I went here on the back of its win as one of the best chippies in Scotland, thus my hopes were very…read morehigh. If they weren't, I'd give this place a 4*. As it was, the peas (processed, microwaved and definitely not mushy which I was expecting) were a big disappointment, and the fish tasted a bit too fishy for me (you know, as it's sort of turning). The chips were really good, and not greasy. Reminded me of chippy chips back home in Nottingham. The restaurant section charges the same prices as the take away, so that's good if you fancy sitting in for your fish tea as we did. Overall it's a nice chippy and if I lived local I'd definitely be back - however it's not really worth a detour.

The is an award winning chip shiop which has been shortlisted to the final of the national chip…read moreshop awards. There is plenty of choice from fish, chips, chicken, pizza, sausage, haggis, black puddings to name a few. There chips are especially good, just the way I like them with fluffy insides and a crsip outer. It's open late and also at lunch times and the staff are good for a natter while they prepare your chips.

I stopped in late last Sunday after being told this is the best place in Killy to get a fish…read moresupper. Really, really good... this may be the best fish and chips shop anywhere. Friendly and courteous staff, fresh fish cooked to order, gigantic portions at a great price. I live in the U.S. but will be back in May, this will be my first stop!

This is an excellent chippie!! I know people that come from Ayr just to sample their Fish Suppers!…read moreWhen i'm back home in Kilmarnock its one of the first places that i have to visit. I have never had a bad Fish Supper from there and the staff are always clean and friendly. The only bad points is the length of the queues!! But thats what you get with success. And the lack of parking facilities. If you are lucky you can get parked in one of the four spaces outside the shop failing that you will have to park on the street.

The food here was delicious. Long line/wait outside in the cold wind, but well worth it. The flavor…read moreof the batter is delicious and the spicy chips had a really nice flavor as well!! Tastes better when it's hot and fresh, so eat in the car!!!

Amazing food if a little bit pricey, you can tell by the queues on a nice day how great it is.read more

Loved it the foods always good go once in a while and they never disappoint. One of the best curry…read moresauces I've had from a chippy and decent prices+the service is very fast.

The golden Arrow is a decent chippie if you cant get into any of the other sit-ins. Bad place to…read moretry and get a wheelchair or a buggy into - purely because of the shape and size of the shop. We used to visit regularly when the gate pub was our local.

Must admit I have just read the reviews over on Yell website and have had totally the opposite…read moreexperience to most of the reviewers here so maybe the place has changed since covid? We ordered fish and chips; both special fish *In Scotland this is also known as fish in breadcrumbs" and I was totally surprised as it was one of the best fish suppers I have had in a long time since the Wee Hurrie shut down - great chips, nice fresh fish and massive portions so can only give them a full 5 stars as it was delish! The wait was under 10 mins even though they were busy. We try a new fish and chippy every Sunday on our days out across Scotland and there are only a few shops i have given a full 5 stars to!

Good fish and chips. Seems to have everything else too. Chicken, lasagna, haggis. Sausage. Pies!…read more Nothing outrageous. Nothing overly special. Nothing too expensive. Sat in and ate. Most came and got carry out.

Terrible service from here today so much so we will not be back. As regular customers we had an…read moreissue last week with a special fish supper being over cooked and the curry sauce being runny but we thought it was a one off, however today I am so disgusted we will not be back. My partner collected a small fish supper and a chicken nugget meal as the chicken nuggets are usually proper chicken with a lovely flavour. However we got home and noticed immediately that the chicken nuggets were different. I opened one of them to find that it was minced chicken something that turns my stomach and I simply cannot eat. I did however take a bite and it was tasteless and clearly a cheaper alternative to their usual chicken nuggets. Unknown to me my partner who was downstairs had also been disappointed with his fish supper as it was broken into tiny pieces and likewise the chips were not fresh and he put his in the bin. I phoned the fish and chip shop and the young girl who answered immediately told me that they had new chicken nuggets when I told her I was not satisfied she put me on to her manager. As soon as he took the phone his attitude was arrogant and condescending he asked me what my problem was as they were still chicken nuggets. I advised him that the reason we go there is because the usual ones that are served are proper chicken and not minced chicken and he advised that his supplier did not have any and he did not see the problem as they were still chicken nuggets. At no point did he apologise or offer a replacement or refund and he made it clear that he knew who my partner was as he was a regular customer. At this point I asked him why he did not advise him that there was a change in the supplier as my partner would have ordered something else yet again he repeated he didn't need to he was still serving chicken nuggets. I asked his name and he responded I'm "BIG CHIEF" I thought I was hearing things and asked him again and he replied "I AM BIG CHIEF" I asked his name and he replied Martin and that he was the owner, his attitude continued and it was evident that he was acting smart in front of younger staff members and his ego really needed to be addressed. I asked him if he had any intention to replace the order and he said next time you're in It will be replaced. I felt this was reluctant and he had absolutely no intention of refunding us. I fully intend to take guidance from consumer and trading standards Scotland and environmental health to find out the actual quality and quantity of chicken in these minced nuggets as it clearly was the cheapest option he could purchase. We will not be back he has lost regular customers but his egotistical behaviour would highlight this would not bother him in the slightest. I highly doubt we are the only people who have experienced the same treatment and with the attitude shown today it is clear that this man clearly needs to go on a course for customer service as his interpersonal skills are non-existent. I also believe that this fish and chip shop which is in a prime location of the town will fail miserably if this man is allowed to continue running the place with no regard to customers concerns complaints and quality of the food. I would be very much obliged if they can refund us for the order today they know our address as we order regularly for delivery but will never give them any future orders as that is twice now the food has been under par, however the main reason was the attitude displayed by this man. Simple apology would have rectified the situation but his egotistical demeanour escalated the situation. I hope other customers take this on board as a true and accurate account of our experience today.

Tried the fritters, nice and fresh. Good, crispy batter on them and the sausages I had along with…read morethem. Recommended

Family run chippy in the centre of Troon. I had a small fish supper on a Friday afternoon before…read moregoing to the Ayrshire Real Ale Festival at Troon Concert Hall (every October, you've got to visit!). The fish was really nice and a good size for the cost, however the chips were a little soggy and not evenly cooked. It also took a while for the food to be served (about ten minutes) which was just about long enough. Any longer and my belly's rumbling would have caused the shop front windows to vibrate! Friendly service and you can sit in as well as take away.