Ricardo and his team did an amazing job! They were fast and accurate, even with large trees being taken down near the house - no problems for these guys! Clean up was great - the left the yard and roof cleaner than what they showed up to. I'll definitely be referring R&J and will be using them in the future for additional work. Great job guys! read more

I would NOT recommend Ricardo (R&J Tree Services) for any of your yard/lawn/tree/stump needs. He recently removed a tree and supposedly ground the stump. It was agreed prior to removing the tree that I would use the wood chips from the ground stump as mulch in my gardens. Once I removed the pile a few weeks later, it was obvious that his crew did a half-assed job with removing all of the roots/stump. When I called him to ask if he could please come and finish the job for which I paid him, he refused to answer or return my calls. After multiple attempts, he blocked my number. There are many other tree service companies in our community. You'll want to shop around before agreeing to hire him for your tree/stump removal jobs. Sadly, I looked at his reviews after I hired him, there are far too many who had the same negative experience as I did. Please pass the word! read more

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Kathy and M We were very impressed with R & J Tree Services. We requested a quote on Wednesday and Ricardo came out that same day, Gave us a reasonable quote and said they could trim our tree on Friday! The crew came and jumped right into action like a well oiled machine. I even was one of those who asked "since you're here" ( I thought of this just that morning)-could they remove some overgrown large bushes behind our fence-he gave me a good price and said anything I wanted done they would do. They cleaned up very nicely. He is so friendly and great to work with. We will highly recommend him and his team! 7/5/2024 read more

Reached out via an email from their website asking for an estimate for the removal of three trees - a large blue spruce, a small crabapple, and a large dead ash with stump grinding for all three and clean up. They called back within 24 hours and scheduled an estimate for the Friday of that week. Thursday someone shows up unannounced - we were at work- they walk around back peek in the back yard and then called and left a voice message that we could barely understand and gave an estimate for the dead ash. My husband returned the call within 3 mins of him calling - asked about the other two trees and he says he would come back the next day - the day they were suppose to come for the estimate. He said he would be over between 1 pm - 3pm. He never showed- no call - nothing! My husband took off from work to be home for him. What a joke! Don't waste your time. There are PLENTY of other people/companies in the GB and FV area that will respect you and your time and do the job for a very fair and reasonable price and quality service. Call someone else! read more

Great job, great people. Very professional and did get work. I would highly recommend them.

I can't give them 0 stars so, at best they get one. A friend recommended R&J and they advertised in ValPak. I called and scheduled an estimate and they no-showed me. I called them on it, rescheduled and they no-showed me again. Not even a phone call! BIG ZERO! read more

All we can say is unbelievable! Something that would have taken us weeks to do was done by this fantastic team in an hour! They are very reliable (showed up even early) and work hard together as a team. Everything we asked to have done was 5 stars even the stump grinding of an old lilac and crab apple tree with storm damage. They removed a huge big maple tree limb and sawed it all up into manageable pieces to stack. Cleanup was phenomenal! They are our #1 go to tree service now and in the future. Such friendly and down to earth people as well! read more

We asked for an estimage from R&J to trim a tree. A gentlemen looked at our tree the same day and gave us a quote. We agreed to it and set a date. The day they were supposed to do the work, it rained. I left a message asking them if they were still planning on doing the trimming that next day or if we needed to reschedule. I left my name and address in the message, but we never heard from them again. Don't waste your time with them. It delayed us from getting the work done and had another wait time with another company. When you see their advertising, throw it in the trash. read more

called for an estimate and he came right over. He quoted me a price and when I told him I had a valpak coupon for 15% off, he said that he gave me the coupon price. We agreed on 10%, now haven't heard from him since and won't answer or return calls. Would definitely not use this business! read more

Ricardo and his crew did an amazing job. Ricardo was extremely professional gave a fair price and had all the work done in about 4 hours on a snowy 30 degree January day. They took down 10 plus trees, cleaned up the mess, ground the stumps, and our yard now looks and feels twice as big. Thank you to Ricardo and his crew at R&J, we appreciate all your hard work and wouldn't hesitate to recommend you to neighbors and friends. We will call you again for all our tree removal needs. read more

