Dr. Garner was my mom's doctor for years when I was a teenager. Later, she became my Dr. & has even…read moreseen my own daughter's for medical care. I followed her from Federal Way, to Puyallup, to Bonney Lake. I would even travel further if I needed to. She is amazing. She takes the time to listen and truly cares about me. I know, currently, she has taken a leave from Fransiscan, and I know her patient's are missing her. I am! The only thing that could get between her patient's & her care, would be an ethical reason that she didn't agree with. Dr. Garner & I share a love for God. We never voiced this to each other but I knew it. If patient care or " standard of care" practices made her question the quality of care, Dr. Garner would stand up for herself & her patients. I have researched the 4 years, regarding the pandemic practices by our gov. & health agencies, and am shocked by what I have found. This isn't easily available info., and not on mainstream media sources. But it's from the gov. or agencies directly through FOIA papers. Dr. Garner may also have personal family issues to focus on. I wish her the best and hope to see her again. Her history as a dr. is beyond stellar in my book! I hope if she is standing on principle with Fransiscan, she stands her ground. People will find care elsewhere. Too many cower to corporations. I admire this, if it is the case. You're a hero!

Amazing experience. I love my doctor Cristina. She is the best. One of the best doctors I meet…read more Thank you

If you're going here for a physical, they will make you sign a paper that says anything that falls…read moreout of normal physical criteria. You may be charged extra for well. I was seen for an ear issue that was for antibiotics that didn't work yet. I still was billed, not an extra office visit on top of my physical, so please keep in mind that if you are to have any questions whatsoever that it is a scheme for them to make more money. And uh, they are not very thoughtful here

Waiting 32 + minutes on hold (so far) for someone (anyone) to answer the phone to confirm an…read moreappointment time. Not able to use My Chart yet for a new patient. Hire some people to answer the damn phone!!

Would give zero stars if I could. I was a patient here for 12 years when my doctor left the clinic…read more I have chronic conditions and my prescriptions have expired. They couldn't schedule me for a new doctor visit until December, and that was back in February when my doctor left that I scheduled. Now they will not refill any of my prescriptions to treat my chronic conditions until I see a doctor... Who can't see me until December!!!! This is what you get for being a 12 year patient at this clinic. Don't waste your time or your energy going here because they don't care about you.

She cared for and delivered all three of my kids! The only reason I don't go to her anymore is…read morebecause we moved out of the state. It's been a few years later and I still have not found anyone to as good as her to fill her shoes! Wonderful DR!

Malpractice done by this doctor relating to my medical issue. Hostile and unprofessional when…read morequestioned. Avoid avoid avoid.

Had my annual physical (shortest ever exam with Dr V about 10 min tops).. and he charged me for an…read moreextra $500+ fee on top of the $700 physical, for asking if I wanted my medication refilled. Billing said that is a separate "visit" even though it was a 30 second question HE ASK ME during my physical. They will not correct saying it is "coded correctly". I would avoid Dr V at all costs as he provides a very appreciated (non thorough) exam and tries to charge you for multiple claims without consent.

She is an amazing doctor. She takes time with you. Very proactive with accessing your health care…read moreneeds. She is very good at communicating on MyChart. Very grateful to have her as my primary care physician.

By far the worst urgent care in Bonney Lake, they did absolutely nothing to help me with my throat…read morepain just told me "buy some stuff over the counter" but they did make my ear bleed and prescribe me with ear drops to help with that. Took about 3.5 hours of my morning. The front office people were nice and helpful though. Just go somewhere else if you actually want help.

DH and I have both visited Franciscan Prompt Care a few times since we moved here in May 2021. They…read morehave been efficient, kind, and given great medical service! An additional PLUS is that they are affiliated with Virginia Mason Health, so all my records/medications can be reviewed when I visit with them. UPDATE - When we go to Prompt Care, they estimate how long of a wait it will be. You register and then they call you when it's about 15 minutes from you being seen! SUCH a wonderful service, so we do not have to wait in a waiting room for 2 hours.

Dr. Raguram was my mother's kidney doctor for 6 years. He did such a horrible job that he went from…read moretelling her there is nothing to worry about to lecturing her about diet in a matter of two months. 5 months later she died. He is so focused on dialysis patients, he barely knew who my mom was from appointment to appointment. It seems to me he should focus more on keeping patients off dialysis.