Surprisingly knowledgeable staff for a high street chain jeweller. Very helpful and no hard-sell on…read moreinsurance. I purchased a watch and they were happy to take out a few links, plus for me to bring the watch back for any further adjustment. They also polished off any fingerprints and gift-wrapped the box really nicely. If you have Tesco clubcard deals vouchers they can be used, making a purchase that bit cheaper.

Nice little shop and they have a variety of items in different price ranges. There's a nice section…read morein the middle with some lovely jewellery holders, etc. They also stock Stackers items which I know are very popular and they often have colours I'm not able to find elsewhere. This is not a cheap shop, but more high-end. They do have some more affordable items in some parts of the shop.

When I first visited this establishment, the proprietor or manageress gave me decent service, but…read morethen begged me for a Yelp review. When I told her I didn't use Yelp, she urged me to start, so as to give them a review. This was circa five years ago. I came back several times, watching both services and behaviours degrade. Their quality, not their prices, are cheap. I bought a rather costly ring, only for the stone to fall out. When I mentioned this, the same person was hostile, telling me I should go elsewhere for that sort of problem. Frequent this business if you like being blamed for someone else's bad day

Super cute and one-of-a-kind jewelry. Owner is very kind and patient throughout our selection…read moreprocess and encouraged us to try on as many pieces as we wanted. I'll definitely be coming back here if I'm ever in town again. I even bought a wind chime made out of vintage cutlery. They are unique and beautiful.

From the owner: 'Alexandra May Jewellery' is a jewellery shop that caters for independent women with style…read more Cult costume jewellery, iconic silver, and edgy British designs fill this unique environment where jewellery is seen as wearable, accessible art that has the ability to make you look and feel wonderful. The shop has provided pieces that have been worn by A list Hollywood celebrities, legendary British stage actresses, and a huge range of interesting, creative and dynamic people from around the world. Men are also provided for with a spectacular range of cufflinks, both contemporary and vintage. The shop's creator, Alexandra and her enthusiastic staff, are always on-hand to give advice and any necessary assistance, and of course, to share their passion for jewellery!

I'm really upset that I'm having to give this Jewellers only 3 stars, as over the years of being a…read morecustomer I have had one bad experience, that has really angered me. I was unfortunate enough to be served by a person called Amy, I had taken my Breitling watch in for a new battery and pressure test. When I went back to pick up my watch this Amy informed me that there was an issue with the watch. I was obviously worried and asked what the issue was and she informed that me that whoever I'd taken my watch too beforehand had rounded off the screw and they were having to order a tool to get into it. I informed her that we'd always gone to Iles and she said I don't think so and anyway we mark our batteries. I informed her that I was happy with that as she see that when the back was opened. However I was incredibly worried about any potential damage. I also wasn't happy that this Amy had practically called me and my husband liars. I telephoned the shop and spoke to Denise the manager who informed me that there wasn't an issue with my watch and that they had mislaid the tool for Beitling watches and had to order a new one!! Why didn't that Amy say that? I rang once I'd received a text to say my watch was ready - my luck ..... not!! As Amy answered, I asked to speak to Denise, she was busy, so I asked her if she would confirm the source of my old battery, she said she couldn't as the jeweller had just gone to lunch, so I asked her if Denise could call me when he was back, he's not coming back I told you that came the reply - so ........ The outcome - yes my battery was changed by them - I have recommended lots of friends here and I'd say this to my friends and any potential new customers - steer clear of Amy, she hasn't a clue what she is talking about and is extremely rude and has no gripes in practically calling customers liars - Denise and the other ladies are the only people who have secured my future custom. This Amy needs more customer service training and more importantly she needs more training on all items of that this jeweller sells, repairs and watches that they replace the batteries in. If Amy approaches wait for one of the other ladies!

From the owner: Small independent business with over 50 years in the trade. Work carried out on site but our…read moreJeweller & watch repairer.

Magpie records is an Aladdin's Cave of curiosities, it's unremarkable entrance disguising a gem of…read morea shop. It is hidden away at the top of Chippenham, however I would definitely recommend a visit. Inside there are three floors of past and present, my favourite being the top floor, which houses the most wondeful collection of music memorabilia I have ever seen. It is a cosy attic-type place with racks everywhere of old LPs, singles, CDs and books, just like how record shops used to and should be. I would recommend that everyone who can visit Magpie - I can guarantee that you will come out with something that you never intended to buy in the first place, but will not regret doing so!

The Gold and Platinum Studio is definintely the best jewellery shop in Bath. The owners Elizabeth…read moreand Michael Parsons are delightful people and not at all jewellery snobs (unlike their nearby competitor); they are warm, friendly and welcoming and love to talk about jewellery with you. If you don't recognise the name, they used to be the Gold and Silver Studio in Queen Street. Michael makes most of the jewellery that they sell, which is generally in either gold or platinum though they do also sell some silver, plus they do sell some pieces from other makers. They will also undertake commissions for bespoke pieces, and repair, remodel and value your own items. The only reason I do not come here more often is that I can't afford it, but I regularly drool outside the windows!