I don't go to the RAA all that often, but whenever I do need to go I would choose the West Lakes store every time. The store is a decent size and there's always plenty of people working so you don't need to wait a long time to be served. The staff are friendly and provide quick and efficient service. They have never been anything less than helpful. They also offer a wide range of travel books, and help you out with all your travel information. They will sit down with you for as long as you need and help you find the best travel deals avaliable for your next trip, wether it be interstate or overseas. read more