Horrible communication. They basically broke my car. Never made an apology. Basically treated me…read morelike I was the problem.

If you are reading reviews on Brownies in Beavercreek....read mine! It's worth the read!…read more BUYER BEWARE!! I have checked reviews on this place not only on here but also other resources and I find it extremely odd how the owner tends to accuse a lot of his bad reviews as "fake" reviews from their competitors! Hopefully this review will hold some value to what happened to my husband and me. Please note: I am no stranger to giving a 5 star review, or even less stars if warranted. Please read my experience before wasting time with these jokers. We took my car over to brownies in Beavercreek to get some feedback on what our issue could be. We explained to the guy who did the "intake" what our main concerns were and that word of mouth opinions pointed us to get a check on the transmission. They had the car for about 24hrs and gave us a call. Me and my husband put the guy on speakerphone at the first call to us, and the first red flag was the first sentence out of his mouth "we found you a new transmission for 6200.00 but it's the last one and the dealership only has one left" um okay....where was the diagnosis explanation at in that sentence? Seemed quite pushy once we started to ask questions and the longer the conversation became, the more apparent this guy was acting as a salesman NOT a concerned mechanic. He made us a bit uncomfortable with not being able to answer our questions. We both began asking questions and aside from the pushiness of getting the sale, he didn't offer up a whole lot of "diagnosis" He did however, let us know that we are smarter than most customers bringing our beautiful car in and noticing the "shudder" that we noticed between 60-70mph and that they also noticed it too when they drove it. I asked about 3 different times if there was anymore to the "diagnosis" than them just simply driving the car, but little info was given up to us. He mentioned that a diagnostic test would show no readings for them because of a "shudder" but how strongly he recommends us getting ahead of this for only 6200$ out the door. Mind you, when we dropped the car off....it was said that they try to pass savings off to the customer by "rebuilding" transmissions NOT buying brand new ones from a dealership. Long story short, we got off the phone and told him we would let him know our decision. As soon as we got off the phone I told my husband I don't feel right about this company and let's just pick the car up. Upon our drive to their shop (about an hour) to pick up the car and come back home....this guy calls us TWO more times trying to make this sale. When we picked the car up there was a shop tech in the office area, who seemed out place to be there, and when we asked for the keys he simply nodded and dropped them in my husbands hands. No words spoken, no hi, no see ya later. Keys were in our hands and out the door we went. 20 mins later--guess who calls us? Our Brownies friend JOHN again! The same salesman (or whatever this guy named John was) and he calls us once more to see if we made our decision yet. We explain how the car has been picked up and at home. He stuttered nervously over his words, and said he was sorry he was at another Brownies working that day and not at the Beavercreek office. Say what??????? I thought we had a beautiful car John? I thought you had first hand experience driving our car and recommending we spend 6200.00 on a new transmission????? Lesson learned folks....these people are the type of car shop a lot of ppl warn you about. ONLY OUT FOR YOUR MONEY!!!!!!!!!!! PROCEED WITH CAUTION. Oh and my real diagnosis with my car? I needed 3 spark plugs changed out. A total of 250.00 out the door at a different, HONEST mechanic who laughed at the business model Brownies in Beavercreek operates on. My car has acted brand new ever since. DO YOUR HOMEWORK WITH THESE PPL AND GET A SECOND OPINION EVERY TIME!!!!! This is the type of business that makes me lose faith in humanity. I'm not mad, just disheartened how many innocent wallets they have emptied on lies and fake diagnosis. Guess nothing is really for "free". Glad we were smarter than their pushy sales pitches in all those phone calls!

Simon and crew are amazing at their work and just incredibly helpful - I've used them for years and…read moreI'll keep taking my cars there :)

I love A-Dayton Automotive! First- they are very friendly and helpful. I was afraid that I had a…read more$$$ repair job but, no- it was an easy fix. My wallet and I were very relieved. I have had the opposite treatment at other repair shops and I truly appreciated the honesty instead of a big bill. I am new in town and am glad to have found my auto shop.

Had my 74 Corvette TH400 trans rebuilt in Oct 2025, worked good, but it leaks trans fluid. I had…read moreback surgery and was not able to return to there till today March6, 2026. Now I find that they are closed, not just today, but no longer in business. Brownies Independent Transmissions as it now.

