The customer service was terrible. I had a return, and it was a frustrating hassle. This will now…read morebe the last place I ever get parts from. On top of this, the corporate end of the business is now firing American IT workers and offshoring them to india. Lost my business forever.

The customer service was outstanding. I had a return and it was hassle-free. The help on getting my…read moreparts was excellent. This will now be my only place to get parts. I actually told my husband I wish we needed more work done so I can go back!

So I got in contact with corporate and they were amazingly helpful and friendly. They got in…read morecontact with the boss of the store and he called me and we spoke for a while about that happened. He assured me he would make sure she is properly trained and offered to fix my windshield wipers but they had magically starting working a couple days after, not sure how that's possible. My original review was written in extreme frustration and I wrote it before I thought of calling corporate. Overall I am totally satisfied with the resolution here and I commend corporate and the manager/boss of this store for being extremely helpful in this situation. We all have bad days.

From the owner: Your local Advance Auto Parts at 401 N Lincoln Rd in Escanaba offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

i highly recommend this business. Aaron, the store manager was so kind and helpful…read more Last Saturday while visiting Munising for a few days, I shattered a window in my Honda Pilot (quarter window). I had a 6 hour drive home scheduled for the next day. I stopped in to see what the store might offer for a temporary fix for my window for my SUV. (didn't help my anxiety level by the fact that I was driving my wife's car.) Aaron sold me a roll of Gorilla type, gave me a bag, a card board, and lent me a pair of scissors. He told me to park on the side of the building and gave me a suggestion on how to temporarily fix my window for my 6 hour trip. I was working on the fix, when Aaron came out after his other customer's were gone and saw that I was struggling a little. He "helped me" by fixing the window himself with an assist from me. He was so kind and considerate. Because the Gorilla tap was black and water proof, I could hardly tell the window was broken. It was totally tapeeinside and out with a fitted piece of cardboard In between. As a result we were able to drive home to IL the next day with about 4 hours of pouring rain during part of the trip. I tried to give him some cash to buy him and his family lunch, but he refused our offer. Such a small town, friendly and helpful experience. If you ever need auto related parts, be sure to use this business Aaron, thanks again for being so helpful. We appreciate your professionalism that meant so much to my family and I.

Greatest car breakdown experience ever -…read more I would recommend Auto Value to anyone in or around town for all your auto needs (they are incredibly smart and kind and generous) and also if you just wanted to stop in for a chat :) We're three kids on a road trip far from home and ended up with a bad alternator (something we know absolutely nothing about) we went into Auto Value to get a jump pack and were met with kindness and encouragement from Jake and help from Nate (a former employee) who diagnosed our problem for free since all the auto shops were closed. Once the alternator was theorized to be the problem Jake immediately had it ordered to arrive the next morning for us. The next day all the Munsing shops were booked up and Aaron helped me connect with other local shops and talk me through my options and when nothing worked out with other places he charged our battery and took us to his home shop (he happens to be a retired mechanic himself) and installed our alternator for free! So incredibly grateful to the whole team for saving our trip and taking care of us at every step. With all done and solved we went and visited beautiful falls recommended by Aaron's family then were finally able to get back out and fish on one of the many beautiful lakes in the UP :) Wishing you all the very best

Awesome company!!!! My favorite place to go for my auto body supplies!! Love my new 3m spray gun!read more

From the owner: Specializing in: - Automobile Parts & Supplies…read more- Automobile Repairing & Service-Equipment & Supplies - Auto Repair & Service - Rivets - Automobile Body Repairing & Painting - Automobile Body Shop Equipment & Supplies

Always great service at a fair price. I highly recommend…read more They are now called https://www.churchautomotivewi.com/

I was having car problems. I was barely to make it to Sister Bay. I pulled into Sister Bay Auto…read more They had my vehicle fixed in a matter of hours. It didn't cost much. They could have charged me a lot, but it was a simple fix. $20.00. I applaud their integrity.

Great policy to prevent free-loading progressives from stealing parking spots from paying…read morecustomers! Also, a very good sprinkler system. I love a steady and far reaching stream! "OH OH OH, OREILLYYYYY.... AUTO PARTS!!!!! YEOOOOW!!"

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!