I would highly recommend this business. I was having problems with my lawnmower. The technician was…read morevery friendly. He came to my house of course for an additional fee took care of the problem and my lawnmower is running like a charm. It was $160 a little pricey, but I think it was worth it. It's very convenient. I did have problems with making an appointment online. They actually did not have my appointment, but they rectified it immediately and was able to send out a technician so I would suggest if you make an appointment online to call and just verify.

This is a good place to get work done on your small engines…read more I had a small generator with a bad idle so I dropped it off. They said it will be about 2 weeks but I was able to get it back in a tad over a week which was pretty amazing. The only problem is While they had my generator a button got broken and nobody fixed it or told me about it. When I got home I ran the generator to make sure it was fixed, thats when I discovered the broke button. Not to much of a big deal because I called the shop right away they ordered a replacement on the spot no questions asked. In all it was a little inconvenience nothing major and they handled it all like professionals The generator runs perfect btw and yeah I would definitely go back here because you can tell a shop is pretty great by the way they handle problems. They handled it great! everyone is really friendly and they do great work. The 4 stars isn't to discourage people it's more of a simple reminder to look over your equipment.

We came to Mr Fix It to look for a washer/dryer set, as our dryer was no longer working. We chose a…read moreset for a reasonable price, and Tom said it would be delivered the next day between 3pm-6pm. However, by 5:30pm the next day they had not arrived, so my husband called the store to ask about the ETA of the delivery. He was told that the slip of paper with our address and phone number had been misplaced. My husband had texted Tom, so we thought he had my husband's number in his phone. I called to ask if they could give us a discount on the $120 delivery fee due to the mix-up, but Tom told my husband that instead he would find some other way to compensate us. He was very apologetic. The delivery team came the next day, and they were even a little early. They hauled away our old washer/dryer. Unfortunately, we had not measured the new washer/dryer, and they did not fit down our basement stairs. The delivery team did try their very best to move them down, but it just didn't work. It was definitely our fault for not measuring beforehand. We went back to Mr Fix It to exchange the set for a new washer/dryer set. Luckily, they had one ready that would fit. Unfortunately, we had to pay another $120 moving fee (though again it was our fault for not measuring first). Tom also said that he normally charges a 20% restocking fee, but that he would waive this restocking fee due to the circumstances. Moral of the story-measure first! The delivery guys said they didn't have the right part to set-up the new washer and dryer that evening, so they returned the next day with the right part to set it up. The washer and dryer are both working fine now. Overall, I would say that while our experience was a little complicated, we would recommend Mr Fix It if you are looking for reasonably-priced appliances.

Tell people that will screw you out of what you pay for. They hang up on you, they are very…read moreunprofessional, and they won't honor the warranty or what they say. They will blame it on you and tell you it's not their problem. They are liars and they will screw you too! BUYER BEWARE!!

Such amazing service - prompt, thorough, and did an excellent job at such a great price. They have…read moreintegrity and are very professional. Everyone I dealt with was so nice and accommodating. I highly recommend them!

You have to show up…read more I called to have some minor electrical work done at my home. I sent a description of what I wanted and even provided photographs. I was told my appointment was his first stop on the scheduled day but he never showed up. I called after he was more than an hour late. The woman that answered the phone said she'd call the electrician and get back to me. Twenty minutes later she called and said "he dropped the ball". Yes, he certainly did. It sure makes you wonder about the legitimacy of all of the 5-star reviews he has (mostly from Yelpers with only a few reviews).

The customer service is excellent as the owner was very fast at getting back to me and attentiveread more

The man was so nice, and quick. He helped me unload and load the mower. Can't wait to use. I highly…read morerecommend him.

Took my Stihl weed eater here. They got me in and out. Great place. My weed eater is running great…read more Very friendly and helpful.

I had an engine installed in my Poulan Pro rider in August of 2021. Now whenever there is some…read morestrain on the engine such as going up a hill cutting grass the engine sputters and blows out a large amount of white smoke. I went back to Rouchka and he said no that should not happen. He wrote up a ticket and said he would pick the mower up and replace the engine. No cost to me. He never showed up. It cost me over $800. I wanted to trust him as he seemed to be trustworthy. But it appears that is not so. Buyer beware of this business.

Ben and Andy were absolute lifesavers when our sewer backed up into our basement on a holiday…read moreweekend. I was able to get a consultation scheduled right away, and Andy showed up, explained what the cleaning process would entail, and responded promptly when it was time to do the job. Cleanup was fast and efficient, and at a fair price too. Communication was fast, efficient, and helpful- I felt like I was collaborating with a team rather than translating contractor speak. A+, would hire again (though I hope I never have to)!

Ben was very responsive,his partner Andy was at our house just a few days after I reached out to…read morethem. Andy was great, we showed him the issue, and explained what we were needing,He provided detailed information on what he would do to resolve the issue. The price was great, and the scheduling was quick. We will be recommending Ben and Andy to our friends and family.

I had a need for a hardware store item this morning, which prompted me to visit Strasser Hardware,…read morea venerable business that has served the Rosedale community of Kansas City, Kansas for over 108 years. The staff's friendly greeting and offer to assist was a testament to their customers needs. Having been a customer years ago, I was pleased to see their continued dedication to customer satisfaction. If you can't find what you're looking for they are there to help you assist you in finding what it is you need. On your way out of the store make sure you stop and get you some popcorn. 910 Southwest Blvd., Kansas City, KS Monday -Friday 7 AM to 7 PM Saturday -Sunday 8 AM to 5 PM Friend)

My 76 year old mothers window air conditioner unit went out that was purchased at Strasser Hardware…read moreand was still under their 5 year warranty which she paid for. Thursday we were told a new one would be in by the following Monday and we could swap it out. Monday when we called to see if it was in we were told the new owners were not honoring old warranties. No call to notify us while she waited in her hot house for 5 days. Michael the manager and Vicky the purchaser pointed fingers at who dropped the ball and there was nothing the owners would do to help us. Horrible customer service. My father while alive spent all his time shopping at this store and this is how they treat long term customers. You lost our business and anyone else that will listen to how you treated our family. Shame on you!

I wish I could put a better review but every time I've tried to call them I can't even get anyone…read moreto pick up the phone OR the one time they did they said absolutely nothing and hung up. way to bring in some customers guys!

The owner is an honest man who goes above and beyond good service. Products are always in spec!read more