I trusted them.... warranty my behind...... if you love your car and don't want someone taking a…read moreweek to even start your work don't bring it to them they will do "the best they can" and I paid in full and im leaving this message on the side of the road after I brought it back to them multiple times...... this is the truth be safe .....get a second opinion

We just got married and our car broke down and we are from Florida Clearwater didn't know a soul…read morethey were so nice and helpful and didn't break the bank love these guys

From the owner: Specializing in: - Auto Repair & Service…read more- Auto Transmission - Transmissions-Other - Driveshafts - Clutches - Automobile Diagnostic Service - Automobile Parts & Supplies

Had an emergency with my vehicle and Marcus and Shawn at Bobs were the very best to work with and…read morehad me back on the road quickly. best customer service I have seen in a very long time. thank you guys!

I have had two major repairs in the last couple of months to my 20 year old…read moreautomobile. I loved my car the first saw it on the show room floor. 100,000 miles later I still love it and will continue to drive it with pleasure. Finding Bob's Auto Service has been a real blessing. As I said, my car needed two major repairs in the last few months and I now have an honest and reasonably priced repair service to keep my car humming like new. If you need an auto repair service you can trust with your car and your wallet you will find no better than Bob's Auto Service. Thank you Doug

I took my car in because there was a rattle coming from the front end. After a couple of hours,…read morethey called to tell me that the technician who took my vehicle on a test drive did not hear any rattles. I was told that another technician would test drive the car to see if he noticed anything. He did not hear a rattle, either. I settled on the distinct possibility that the rattle I was hearing was in my own head. They checked everything out and assured me that everything was fine. When I went to pick the vehicle up, I asked how much my bill was. I was told it was zero. This was a situation they could have taken advantage of, but they didn't. Whenever my car does (legitimately) need service, this will be the place I take it. I am more than confident in their integrity and, while I had no services performed, I am equally confident that anything they do will be done correctly.

I discovered my driver's backside tire was flat and John Pierce was within a block…read more They were closing but the service tech wanted me to get home safely and put air in My tire free of charge. Then referred me to a reputable tire shop in the event the tube didn't Hold air in the morning. I can see why shops like this stick around. Just super nice folks. Helping people out. Thank youJohn Pierce Automotive

I used them for repairs on my old British cars and they were very good, very quick and very fairly…read morepriced. I also used them recently to fix my 2009 Odyssey - same result. I will be one of their customers for life.

This is the best exhaust shop around, period. They charge extremely reasonable prices for custom…read moreexhaust work. I needed a Y-pipe made for a v8 I put in my Jeep, and they did awesome work. This will be the ONLY exhaust shop I use from now on!

Finally got my car back after fighting with them the ENTIRE summer. We took our BMW in for a check…read moreengine light. Their initial diagnosis was not only incorrect but ended up costing us over $10,000 which we NEVER would have put into that car if it was diagnosed right to begin with. Then after months of bad customer service I get my car. Not only did they empty my gas tank, I'm also missing a knob on my temp control and my ac is not working. We called them after spending SEVERAL THOUSANDS OF DOLLARS. Do you think they are fixing it and accepting responsibility...the answer is NO! DO NOT TAKE YOUR CAR HERE!! You will regret your decision! UPDATE to this post: took our car to another auto shop. Foreign exchange DID NOT reconnect my ac nor did they recharge it after they had to disconnect it to repair a part.....after spending several hundred more dollars to this other shop, a very nice man fix my ac and put the car on a lift and also found out they left off many fasteners that could if potentially been an issue.....food for thought, how did they get the cars they sell in their lot? Are they from an auction or could they be cars that they got 'for free' from other customers they 'misdiagnosed' ?

Always top-notch, fast, and honest service. I bought my first car at this location, and the car was…read morevery reliable given its age. Continued to take my car here, and my new one. Service reps are always very courteous and knowledgeable about multiple makes. Most importantly, pricing is fair and the staff is honest, which I know is not common in this industry.

I sent out a yelp message to automotive companies asking for a quote (service requested) on fixing…read moremy muffler. Weber's Automotive Service was very prompt to respond and I was able to get an appointment scheduled straightaway. The place is conveniently located and the staff are very friendly and helpful. They communicated well all throughout the service. They did an excellent job and for a very decent price. I'll be happy to come back for another service in a heartbeat. Great work!

They charged me $500 to diagnose and repair clockspring. Very honest company to do business with. I…read morewill go back to them again. Nothing beats an honest knowledgeable group of auto mechanics in dayton, OH