Very good experience Everyone was very helpful and job…read morecompleted without problems I highly recommend

We signed up for Dawson's Electric and Air's Peace of Mind Membership hoping for honest, routine…read moremaintenance. During a repair visit, the tech told us our entire HVAC system was 12 years old and hinted we'd soon need a full replacement. In reality, only the condenser was 12 years old; the furnace was just a few years old. Dawson's quoted us $1,100 to repair the blower motor, but a second opinion from another company found the motor was still under warranty and got the parts for free, fixing it for about half the cost. Dawson's also tried to upsell us an air scrubber and surface UV system for $2,500. The second company pointed out these common tactics: overstating system age, pushing new equipment, and recommending expensive add-ons. The repair technician from Dawson's was kind and knowledgeable, and I don't think they're being outright malicious. But the overall approach feels designed to take advantage of homeowners who don't know the details of their system or warranties. It left me feeling misled and taken advantage of to boost Dawson's sales, not to give us real peace of mind.

It was Friday afternoon when my home power was intermittent coming on and off. This company had…read moreworked on my electrical before installing an outside generator. Excellent job by the way. They arrived at 6:15 PM corrected the issue with a very minimal charge. This company is highly recommended their affordable and go out of the way to really help the customer out.

These guys know exactly what they're talking about, very friendly and efficient! 10/10 would highly…read moreRecommend!

Matt did a great job discussing the Quote and what we needed to do too solve our problems. He was a…read moregreat individual and did a complete review of our electrical system

Steve was very professional and pleasant to talk to. He worked hard while he was here and…read moreaddressed all of my concerns.

Called on a Sunday morning about a pipe leaking in my wall. Chris answered promptly, gave me a…read morequote over the phone and was at my house in Cary about an hour and 15 minutes later. He was knowledgeable, professional and patched it promptly.

I had a sewer line back up into my laundry room after hours (already had an appointment scheduled a…read morefew days out but things went from bad to worse). Poole's was up front that just coming out after they closed would be $700, so I spent the night at a friend's. The next morning, they managed to move some things around to get me in that day at 10am. A two-man team showed up and got to work while k went back upstairs to keep working. They were polite and explained things. Fortunately they did clear out a clog in about one hour. I appreciate that Poole's will actually give you a figure/quote without charging you a fee to simply come out, then give an estimate. I would call them again (crossing my fingers that won't be necessary).

I hired Harte Electric to install a few GFCI outlets/new circuits, and swap a few bathroom fans…read more Friendly and honest local company. Highly recommended. They made a small mistake, owned up to it immediately and took care of it. Can't ask for more than that.

Harte Electric was the electrical subcontractor to a home addition to my house. Work area was…read moresloppy and did not clean up behind themselves, fixtures were installed crooked, and left marks on the walls and ceiling. Due to unwritten plan, constant rework was required. Harte is poor at communicating and dismissive when approached to make corrections. The owner was patronizing when asked questions. A very negative experience when working with them. I do not recommend Harte Electric.

I needed an electrical inspection on a rental property which required finding an electrician…read more Barry was recommended by another business who does commercial only and I'm beyond impressed with the service I received. From the first phone call to the last, including two visits to the property, everyone was so kind and helpful. Thank you Jordan, Kevin, Ricky and especially Barry for your kindness, your quick response I've, and the excellent service you provided. Just can't say enough about how fabulous the entire process was working with you!

Very pleased with their work. They installed a charger in my townhome garage for my new EV. I…read moretalked with John initially, and he quickly walked me through a number of issues over the phone and by text messaging in advance of their visit, to make sure that the circuit could handle the charger, and that I was ordering an appropriate charger. Tyler and Taylor did the actual installation. Everything went well. They followed up and arranged an inspection with the Town of Cary. I was able to receive the Duke Energy rebate for installing an EV because they had done everything correctly and billed clearly.

I requested to have power run to a septic pump. The septic was put in when the house was built. He…read moresays I think we're going to have to pass because it sounds like it hasn't been inspected. What are you talking about?!? The septic WAS inspected when it was installed with the original owners. It PASSED then.... YOU would have the electrical part inspected upon doing the work so what the heck??

Very efficient and professional. We were notified when job was going to cost a bit more than the…read moreestimate and why. Would definitely use again.

Excellent company. Very courteous, professional and made sure I understood everything before…read moreleaving once the situation was resolved. Would absolutely use them again. Thank you!