Last year, I hired Steve Frazier of R&S Roofing to correct problems with the gutters on the house I'd just bought. Every time we had heavy rain, the gutters would overflow. There had been damage to interior walls because of gutter problems prior to my purchase of the house. Steve said that I needed to install larger gutters; 6 inch rather than the existing 4 inch. He also said that the gutter guards he was using were better than the existing guards; that wind would blow off debris from the guards.
Steve returned several times to address the problems, but the problems continue. Damage is being caused to my house because of the gutter overflow. He has now stopped communicating with me. A respected homebuilder in the area said that the price I was charged ($4,300) was double what it should have been. I was new to the area and R&S Roofing was the only company I could get to come out to address the gutter problem.
I'm very disappointed in the service and I am very worried about damage to my house. I'm retired and my funds are limited.
THE INSTALLER HAS AGREED TO REFUND $1,000 SO I CAN PAY ANOTHER GUTTER INSTALLER TO FIX THE PROBLEMS. read more