Great fast service ! Our tech did an amazing job. Walked us through everything and answered…read morequestions. Call JW for your fireplace needs.

20 year old gas fireplace sudenly would not turn on. Called JW Fireplace and not only did they…read morefigure out what was wrong they fully cleaned including, glass and painted the back area that had gotten white ash over the years. It looks brand new. Great value. I'm going to have them come out annually to inspect and clean up. Great Service! thank you Jack and John. Highly recommned this company.

After our 9 yr old Richmond water heater stopped working, we went to the manual to troubleshoot the…read moreproblem but needed a plumber to look at it. We called several HVAC local companies that told us they were too busy to come out for 3 days. Called Konieczka and they came right out. A sensor was bad and we were able to get part at Menards and replace it ourselves. Will definitely call them to replace it when the time comes. As a Realtor I will also recommend them to clients in need!

We purchased a Lopi Wood Insert Stove from Konieczka and could not be happier! Beth and Scott…read morehelped us with our selection and were very knowledgeable. The stove heats very fast and is very efficient, while adding beautiful ambiance! Super Bonus, the stove is made in the USA! Konieczka offers many options and also has a beautiful showroom!

Had Tim the owner tear down and rebuild a chimney for us. His price was good and work was great. I…read morewas very happy and they did a great job doing and cleaning up after the job. Would def hire for anything again. Great company! I also love the fact they take credit cards. That is a huge bonus.

Our historical home in Fenton needed to get the chimney re-mortared, inspected, and updated. Tim…read moreand his crew performed this task exceptionally well. Tim provided superb communication and attention to detail. It should be mentioned that our family was out of town for an extended period of time and the restoration was done sight unseen. This was an obvious gamble, but it paid off extremely well! We will be happy to refer you to friends, family, and neighbors. Thank you Tim, our chimney once again stands tall and proud!

he started when he said he would, kept me appraised during the whole process, did a quality job,…read morecleaned up after job was completed. Would certainly use him in the future

Working with Ken was a great experience. His communication was top-notch--from coordinating the…read moreinitial quote through the completion of the job. He took the time to answer our questions promptly and provided my wife and me with options to address our home's chimney repair needs. His work looked great, and he left the worksite clean at the end of the job. I would not hesitate to recommend him.

