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    R & S Services

    5.0 (2 reviews)
    Open 7:00 am - 10:00 pm

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    6 years ago

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    Pomona Medical Supply

    Pomona Medical Supply

    (23 reviews)

    I am so happy with this business and the excellent quality service I received from them. I am a…read moreparaplegic. I have an electric wheelchair and a manual wheelchair a few weeks ago the back wheel on my manual wheel Wheelchair fell apart. The rubber came off and the ball bearing were not in the best shape. I spent well over a week trying to find a supplier that had a replacement wheel for this wheelchair, I finally came across pomona medical supply. I gave them the serial number of My Wheelchair and the brand. They had an extra wheel that would fit My Wheelchair! We delivered the wheelchair to their office and within 40 minutes. They had replaced the wheel given all four wheels a little bit of a tuneup and sent me home with it! The staff was very nice. They charged me $110 for the new wheel which is on point with what every other Supplier I talk to you told me the wheel would cost. I highly recommend this business. They are in a bit of a dodgy area so be sure you lock your car before you go inside lol overall I give this business a 10 out of 10 I am very grateful that they were able to meet my needs While I am mostly dependent on my electric wheelchair. There are times when my electric chiller will not fit in places that I am trying to go and we have to use my manual wheelchair so it is a very important part of my day-to-day life and I am glad to have it back Thankyou, thank you, thank you Pomona Medical Supply

    I called to inquire about hospital bed. I went in next day, Mike was very knowledgeable, answered…read moreall my questions, & no charge to take old hospital bed ! Mike & Gabriel delivered bed, assembled bed quickly ! I was very pleased with their customer service ! I would highly recommend Pomona Medical for your Durable Medical Equipment !

    Arrow Lift

    Arrow Lift

    (2 reviews)

    I am extremely disappointed with my experience with Arrow Lift. A mistake made by their technician…read moreleft my residential elevator in worse condition than when they arrived. One of the elevator doors has been locked shut, which is completely unacceptable--especially for equipment meant to provide accessibility. What makes this even more frustrating is that it is taking three days for Arrow Lift to return and fix a problem caused by their own error. As of now, the door remains locked, creating an ongoing accessibility issue. Customer service has been virtually nonexistent. Everyone I have spoken with has been condescending, dismissive, and uninterested in taking responsibility or correcting the mistake. The manager, Kelsey, in particular, was rude and condescending and has no business speaking to customers in the manner that she did--especially when Arrow Lift is clearly at fault. If you are in need of a wheelchair lift, residential elevator, or any accessibility equipment, I strongly urge you to choose a different company. Reliability, accountability, and basic customer respect are severely lacking here.

    Everything went well! We were in dire straits. My sister is sick with cancer and very weak. So many…read morehospital visits--which means her 60+ brothers have to help her up the stairs. It was traumatic every time. Arrow Lift fixed us right up! From estimate to installation was 2 days. No kidding. I wish we could have afforded a curved one as even two steps for her are terrible. But the cost is only for rich people. It's a shame. Arrow lift was very responsive and professional. Would highly recommend.

    R & S Services - mobilityequipment - Updated May 2026

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