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    R & E Cosmetology School

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    3 years ago

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    Institute Of Cosmetology

    Institute Of Cosmetology

    4.3(8 reviews)
    31.7 miSharpstown

    Ashley gave an amazing relaxing facial. Everyone at ICE&M is so nice. The facility is clean and I…read morecould tell the students are learning everything they need to know to becoming successful.

    I have been going to the Institute of Cosmetology, Esthetics & Massage for years for facials,…read morenails and massage and have generally had very positive experiences, which makes this situation especially disappointing. During my last massage appointment in March, the student assigned to me mentioned being exhausted and dealing with a death in the family. I sympathized with her situation, but unfortunately the massage itself involved very little pressure and did not help relieve the tension in my back muscles. When I requested deeper tissue work, she brought out a massage gadget instead of using her hands. I specifically requested a traditional hand massage without gadgets or elbows, but the session still did not feel therapeutic or effective. One concern I have is that the school requires clients to complete feedback forms directly in front of the student, which discourages honest feedback and makes clients uncomfortable expressing concerns openly. After the appointment, I politely informed the front desk that I did not feel I had received much of a massage. I was told someone would contact me. Instead, the only follow-up I received was a call canceling my next appointment, which had been scheduled with a different student. I called back twice afterward and received no response. Today, when I finally spoke with the owner, I was shocked by how condescending and dismissive the conversation became. Instead of listening, she talked over me and lectured me as if I were one of her students, or even worse, a misbehaving child. Rather than listening to a long-time client or offering a simple courtesy massage or any kind of gesture to resolve the issue, she spoke to me in a belittling and reprimanding manner. She even stated that I should be able to afford a $120 massage elsewhere and told me not to return for services. Insult upon insult. Don't ass-u-me a client is "poor" if he or she comes to your school. Without clients, your students could not complete their training. I get regular massages from my massage therapist of 15 years every other week. I came to your school because she is usually overbooked. At no point was I angry or disrespectful. I simply provided honest feedback after years of supporting the business. The experience left me feeling humiliated by a place that is supposed to help people feel relaxed, cared for, and valued. I feel offended and demoralized. There are many schools and businesses that welcome constructive feedback professionally and treat loyal clients with kindness and respect. Unfortunately, this experience did not reflect those values. Notice how the owner was quick to reiterate that this is a school, yes, I know. Raising your voice, talking over me and demeaning me solidified this fact in concrete. You were not professional at all. This school is also regulated. As a German, I return to Europe every summer. It seems a trip to visit a dear friend in Zurich is long overdue. Maybe CIDESCO can clarify this incident.

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    Institute Of Cosmetology
    Institute Of Cosmetology
    Institute Of Cosmetology

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    Galveston College Cosmetology

    Galveston College Cosmetology

    5.0(2 reviews)
    32.6 mi

    Had my hair cut ‍ and dyed first time there before moving to New York city! Excellent job and very…read morefriendly service! I been gone maybe 8 years to New York! I just moved back to Galveston and calling to make another appointment to have my hair cut ‍ and dyed again! To look better for job interviews! Today's Saturday so I will call back Monday for an appointment or you can call me at 929 365 8916 Julie Williams! Thank u for all your services extended looking forward to see u very soon for an appointment! God bless u diffently deserve 5 golden stars or more!!!!Sorry don't have that photo at this time when u did my hair! But I will look it up! Thanks again!!! Above excellent work team!!!

    The Galveston College Cosmetology program is amazing. The faculty members really care about the…read morestudents, and the facilities are modern and well-maintained. The college offers an Associate of Applied Science degrin Cosmetology, as well as certification in Cosmetology and Cosmetology Instruction. Students learn performance skills, safety, judgements and work habits. Additionally, students can opt to pursue the 320-contact-hour Novalash eyelash extension licensure program. The college has an active dual-credit partnership with Ball High School that provides Cosmetology education for students at the secondary level. Students in the 1,000-contact-hour, dual-credit Cosmetology program can earn upwards of 42 hours of college credit while at Ball High School.

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    Galveston College Cosmetology
    Galveston College Cosmetology
    Galveston College Cosmetology

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    R & E Cosmetology School - cosmetology_schools - Updated May 2026

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