I contracted USA auto transport to pick up my vehicle in Washington and deliver to California. They…read moreshowed up when they said they would and they were very communicative in California to make the connection with one of my family members for her vehicle. Very pleased with their service. Very prompt and responsive. Great price for exactly what I requested. Thanks guys

Terrible experience with the service. I'm sending my car…read morefrom Seattle to San Jose The company required FULL PAYMENT 1 day before pick up. Cancellation fee $150 if you're not inform them 5 days before the reservation day which is understandable until you there is a PROBLEM. They scheduled a 3days window for pick up from Fri - Sun. Then 1 day before the pick up the gave me a 6HOURS window from 1PM - 6PM on Friday. The driver that texted me name Andy (this gentleman has ZERO idea whats called customer service) he's from the 3rd party company name ELITE SERVICE. He didnt let me change the it from Fri to Sat by texting "No, tomorrow only". Because of the company's policies so I'm okay with that but had to change the pick up destination to my wife's work place. On Friday I heard nothing back from the company eventhough it's 5h30pm. Texted Andy the driver, called him multiple times but there's no answers, not even a message. I had to messaged Reece the receptionist, tried to reach Rebecca the accoutant, John from DispacthTeam still no replies. 6h30pm none of the staffs answer my calls, texts or emails. At this point I just want to cancel my reservation but they took the whole payment already and not sure if there's gonna be a conpensation as the company didnt keep their reputation. My wife finished work at 7pm I told her to stay until 7h15 if the driver arrive. 7h30 when my wife on her way home, the driver called her said he 12mins away so she had to come back. The driver picked up our car is Michael not Andy who texted me in the first place. At 8pm Reece the receptionist emailed me said he couldnt get ahold from Andy and will keep me update ASAP. This showed how unprofessional the company is as I got my car delivered at 7h45 already but still they didnt know what's going on. Till the day my car is shipped to San Jose they still not send any updated email only if you email them first. I believe that as long as they got the money they're done with their part, everything else is the 3rd party fault. Big thanks to REECE as he's the only who took care of us eventhough it's 8pm I know he's not supposed to be working at that time. About USA AUTO TRANSPORT I would not recommend this company to anyone that need a transport service in the future, I hope anyone who's about to choose the company look at this review and have an idea about what might happen to you and how irresponsible the company is.

My car just arrived from Washington to California! This was my first time transporting a car from…read moreout of state and Patrick made it such an easy, reliable, and great experience. Patrick not only gave me the best and most fair quote, the car showed up way earlier than expected and in pristine condition. I like that he ensures a smooth experience and has great communication, he responded to my texts or calls so quickly and answered any questions I had throughout the process. When I was doing my research about which car transporter to go with I noticed a lot of these other companies tend to bait and switch and make false promises, so it's completely worth going with someone who is trustworthy and actually cares about their customers and that is why I went with Patrick. I will be going to him for any of my future transporting needs. I can't recommend him enough, truly.

Pat made the process easy for understanding how me and my girlfriend's car would be transported…read more Payment was easy and cars were delivered From Tacoma Washington to Dallas Texas in excellent condition!

Very good experience with Interbay Transport. The price was right. Communication was exceptional…read moreand my vehicle arrived in a timely fashion. Definitely pleased

I had a very positive experience with Interbay Transport Logistics. I appreciated that Nate took…read morethe time to answer all of my questions over the phone. He provided a competitive quote and even offered a healthcare worker discount. My car was picked up on time and delivered in a timely manner.

Shipped my car from WA to IL in May 2024. Move went great, no issues…read more However, when the carrier dropped off the car, he charged me more than I was quoted originally - he said I had to "take it up with Smart Auto" and that he was told to collect that amount. The company has not responded to my emails asking for an explanation, or a refund, or anything. It's not a lot of money, maybe $40, but it made me feel shitty.

Stay. AWAY. They cancelled service on me twice even after they gladly took my money - (one was…read morepartial down and the other was paid in full) with NO NOTICE after scheduling. Called several times and left messages with NO RESPONSE. When I did get a live person on the call, Richard said he would call back in 20 minutes and they did not call AT ALL. Emailed several times with no response. Trying to move my 88 year old aunt's car back to TX from WA. Absolutely disappointed this business people. Stay far away. Says they have an office in town here - Going to go for a visit when I get back from vacation. Initial quote was $1108 but when speaking to Michael on the phone, he said it was $1300 and they were "having problems with the website quote". Just horrible and they haven't even picked up a car!

Tim from AAT made our experience smooth and effortless transporting a vehicle from California to…read moreHawaii. Our vehicle arrived 9 days earlier than expected. Outstanding service, Communication 110%. Highly recommend!. Thank you to Tim, our driver and everyone else involved to make this happen for us.

I dealt with Dave Bailey with Allied Auto Transport. He provided excellent service and was always…read morevery responsive. My vehicle arrived safely without a scratch. The driver was very helpful and polite. I could not have asked for anything more. Also, the cost was very reasonable considering it was about a 2000-mile trip. I used different company on another car I bought 5 years ago, and they charged $1000.00 more for a delivery that was half the distance.

JJ was awesome !!! very professional and communicative.... he will go that extra mile to make you…read morehappy ! thank you all DC Auto Transport .... and specially JJ

Everything was top notch! On time, helpful. He had to detour due to a fire and still get the car…read morethere.