There have also been moments where I felt that information was presented to me in a way that was misleading or inconsistent with what I had previously been told or of what was followed through with, which made it difficult for me to feel confident in the direction of my care. I was also uncomfortable with negative comments made about other individuals within the work place. Regardless of anyone's personal or professional differences, I as a patient should not have been placed in the middle of the workplace tensions. I am not questioning anyone's credentials or attempting to speak for anyone else's encounters. I am only sharing my personal firsthand experience because I believe that in healthcare the clear communication, listening, mutual respect, professionalism, and collaboration with the patient are all extremely important when someone is trusting a healthcare professional with their care. Unfortunately, I have left more than 1 appointment with this new provider feeling uneasy&with what I can only describe as an "ick" feeling that has stayed with me afterward. I sincerely hope this feedback is taken in the spirit in which it is intended&used constructively. My intent is not to create conflict, but to address clear concerns&to encourage better communication, attentiveness, professionalism, and patient-centered care moving forward. These are essential to ensuring patients feel heard, respected, and properly cared for. Overall, I remain very appreciative of Dr. C, as well as the staff members who have made a positive difference in my experience. My concerns are specifically about my interactions with the new doctor, and I hope the office management can use this feedback as an opportunity to improve the patient experience.

They are inconsiderate to patients needs. The staff is…read moreincompetent and unapologetic. The doctors are good but the staff and administration is completely unempathetic. Find another clinic these people are worse than amateurs.

I have seen Dr. Prangle twice in the past year and both times, I left thinking..I really need to…read moregive this Doctor a review. It was one of the only times that I have seen a doctor and not felt rushed. He answered every question that I had VERY thoroughly and really educated my on my ailments. We will definitely continue going to him as our family doctor.

dr.prangle is great and is a wonderful doctor.but his front office staff leaves alot to be…read moredesired.they will leave your personal information sitting out for everyone to see look at and take if they wanted and when you bring to their attention they will act like you are the problem not them.take very much care of your records,paperwork and hand it to the doctor instead of his staff since they don't put up or protect it from people to see all your personal information and that way it is protected.the staff is not very good.

I moved to Austin so I no longer see Dr. Kovacs but seeing the negative reviews for her being fully…read morebooked 3 years ago (not a reason to give someone 1 star, Jesus Christ), I decided to leave a review. Dr. Kovacs changed my life. I had stomach problems all my life and it got to the point where it was affecting my education because i was missing so much school. My two previous doctors refused to test me for anything and blamed my stomach problems on nerves, even though I was doing well in school despite being absent so frequently. I finally switched doctors to Dr. Kovacs and, for the first time, i felt listened to. She tested me for multiple things and gave me confidence that we would find the source of my health problems. Turns out I have celiacs, an autoimmune disease where my body attacks itself when I ingest gluten. I had absorbed that i was just an "anxious person" and i would have carried that definition of myself as truth if not for her. With a relatively minor dietary change, i was able to get my normal life back and finish school. I am still angry at the incompetence of my previous doctors, but also forever grateful for having Dr.Kovacs. I still recommend her whenever one of my Houston friends is looking for a primary care physician. Thank you, Dr. Kovacs!

***Edit 2/23/2016*** I've seen different doctors but I…read morehaven't found anyone that comes to close to what I look for. I'm going to give her office another shot; she outshines her staff, even years later I remember how great she is. Updating my review from 1 to 5 stars, will update if her staff improved at all. ***past review*** Dr. Kovacs is wonderful and professional - basically everything that a perfect doctor should be. It's her office staff that sucks. They never faxed a referral to my physical therapy center, even when I called for this request 2 weeks ago. I already showed up to my appointment but had to reschedule because of this. When I called her office multiple times, no one answered. It was noon. 2 hours later I called again. It took 2 receptionists and another phone number to god knows where to reach another person who would "get back to me, hopefully today" I was told by someone else who had to leave Kovacs' office that they hired a company to fill in receptionist/other positions. The company sends in whatever warm body to fill a position regardless of whether or not they can do their job. She also said that Dr. Kovacs is, for whatever reason, locked into working with this company. If you come here, don't expect anyone to do their job.

I would highly recommend this clinic to anyone who values community, and of course, quality health…read morecare. I have been going to this clinic since I was a child and with both Dr. Lopez Sr. and Dr. Lopez Jr., I have received nothing less than affordable and impeccable health care. Dr. Lopez Jr. is very thorough in his examinations and when explaining test results. He is personable, attentive to my needs, and easy going which makes me feel comfortable. I appreciate that he never rushes his time with me! In some health care settings, I have been made to feel like just another patient in the waiting room but NOT here!! Their new location (really close to the old clinic on Long Point -- down the street) is VERY nice! Same sweet staff and same great doctor!

Clinica Las Americas is one of my favorite clinics to go to since moving to Houston last year. They…read moredo both appointments and walk-in's which has helped with quick turnaround or annual wellness appointments that Ive needed to do. Both Estrada and Nacy are wonderful physicians and truly care about patients wellbeing! I go to them for all of my blood work, vaccines, Covid Tests, anytime I'm feeling sick, a physical injury from exercising and recently, for my first vertigo spell as well. Can't recommend them enough!

My wife and I traveled from Los Angeles, California, to Houston, Texas, for her treatment at MD…read moreAnderson. On our second day in Houston, my wife came down with the flu. I called the clinic where Dr. Hayley Nguyen practices, explained our situation, and the staff kindly told us to come in and that Dr. Nguyen would see her. From the moment we arrived, Dr. Nguyen and her staff were very professional, friendly, and caring. Dr. Nguyen knew that we were from out of town and even took the time to recommend several restaurants for us to try while we were in Houston. That personal touch meant a lot to us during a stressful time. We are very thankful for the care and kindness we received. If you are looking for a caring and professional doctor, I highly recommend Dr. Hayley Nguyen!

Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!