Made an appointment 4 weeks ahead of time. Show up on time sot down in the waiting area. I wait for…read more30 minutes without anyone asking if they can help me only to get a notification on my phone that i had no showed to my appointment. talk to the front desk and was told she only has 10 minutes now. Left with no haircut.

Friendly service and a nice, clean salon. My haircut came out exactly how I asked for it. I had an…read moreappointment and I was called to my chair promptly.

The smell is bad in here and they are regularly running late so prepare to sit and wait. Gel nails…read moreusually chips in a few days. Pedicures are great though!

She insulted me the moment I sat down about how I looked. Then kept adjusting my massage options…read more She went super fast. Almost like I was on an assembly line. When I went to pay it didn't match what she did. I was stunned. Told an extra $20 for the gel polish. I can easily have a very bad seizure in public. So no I did not bring it up beyond that. ( For my safety, and to avoid any embarrassment to my friend.) When she handed me the sheet with all the prices stuff all over was crossed out, and had prices written in. I thought I was paying that much for the manicure plus pedicure. I had saved $100 for this one day. I had to make sure one of my few friends who knows how to deal with my seizures could also be there with me. My husband had called and pre set this up for us. After my pedicure appointment they said my husband never did book a manicure too. I know he did. There are people who love it there and will still go to them. Good for them. Hopefully, this helps anyone new looking for a place to go, pick some place else. Thank me later.

This review is specifically for Amanda, a very professional and wonderful massage therapist. My…read morewife and I booked 90 minute massages with her, and we were both extremely impressed and delighted with her. So good that we booked more massages afterwards. Amanda is very attentive to your requests regarding the type of massage you want, any specific requests and if you have any sensitive areas. She also plays very soothing music at a good volume (not too loud or quiet). The room itself is ok, although it is easy to hear the noise from outside. Whenever we are visiting the area, we will definitely be coming back.

Person on the phone sounded like a child and was fairly clueless. Not very accommodating and…read moredisorganized. Customer services is secondary.

This morning I went to Aurora Nails for a pedicure. It was…read moresuch an enjoyable experience. Trisha was so kind, timely and did my nails very professionally. The atmosphere was peaceful, clean and classy. This was my first time at Aurora Nails but it certainly will not be my last! Check them out. You will be glad you did!

I am in love with how my nails turned out. The shape is perfect, the French tips are clean and…read morecrisp, and the overall finish is flawless. You can really tell how much care and attention to detail goes into their work. On top of that, the owners are incredibly sweet and welcoming, which makes the whole experience even better. It's such a comfortable, friendly environment and you feel truly taken care of from start to finish. I will definitely be coming back and recommending Aurora Nails to everyone!

I booked a nail appointment here for me & my bridesmaids. There were 4 of us which they knew ahead…read moreof time, yet when we got there only one lady was available to do our nails. So, my maid of honor decided not to get a pedicure as there were only 3 chairs available and it would have taken so much longer to do hers afterwards. One nail tech alternated between me and my other two bridesmaids... it took SO long. The girl was nice enough, but the nail polish did not look good at the end. Plus, all she did was rub some stuff on my feet and paint my nails... no scrubbing or cuticle care whatsoever. Very sub par. When it was time to do our nails, another lady was available. So two of us were able to get our nails done at a time while the other two waited. It took SO long to get through three of us that one of my bridesmaids decided not to get her nails done (at this point we had been at the place for THREE hours & had to get to dinner reservations soon). It took my maid of honor an hour and a half to get her full set done as the person doing her nails (the OWNER) kept getting up to talk to other workers, use the bathroom, answer her phone, etc. I made it clear to the lady that we needed to go ASAP & that she needed to hurry up. She promised they'd be done in 10 minutes and half an hour later she still hadn't finished (but had time to get up and go over to the computer to google what the male version of a cougar is called... really?!). This experience was a disaster from beginning to end. It shouldn't take 3 and half hours to get a mani & pedi. Totally disappointing. They knew we were a wedding party yet apparently didn't give a crap that their terrible service meant one bridesmaid couldn't get her nails done & that the maid of honor couldn't get her toes done. And worst of all... my wedding was 2 days later & my UV gel polish (which isn't supposed to chip for up to 2 weeks) had already started peeling off my nails. I will NEVER give this place my hard earned money again. It's a wonder anyone goes in there. UGH.

I know this place had some terrible reviews and I have to say most of it was dead on. I went in…read moreanyway, my bad. Dirty foot baths and personnel in the salon airing there dirty laundry and fighting in front of customers. Water was scalding in the foot bath then freezing. Then I sat for 30 mins waiting while the girl walked around and ignored me. I don't recommend this place. But I gave it two stars because the girl who did the pedi was eventually nice and didn't do a terrible job.

I spend the summers here and usually end up having my acrylic nails removed while here because I've…read morenever found anyone who could do a great job. This year is different. Selene, the new owner, did a fill with gel polish and did a great job. Will definitely be back. So happy I gave this new owner a chance on fixing my nails.

I was a walk in after fishing for sockeye on the Kenai. I had existing gel on my toes. I wanted a…read moredeluxe pedicure with white French tip gel. Ethan did an amazing and thorough job. The shop was neat and clean. He sanded off the old gel - gave a great pedicure - and I'm very pleased with the product. It could have been faster but the finished result was great.