We was a party of three people and one child one person has hearing problems and another has autism, when the waitress came to take the order she was abrupt at the table, when asked if she could wait one minute she responded " god why so rude" to then our response was that one of our party couldn't hear the waitress, to which a response was " don't have to be so rude".
I then asked for the manager to come over as its not what is expected when you go into somewhere for food, to which was met again with abruptness, to which we was trying to explain what had jjsy happened and to resolve the matter, to be told " you might aswell just leave"
During this we was trying to apologise to defuse the situation due to having a child present and a young adult with autism.
So we agreed, to leave
as walking out the manager incharge came behind with raised voice, whilst I was leaving the venue with a child Infront of me shouting " just get out" infront of other customers , hardly the correct manner to display for someone in the customer serviced based business.
To have someone show that level of aggression is close is a clear violation of personal space and unprofessionalisim
" what you going to do" was the words that he used, his aggressive behaviour was wrong and infront of a child.
AT ONE POINT IN TIME THIS WAS A GREAT PLACE TO HAVE FOOD IN A SOCIAL SETTING NOT ANYMORE.
AFTER READING OTHER REVIEWS ITS CLEAR THAT THIS WAS NOT A ONE OFF.
RUDE ABRUPT IGNORANT STAFF. read more