His business skills leave something to be desired, but the trimming of the tree and cleanup were great . Trimmed three sizeable branches off our silver maple in an hour, cleanup took about a half hour. I called for an estimate, got that done fairly quickly after calling, we had discussed possibly coming later that week for removal, but a snow storm cancelled that. I had to call to reschedule, no call back. Booked an appointment online, no confirmation. Called the next day and he said yeah we have you booked for the date you requested. Didn't call or text before coming, just showed up. But over all I'm satisfied with the experience. read more

I didn't get as far as the other 1-star raters. I've tried to speak with R&J three years straight--attempting 2, if not 3, times each year; this year I used the website in addition to the phone. They distribute coupon fliers incessantly. Why? I'd like to thank the other 4 people for their reviews. I guess I'm lucky they never wanted my business! read more

These people are extremely frustrating to deal with. It started out fine with an estimate the first day I called and the price was reasonable. We shook hands and he said he would be over in the morning. Well its getting close to noon and I call asking where they are and they give me a new ETA of 1 pm. 3 pm rolls around and now they stop answering the phone and do not answer texts. I borrow my sons phone and the guy magically picks up. When I ask for another estimate he hung up on me when I gave him the address. I wouldn't use these jokers under any circumstances. read more

Had a tree tip over onto my house, and I called first thing in the morning (before eight). They said they were in my neighborhood and would be there in ten to fifteen minutes. And then nothing. I gave them the benefit of the doubt - maybe they said 10:15, and I misunderstood. Nope. Called back at 10:30 - they said they would be there in a half hour. They didn't show until after noon. They checked out the tree, said they would be there day after next (so Friday) at four. Well, Friday at 4:30, I asked for an updated time. They said - tomorrow at 7 a.m. Sent a text at 7:30 asking if they would still be coming - and didn't get a reply back. They did eventually show. However, they left without grinding the stump. I texted about it (at this point, I've realized they don't answer the phone - and they respond to voicemails via text messages), and they promised to come back to do it. It took a week. At the start, they said they were willing to work with me regarding payment through my insurance. This did not last. I kept getting texts that they hadn't received payment, and I'd fill them in about what I knew regarding the inspector coming and receiving payment - and I'd asked a few questions in return. They completely ghosted me on any question I had - whether I texted or left a voicemail. I'd just get another text going - we need payment. And I'd respond again with what I knew, re-ask the questions, and then get ghosted. I texted to let them know I'd received payment and was sending a check, asking to verify they got this message. Nothing. I texted a few days later again asking if they got the check. Nothing. The check was finally cashed. So glad to be done with them. Will never use them again. I originally got their contact info through a neighbor that had recently had a tree down by them. In a conversation later on, I mentioned to him that I'd since seen they had a coupon for 15% off in val pack. He said, "Yeah, I saw that, that's how I found them - when they gave me the invoice, I gave them the coupon, and he said they had already taken that into account even though it was the same price he'd estimated." Seems shady that they have this coupon out there to entice people and then pretend to use it without being prompted. Go elsewhere. While they did a good job removing the tree and cleaning up, they are utterly frustrating to deal with. Luckily, I was working from home at this time. Otherwise, I would have had to take A LOT of time off in order to keep up with all their changes in arrival only for them to keep 'no show'-ing me. read more

Didn't show for schedule appointment that I changed all my plans to be home for this business. Called 5 times and left messages. Finally got ahold of owner and no apology whatsoever. Said he'd call me back in an hour. No phone call after 3 hours. Goodbye. Don't EVEN bother getting my business. I will NOT recommend you. read more

We needed tree removal and saw the R&J coupon in ValPak. I left them two voice-mails along with a text and they never responded. How's that for customer service? read more

I would not recommend R& J Tree Service based on our experience. First of all, they did not show up for the date scheduled to remove the trees. They finally showed after we reached out to them more than once. The biggest issue was the crew damaged a retaining wall on our property when the tree that they were taking down hit the wall. The damage to the wall destroyed the lower level footings which will cost over a $1,000 to repair. R&J Tree Service never disclosed that they damaged the wall until I discovered the damage after our check to them was cashed. We sent a photo to Ricardo, and Ricardo simply said that he would send men to restack the wall. I texted him again telling him the damage was below the service and had to be dug up and releveled to repair the wall. At that point, he ghosted me. We sent more photos with no response. I would never use this company again nor refer them to anyone else. If we could give them no stars, we would! read more