I hate to waste another moment of my precious time even thinking of this horrible experience, but I…read morefeel I should warn others. I'm so glad it's finally over. It was an absolute nightmare working with Joel. Firstly, read my review but really and sincerely, spend some time researching and read all of the other negative reviews here and elsewhere before you make the mistake of hiring this motley crew. You will see quite plainly that there is a pattern in the terrible way this company (mostly Joel - one of the kids of the owner who works behind the counter) treats the customers. Never taking responsibility or apologizing for his incompetence of organizing his crews with the proper work orders, not ordering the correct parts and insuring they are delivered on time, his rude, insulting, dismissive, disgusting, disrespectful, unprofessional behavior. Joel seems to be quite entitled and to have a superiority complex of some sort and thinks he's doing you a favor, forgetting that he works for you. He is defensive and retaliatory towards the customer, putting the blame on them or google reviews for allowing people to tell the truth. Usually by lying, or denying their horrible customer service and attitudes. He got so many things wrong with the work orders for his crews, and getting the job done in an organized, time efficient manner. Luckily we were at the home while the work was being done and we either caught mistakes ourselves or the workers brought them to our attention. But when we brought concerns of incorrect job orders or serious mistakes made to Joel's attention via text messaging, Joel was quick to attempt to dismiss me and insult me. Telling me not to micromanage the work and critique his guys. That to just not worry about anything until it was done and then we would address any of our concerns then. WTH?! Unbelievable! I had to explained that this was my home, not his, that he worked for us, that with the amount of money we were paying, we have the right to have things done correctly and to our liking. That this is a permanent stone and mortar structure that we will have to live with for years to come. Not carpeting that you can tear out and replace, not paint that can be painted over if we don't like it or it is done wrong! I believe Joel lied and said the insert face was back ordered, I'm sure he just ordered the wrong one, and reordered the right one but it didn't come for another week. His carpenters called me and said they were on their way to hang the OSB, but Joel halted that and said that he wasn't going to send his guys just to hang the OSB (just to do their job? Really?) So we had to wait another week in an un-air conditioned home in 90's degrees because we had plastic tented the room and covered the vents to keep all the dirt and dust out he said there would be. When the day came for them to come back, they didn't show up, the stone guys did and they had to hang the OSB for them (not their job) but they couldn't move forward with the stonework until it was hung. It was just a convoluted mess because of Joels inability to organize the work. most of the misery came from Joels rude, dismissive, unapologetic attitude and inept organizing skills. He does not have the ability to understand how to easily de-escalate situations with a simple apology and an offer of resolution when he screws up. If we had not been present during the process, the hearth would have been very unlevel, the TV would have been protruding too far out over the mantel because it was not supposed to be packed out, the mantel would have been too shallow because it was not being packed out when it should have been, ithe mantel was cut to the wrong size and not cut square. The mantel was almost installed with the top against the mortar. As an artist, I noticed that there was a whole side of the fireplace that the stones were a block of all the exact same color. When I mentioned that it bothered me that they weren't mixed, I was told don't worry, that I wouldn't notice it after the other stones were set around them, instead of fixing it. So I brought this concern to Joels attention before the mortar dried and that's when he told me not to micromanage and critique his guys, that I wasn't allowed to pick and chose every stone. Not what I was doing. He lied to them and said that I removed the stones they set from the fireplace! So they came back in a very bad mood the next morning thinking I did that. But they saw he lied and they did work with me the following day to get it right for me. Most of the crews were pretty good guys, I feel bad for them, as I can only imagine what a nightmare it is to work for Joel. It makes me sad to read so many similar reviews and know how so many people ended up so unhappy after spending so much money. So glad we were able to supervise the project and stop a train wreck caused by Joel's mismanagement of purchasing, time, work orders, lack of morals, empathy and interest in customer satisfaction.

i have always had nice thing to say about Brighton Stone & Fireplace but the guy at the register…read moretoday was so just downright terrible. Very rude other than that the place is great if you ask me the guy needs a serious attitude adjustment.

I was wanting to switch my fireplace from wood, to natural ga. the service person came right out…read morethe same day and gave us an estimate. The cost was minimal. They came out The next week and convert it to gas logs. they. ran gas lines and installed the logs all in about 4 hourd. I'm very pleased with the results and price. Happy Ciustomer from Holly.

My furnace died, and within a few hours they were out and diagnosed the problem. The next morning…read morearmed with the new part they had my furnace up and running. Very friendly and honest repairman. Thank you so much for the great job Kevin!

If you are considering this company, look for someone else. We had to wait 4 days before a…read morerepairman to come to fix our hot water heater. Technician shows up and quotes us $1750 to fix a 14 year old water heater that cost $2300 originally. We obviously told them to go ahead and send us a quote for new water heater installed. 8 days later we still haven't heard a word. Thank goodness we found someone else to do. We would have been without hot water for two weeks or more. They obviously didn't need our business and won't ever get it in the future.

I would highly recommend Flametech Service for any of your gas fireplace needs…read more Tim was professional, very knowledgeable and explained everything he was doing. He was awesome! The company is very professional, follows up prior to your appointment, are courteous and friendly. I will definitely use Flametech Service again if needed.

Tim is a very knowledgeable and professional technician. We enjoyed having him in our house and he…read morewas able to fix our problem on the spot! We enjoyed the whole process and we highly reccomend Flametech and Tim!! We will definitely be using again for any maintenance!

Fantastic, Amazing, Simply The Best!…read more I'd never go with anyone else, this company is top notch start to finish. Professional, Respectful, Fantastic, and best of all should be voted and win Best of The Best in the State of Michigan. 5 stars is not enough, 100 stars!!!

My Heat N Glo gas fireplace was not operating properly. Mike and Pat from Emmett's Energy patiently…read morelistened to what I was explaining, and quickly understood what needed to be done. They are extremely knowledgeable and efficient, I would highly recommend them.