They don't even deserve for any start. They have treat me like rubbish.
I've ordered my pedicure chair in their website the 23 of May it said "delivery 24 of May", which made me assumed that it will be next day delivery,also I need the new pedicure chair on the 31st of May. so I did a purchase without any hesitation. After the order, I had been waiting for a email that can confirm my order. I was worried, wonder "if they don't confirm my order now, how can that will delivered tomorrow?". Day later which is 24th of May, I had recieved an email which confirmed my order. I called to the company and ask, and they say to me: its from Spain not from UK, so it cannot be mext day delivery, I told them" so why on the website it said delivery date is 24th of May?, is it not a trick?.
They said it will be on the 31st of May.
So I had to rebook my all clients from 31st to 2rd and 3rd. I been waiting and waiting, keep checking up my email, the tracking page.... the parcel still in Spain, On the 27th of May I had tried to call them many times, emails them many time, there were no reply.
I got back to them on 30th of May very early in the morning, they aswer my phone and just simple word " I will email back to you to let you know what happening" without even a sorry word.
I keep calling, emailing, no answer. I was so angry, and I said I wanna cancel my order if there is no one answer my case, no one let me know whats going on with my order. They reply to me: if I cancel I will have to pay all the cost for transport back, also the cost of transport last few days. What a joke. I tried to call, email them again and again, no one answer.
So I have to cancel all my appointments, some of my clients gave up on me from that. I gave them option: full refund plus recover the cost of all of my cancelation, but there only word they say to me: you have to option: full refund or keep waiting for the parcel. That means they ignore all my words, I am just like rubbish to them
Even now, they still don't even answer me, they still hidden themselves.
For this kind of company, they should be shuted down. I cannot believe how this company still alive and treat customer this way.
I feel so disgusting about what they did to me. Any one who is looking for something from this company, please listen to all bad review, they are so reall, so please get far away from this company read more