After an issue with an on-line order, the manager went out of his way to make sure we were taken…read morecare of. Great customer service.

I'm visiting the Boise Meridian area from out of state. I was blown away by all the fabric,…read moreprojects on display, scrapbooking area & all the other hobby items. The ladies were very helpful & friendly. I wish I could have bought more items, but my suitcase is pretty packed now with the items I bought. I will definitely be back.

i enjoy shopping at the fabric forever. the salespeople are very friendly and very helpful. I…read morewould like to know about any up coming classes. Loretta

The staff helped me find fabric and answered my questions. I love that is so close. Cread more

JK Quilts is a beautiful store. The variety of the quilts displayed are a wide range of colors &…read morestyles. The employees have all been knowledgeable and have helped w/my questions. I have also taken classes that have been very beneficial in helping me learn a new technique or skills. Appreciate that so much.

Great shop for finishing your quilt project. They sell long arm machines and long arm services,…read morealong with quilting kits and batting and backing for your projects. I am planning on having them long arm quilt my next project (that is about 90% done) and couldn't be more thrilled.

From the owner: We love to quilt! We are the Innova Longarm dealer. If you have any interest in owning a machine,…read moremake sure to come in and see the best. Free 3 or 4 day Longarm training with purchase. Specializing in edge to edge Longarm quilting, we offer a quick turnaround at affordable prices. We have the best selection of Wide Back fabric in Salt Lake. We also offer amazing yarn for any fiber craft. If you love knitting or crochet, we have yarn you will love. Come see us!

They always have a sizable selection but it seems like as the customer, you end up having to go…read morethrough the boxes. The bad parts, lack of employees. Stock is mostly in boxes or very disheveled on the shelves. Good: their employees, not sure why they stay but they have always been very nice and helpful. Prices, always a sale going on with something I need. Fairly good selection. All in all if you want neat and tidy, this isn't the place to shop, if you want an adventure, every trip to JoAnn's is an adventure.

Ordered vinyl online. Drove an hour from home to pick it up, waited in 2 lines for an item I had…read morealready paid for to be told we don't have any. Sorry. I said it shows being processed here. Manager Gina told me we have 3 hours. I said so you will have it in 3 hours? And she then said we have 3 days! I said but you won't have it in 3 days either will you? She then deleted my order and said no and turned around to leave. No offer to call when it came in, check with 3 other locations of JoAnns nearby. Good thing they have little competition because they have no customer service. I won't ever go in there again. Thanks Gina.

I stopped by Quilt Crossing today with a Bernina that had completely locked up in the middle of a…read moreproject. Nadia was incredibly kind, patient, and knowledgeable. She quickly found the culprit--a hidden thread jam--reset the hook, explained exactly what had happened, and showed me how to recognize the issue in the future. What impressed me most wasn't just that she fixed the problem, but that she took the time to teach me. She never made me feel rushed or inexperienced, and even pointed me toward Bernina tutorials so I could continue learning on my own. As someone trying to finish a special project, her help turned a very stressful afternoon into a huge relief. Quilt shops are special because of people like Nadia--generous with their knowledge, encouraging to fellow makers, and genuinely invested in helping others succeed. Thank you, Nadia, for rescuing both my machine and my project. Your kindness and expertise were deeply appreciated.

I looked the store up online. The site said it was open. I drove across town. The door was…read morelocked. I tried it several times. I drove back across town and called them when I got home. The lady I talked to said they were open and I should have pulled harder on the door. I remember having that issue before and when I finally did make it into the store, they were not very helpful. I felt like I was imposing on them by being in their store, and I didn't go back. That's been so long ago that I forgot. I'll have to be pretty desperate before I try them again.

I visited this cute little shop this summer. They had wonderful material and the staff was very…read morewelcoming. I saw a bolt that had just come in and they quickly added it to the inventory so that I could take some home with me (I was out of town) When I need more material they were very helpful on the phone and prompt in shipping. They sent the items beautifully wrapped. I go to Idaho a couple of times a year and I will definitely make them a stop every time. Their customer service rocks!

I brought in a beautiful quilt top that I worked very hard on and what I got back, after a 2 month…read morewait, was a hot mess. Either the quilt was not squared up when loaded on longarm or they loaded it up, turned the longarm on and walked away. The quilt top is skewed like "/" in relation to the batting/backing. The quilt top was a good 3-4" off square leaving a huge puddle of excess fabric on one side. The longarm had simply rolled right over and quilted the puddle into place, completely destroying part of a star point pattern of the quilt itself because they were not paying attention. I spent a month unpicking the stitches and now its free from the batting/backing, it lies smooth and flat. I chose an oak leaf quilting pattern, they quilted it with a feather/scroll pattern. I specifically asked for low loft batting, I never use regular batting, it makes quilts too heavy, and I was very, very clear about using low loft. But they used the medium/heavy batting so when I picked the quilt up, it weighed a ton. Not conscientious at all. I was shocked when I picked the quilt up, but never thought the mistakes were as bad as they were. I honestly thought it would be a small repair job that although inconvenient, I would be able to fix it. However, when I got it home and started looking closely at the mistakes, I knew it was a major screw up. Just one of the mistakes, I found a good 3+" of puddled fabric folded over on itself...I became furious. What a sloppy job. Another thing that has frustrated me no end, is after sitting in their shop for 2 months, the quilt is filthy. It smells dirty. Shifting the quilt to work on a new section unleashed clouds of dust that caused me to coughed and hack and sneeze the entire time working to undo their mess. How do I know its the quilt? Because I only coughed and sneezed while I was working on it. I was fine when I was out of my sewing room and the minute I picked the quilt up, I started in again. Clearly this shop takes no pride in their work and does not respect their customers. If you have put money, energy, time and creativity into your creation, do not leave it with these people. I've gone back and forth with going in showing them their mistakes but honestly, if they cared about the quality of their work, they would never have let this quilt go out of their shop in this condition. And they're not the friendliest there anyway. I'll let them have this one, but that was the last money I'll ever spend in their shop. Quilting is an expensive hobby. They lost a good paying customer. It is beyond me as to how they let this quilt walk out of their shop In this shoddy manner with their name on the job.

Thus was a great place for wood crafts. They were so great to work with, Their products were very…read morereasonable, I wish they were still in business. Miss them so much,

The gals running this boutique deserve 10 stars! We had to cancel our daughters 10th birthday plans…read morelast minute due to a family member getting admitted into the hospital. I called literally the day before and they helped throw together a fabulous surprise party for her! It was also during an open house where they had lots of customers doing make and take projects and shopping. So to go that extra mile for us meant so much. The ladies were all so kind and helpful made us feel right at home. The patience with the kids was also wonderful! Kim was fantastic :) We had kids of all ages and the options were perfect for each age group. The party cost also include cupcakes, drinks and pizzas. I would absolutely recommend this place for a girls night out or birthday party! Lastly everything was so clean and fun :) I can't wait to go back :)