A huge shout-out to Mr. Ethan and Ms. Emily, the manager at Shake Shack in Grand Prairie, Texas! I…read morestopped in hoping to place an online order using my coupons, but the process was confusing and I was having trouble completing it. Ethan immediately stepped in with patience and a genuinely helpful attitude. When the order became more complicated, he called on Ms. Emily for her expertise. Together, they took the time to make sure everything was entered correctly and that I received all of my coupons: a free birthday shake, a free ShackBurger, and fries for only $5! Their kindness, teamwork, and professionalism truly made a difference. They both had warm, welcoming smiles and made me feel valued as a customer rather than rushed or inconvenienced. This is exactly what exceptional customer service looks like...going above and beyond to help someone, even when the process is not simple. Thank you, Ethan and Emily, for turning a frustrating situation into such a positive experience. Shake Shack is lucky to have you both, and I will definitely be back to dine with you again! God bless! Oh, my food was delicious...as always! The mango shake with boba was yummy to my tummy too!! Hahaha

I just recently tried Shake Shack in Grand Prairie and the burger and chocolate shake were…read moredelicious. Its hard to go wrong there! The price was a little high, which is what has been keeping me from trying Shake Shack out earlier. I went through the drive thru so I cant speak for the dining area, but the drive thru was quick and had two lanes. Good amount of parking at a busy intersection though! You should probably try this place at least once!

Holy moly I never knew that kimchi dusted fries were an option!! I took my daughter to try Korean…read morecorn dogs and it was amazing! The gentleman at the counter was very helpful and the food was delicious! Definitely worth the trip and we will be going back!

This is a food stand, I feel more comfortable describing it that way. It is a part of a small food…read morecourt, one that has plenty of seating. It was my first time to visit and I still had things to do, so I kept it simple and went with the American. What attracted me to that choice was the comparison to the Fair corn dog. NOW, if you know the Texas State Fair, you know how amazing those dogs are. This missed the mark. It tasted nothing like the State Fair, but that doesn't mean it wasn't good. When I visit the area again, I look forward to paying them another visit; there are more dogs I'd like to try. Great customer service and the dining area was clean.

Nostalgic drive-in burger joint. Eat inside or pull up and they come out and take your order. Great…read moreburgers, hotdogs, fries, and onion rings.

Date of Visit: Thursday, January 23, 2025…read more The restaurant opened at 11am, and I arrived about 11:10am. I ordered a hamburger, chili dog, onion rings and a root beer float. I give the onion rings 1 star because they were awful. I believe the onion rings were left over from the night before. They were hard...and tasted like grease/oil. The root beer float was not good either...the "soda" didn't even taste like root beer and the vanilla ice cream was bland. It definitely wasn't Blue Bell Homemade Vanilla Ice Cream. The hamburger was delicious, and the chili dog was good. I may return and order the onion rings later in the day...hopefully they'll be fresh.

Customer service is always wonderful & the timing is never too long. The chicken chipotle sub is my…read morefavorite.

I am gluten-free and come here pretty often for the udi's gf bread And cookies. The workers are…read morealways super nice despite how busy it always seems to be! There is one specific worker (whose name I couldn't get, so sorry!) who does my sandwich himself to make sure there's no contamination! It's

I stop here at least twice a month and pick up the Cobb salad with no avocado, double egg. Salad…read moreis pretty fresh and always filling! I top my salad usually with chicken as my protein and blue chicken dressing. Salad dressing is a little runny, but I have gotten use to it. The salad is a bargain! Service is quick and workers are nice. I recommend Salad to Go for a light and refreshing lunch or dinner!

Honestly for the money, you really do get a good salad, especially with the way inflation is these…read moredays. I ordered the cobb salad with ranch dressing and the greens were very fresh and crunchy for $6 something. That's cheaper than a Chik-Fil-A salad I wanna say. So yeah for the money, you can't beat this place for a decent salad.

Burgers were really good, I mean hard to go wrong there. It is a little pricey but the staff…read moretaking our order was great! Sales person for sure and she was super sweet and personable, making conversation and making us laugh. There is outside seating and plenty of parking. Clean dining area. 2 entry/exit doors.

Great Burger and Fries are Fabulous - huge portions Small…read moreseating area - I guess they cater to the Take Out customers rather than dining area. A bit more expensive than I expected. But Burgers & Fries were Great !!!

very nice and good customer service gave us free water it's a really nice place to just come and…read morehang out and they have nice arcades and lots of cool stuff to buy here and they have lots of things you should try out

Review #8 out of 26 lets go!!…read more I went to this specific location for their lunch special. I had zero degree back prior to covid but that was before they started offering 'real food'. I was excited to come back and try them out. I went and asked the cashier what was the lunch special, she said I could choose any of their combos for $10! I was excited to see they had birria tacos and decided to get that for my lunch special. It came with two sides and a drink, for the drink she said I could get any of their teas, so I got their ubbe horchata. On my side I went with french fries with the regular seasoning and since I was already there, I decided to order a side of kimchi fries. Honestly, i am glad I ordered those Korean fries because they ended up being my favorite thing from this visit. The birria tacos were so sad; the tortilla was semi-warm, the meat could have used more flavor, and they just added a bunch of cilantro and green onions. It came with a side of consume and that was all water! It was so sad because usually the consume is made from the meat when its cooking and used as a dipping sauce. I swear I only got like 10 french fries in my order,r and after I got my order, I realized she never asked me what my second side was, and I put two and two together and figured they were counting the consume of the tacos as a side. WHAT A RIP-OFF! The real star of the show was the side of Korean fries I got. They were $8, but you get a lot of fries with that. It came with a fried egg on top, it had kimchi, it was topped with yum yum sauce or some kind of spicy mayonnaise. It was tossed in some kind of seasoning and I loved all of it. As I said, this was the real star of the show when I ordered because the birria tacos were a joke. , For my drink, I had the Ube Horchata, and it was good, nothing amazing, just good. The restaurant was pretty much empty when I went, and it was clean, with plenty of space to sit down and enjoy your 10 fries from your box combo. Overall, I would say, buyer beware, because they sure like to skimp on that lunch special. I won't be going out of my way to come to this location or any other zero degree because is not worth it.

Delicious burgers and perfect seasoned fries. Impressed with how good it was. The outside building…read moreappearance does not do the food any justice.

I really wanted to love this place, especially with all the hype and recommendations I had heard…read morebeforehand. The food was definitely good, and the burgers were flavorful and made with quality ingredients. They also have a nice variety of burger options and plenty of great sides to choose from. That being said, I left feeling a little underwhelmed. The burger was solid, but it wasn't anything that made me think, "I have to come back." Maybe my expectations were set too high, but I was expecting something more memorable. The biggest downside is the price. My meal--a burger, curly fries, and a drink--came out to $21. That's wildly too high. For a fast-casual burger restaurant, that's hard for me to justify. While the food was good, I didn't feel like it was good enough to warrant that price tag. Overall, it's a decent spot with quality food, but the value just isn't there for me. I'd probably come back if someone else was paying, but with so many great burger places offering similar quality for less, this wouldn't be my first choice.