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    Design Beauty College

    5.0 (1 review)
    Open 10:00 am - 5:00 pm

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    5 years ago

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    People searched for Cosmetology Schools 1,237 times last month within 20 miles of this business.

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    Institute Of Cosmetology

    Institute Of Cosmetology

    4.3(8 reviews)
    25.1 miSharpstown

    Ashley gave an amazing relaxing facial. Everyone at ICE&M is so nice. The facility is clean and I…read morecould tell the students are learning everything they need to know to becoming successful.

    I have been going to the Institute of Cosmetology, Esthetics & Massage for years for facials,…read morenails and massage and have generally had very positive experiences, which makes this situation especially disappointing. During my last massage appointment in March, the student assigned to me mentioned being exhausted and dealing with a death in the family. I sympathized with her situation, but unfortunately the massage itself involved very little pressure and did not help relieve the tension in my back muscles. When I requested deeper tissue work, she brought out a massage gadget instead of using her hands. I specifically requested a traditional hand massage without gadgets or elbows, but the session still did not feel therapeutic or effective. One concern I have is that the school requires clients to complete feedback forms directly in front of the student, which discourages honest feedback and makes clients uncomfortable expressing concerns openly. After the appointment, I politely informed the front desk that I did not feel I had received much of a massage. I was told someone would contact me. Instead, the only follow-up I received was a call canceling my next appointment, which had been scheduled with a different student. I called back twice afterward and received no response. Today, when I finally spoke with the owner, I was shocked by how condescending and dismissive the conversation became. Instead of listening, she talked over me and lectured me as if I were one of her students, or even worse, a misbehaving child. Rather than listening to a long-time client or offering a simple courtesy massage or any kind of gesture to resolve the issue, she spoke to me in a belittling and reprimanding manner. She even stated that I should be able to afford a $120 massage elsewhere and told me not to return for services. Insult upon insult. Don't ass-u-me a client is "poor" if he or she comes to your school. Without clients, your students could not complete their training. I get regular massages from my massage therapist of 15 years every other week. I came to your school because she is usually overbooked. At no point was I angry or disrespectful. I simply provided honest feedback after years of supporting the business. The experience left me feeling humiliated by a place that is supposed to help people feel relaxed, cared for, and valued. I feel offended and demoralized. There are many schools and businesses that welcome constructive feedback professionally and treat loyal clients with kindness and respect. Unfortunately, this experience did not reflect those values. Notice how the owner was quick to reiterate that this is a school, yes, I know. Raising your voice, talking over me and demeaning me solidified this fact in concrete. This school is also regulated. As a German, I return to Europe every summer. It seems a trip to visit a dear friend in Zurich is long overdue. Maybe CIDESCO can clarify this incident.

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    Institute Of Cosmetology
    Institute Of Cosmetology
    Institute Of Cosmetology

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    Ogle School - North Houston - Hair style

    Ogle School - North Houston

    3.9(60 reviews)
    10.5 miWillowbrook

    I accompanied my youngest daughter there recently to get a shampoo & blow dry. That's all she…read morewanted because she was a hoot get braids done the next day. Well we didn't have an appointment so went by that evening as a walk in. It has been raining ALL DAY in Houston that day but the staff was very accommodating. The Vibe and Aesthetics are on point. This location is convenient to where we live so it all worked out well. My daughter ( Sherray) said she will definitely be making an appointment and returning in the future. The prices are very decent, we had additional charges because they had to add more products and do some detangling before actually washing/conditioning her hair which turned out great and she was pleased. I also plan on getting hair service here in the near future as well. Shout out to the student/hairstylist ( Anselma) & to her instructor who was nearby giving tips & suggestions. My daughter said the instructor was super cool as well. So they apparently recently upgraded or changed the system and we were unable to pay in cash nor Apple Pay. So remember to bring your debit/credit cards. Still cool to have cash in order to TIP the student which is a Kind thing to do for all of their efforts. So yesss, we recommend this location with a 5 out 5 glowing STARS! :-)

    I requested a Senior Student. The Student I received surely…read morewasn't in that classification. I received a shampoo with out combing out prior, after asking do I need to comb my hair out. I received a blow-dry without combing out my hair (MY NATURAL HAIR). My hair was dry before she finished. Nothing was applied Needless to say. My HAIR IS EXTREMELY DRY, I asked for a cut, I received a trim along the bottom of my hair. Just sharing and hopefully your experience will be better than mine. I left a review and no one replied. Not good customer service.

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    Ogle School - North Houston - Glowing skin by Lyla

    Glowing skin by Lyla

    Ogle School - North Houston - Love these curls!!!!!

    Love these curls!!!!!

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    Design Beauty College - cosmetology_schools - Updated May 2026

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