Out of all the professionals I known throughout my 30+ years in this industry, Associa Mid-Atlantic…read moreteam really cares and if they know your concern, even the Branch President and Vice President are hands on. Even the VP of development is there to assist as well. Overall, there is over 50+ years of experience and the entire staff are always willing to help and if they do t know the answer, they are committed to coming up with a resolution through satisfaction. Definitely recommend this company to anyone that is looking for a career or any Association looking for a good company to manage them. Thank you.

I left a prelimary review of Associa 18 months ago based on some initial impressions right after…read morethis property manager was awarded the contract for our townhome community. Regretfully, my spider sense was right on. Putting numerous day-to-day service issues to the side, their financial reporting systems are a joke and apparently staffed by amateurs. After a year and a half, the financial status of the community is about as accurate and transparent as a Magic 8 Ball. Not only are their numbers fiction, they simply will not acknowledge the wholesale futility of their endeavors that often requires full time intervention by a cadre of residents trained in the accounting arts. Basically, if you lack accurate accounting, all other facets of any service portfolio are rendered meaningless. If this weren't about something as serious as finances, I'd be laughing. Absolutely zero stars... if I counted that correctly.

Please be aware and do not buy any property that Dan-Mar Management Services manages. Sold a unit…read moreyesterday and was billed for the August payment again even though it had already cleared my bank because "they hold all payments on units selling in a back office until after settlement. Had my money since 7/31/26 and had the title company withhold the some amount from my proceeds. Now I have paid the $290 payment twice after making 3 phone calls regarding the issue and had to deal with the most rude person and the office who told me that she didn't have to explain why payments were held in a back office. At one point they sent me a letter for a $15 late fee after I was told they had my money. Still do not know who and how I am getting reimbursed for the duplicate payment - they need to include interest too!! They need to get their act together!!

The worst HOA in South Jersey. It is a rude, incompetent, and nasty office that does not explain…read moreits actions or lack thereof. I would reconsider buying or renting a residence they (mis)manage. They will make your life a living hell.

this man has disappeared and my rent and my tenant's deposit is missing. DO NOT USE…read more contact me if you have experienced the same. i'm considering my legal options and would love to band together with other people that have been victimized.

I wish I could give a 0 star review. Randy is the worst! He disappeared, and stole my money, and my…read moretenant's security deposit... Guess I'm on the hook for it. Need a new property manager ASAP!

Quick response and thorough. They made the transition seamless for me. They were able to work with…read morethe former property manager to get all of the necessary paperwork and I didn't have to do it. Pricing is fair and they were flexible in the area that I needed without any hesitation.

Evan was great! He was responsive and the apt was rented quickly. The tenant was also great…read morequality.

Attempted to rent an apartment they had available in another area (first weird clue), and I decided…read moreto cancel my booking. I was under the impression that I would be able to cancel by a certain date without penalty. They snuck in a confirmation email that they would take between ten and 100 percent deposit in a few days. Found out they would take 50% unfortunately when I saw a withdrawal from my bank account. I requested a refund when I called their number listed. The person answering said an annoyed, "Hello." ... to answer their business phone. No introduction, no nothing. Didn't know the name or role of the person I spoke with. I requested refund politely, and I received a hesitant response stating that they thought I might get it back in a couple of weeks. What a load of crap. What incredibly not customer friendly customer service. Do NOT use these people.

The best of the best. These people are honest, efficient, caring, kind, and good at property…read moremanagement.

Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

I hired Dmytro to manage my Philadelphia property because I was moving out of state. He has been…read moremy property manager for the last 2 years and he has done an excellent job! He is very timely, efficient and responsive to both my requests and my tenant's needs. I highly recommend him, your property would be in good hands.