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R Group Realtors

3.7 (3 reviews)
Closed • 8:00 am - 5:00 pm

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Buyer's agent

Listing agent

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Riverway Homes - Kitchens that include Bosch Appliance Package, exotic granite or quartz countertops and hand-scraped hardwood flooring.

Riverway Homes

(8 reviews)

Gulfton

I purchased my home from Riverway Homes about a year ago. Overall, the home has been solid, but…read moreI've encountered a recurring roof issue that has been difficult to resolve due to lack of follow-up. When I reported an active leak, a representative was sent out, but the inspection was limited to the attic and concluded the issue was "condensation." Based on the location (directly beneath a roof vent in a laundry room) and the volume of water, that explanation did not align with the conditions observed. To move things forward, I hired a licensed roofer, who identified clear installation defects: deteriorated/aged vents and unsealed nails. The roofer completed repairs and documented the issues with photos and an invoice. Since then, I have made multiple attempts over several weeks to contact Riverway regarding reimbursement for what appears to be a construction-related defect, but I have not received a response. I would strongly prefer to resolve this directly and update this review accordingly. I'm happy to provide the roofer's report, photos, and invoice upon request. At this point, I am simply asking for communication and a good-faith review of reimbursement for the repair.

It's very frustrating to buy a $700,000 home and have to spend time calling and emailing to things…read morefixed after closing! I even have a signed document on two things they would fix with in 30 days of closing, I've been in my house now 5 months! It's by far the worst builder I've had to deal with after the sale!

R Group Realtors - realestatesvcs - Updated May 2026

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