When you go there and inform the nurses there that you have a sinus infection and need antibiotics,…read moreand you know you need this treatment, they say it's viral and send you on your way. I took my son there with upper respiratory ailments and was told it was viral. I spent the next night listening to him force himself to breathe. I took him to the hospital and he had walking pneumonia. They do not listen to the patient at all. It's viral. That's all they say. Bunch of self righteous people who believe they know a patients body better than the patient does. They will never see me again.

I got sick on Sunday before Christmas and tried doctoring on myself. By Tuesday I felt like I…read moreneeded to see a doctor. I called my PCP and the office was closed for the the holiday. I remembered a coworker telling me about MinuteClinics and I found this one which is 5 min from my house. I just walked in and checked in. I waited about 20-25 min and was seen. I must say I was impressed by the room and the doctor was very professional and attentive. I felt like I had really gone to my doctors office instead of a drug store, which had me a little nervous. I would highly recommend and will definitely be using this facility again if need be.

Very frustrating experience. I did not have my physical insurance card on me, but they were still…read moreable to verify and look up my insurance information. Even after verifying it, I was told I would still have to be put in as self pay because they needed to physically scan the card. That policy honestly makes no sense to me. Not everyone carries their physical insurance card at all times, especially when going to urgent care unexpectedly. The whole situation could have been handled much more professionally and with better communication.

This is the second time I've used this Urgent Care; both times I was treated very well and the…read moreproblem taken care of. The second time the staff apologized several times for the wait for service, but it wasn't very long at all, especially when compared to going to a Hospital Emergency Department.

I was taken to Akron City from Barberton, directly to the catheter lab on Saturday night after a…read moreheart attack. The procedure was fast and efficient and used a newer procedure that was much easier on the patient. Dr Rea was very polite and professional. Even though it was after midnight when finished, they even lingered to swap war stories with me. My nurses afterwards were exceptional--Jordan and Cinda. All of the others, from the specialists to the food servers were also very friendly and professional. Although the food was ok, they could give you bigger portions though. My room was modern and clean. So, thanks for saving my life and being polite and professional at the same time. I base my rating after a similar stay at the vaunted George Washington University Hospital in DC over ten years ago. They sucked. Very badly. It's good to be back home. I almost enjoyed myself.

The staff was okay. Most were at least baseline polite. Not sure I would say everyone was…read morecompetent, especially the young man who tried to insert the IV line TWICE and had to have someone else come in and do it. The entire ER experience leaves a LOT to be desired. Despite not being particularly busy, we were never made comfortable. We basically moved from waiting room to waiting room with a couple testing rooms in between. Never a bed. Never a modicum of privacy. Just a bunch of sick people of various degrees sharing a big room, and each others' embarrassing moments. I did not appreciate being privy to someone else's vomit fits from ten feet away--and it happened more than once. My wife, struggling to deal with a painful kidney stone, was never once given the opportunity to lay down or be comfortable. They stuck her in a wheelchair for over five hours, listening to people throwing up and seeing their open wounds ooze, before we were finally discharged. She was not able to rest for even one moment between the pain, pus, and puking. On the way out, it took nearly an hour to discharge. They put us in a cubicle with one chair--there were two of us. I stood up for 45 minutes and not one person offered me a seat. I will change insurances before I ever have to come back here. Shame on Summa. For a "teaching hospital," the only lesson we learned is to avoid at all costs.

Visited Tuesday for tooth infection that spread into my neck. BP was 183/108 intake retook bp. It…read morewas 178/102 this is a level 3 hypertensive crisis. The first number is level 4. One nurse asked 3 or 4 and the nurse responded "3 they're just gonna give her antibiotics and send her home" Returned Thursday night still nauseous, shortness of breath 159/89 bp intake nurse was rude and spoke to me in a manner prison guards speak to inmates. Told me to go to the 3rd room on the right. I turned a shouted, "someone is in here ma'am " She snapped "then go to 4" It's filthy as pictures show. I stood and waited for staff. Was moved to another chair. My name was called. I stood and opened curtain, same nurse (not the person who shouted my name) snaps " stay in your seated until you are seen. " I responded "my name was called" The Er nurse who took my vitals was sweet, gentle, and seemed caring. The EKG Tech was professional. The xray tech was nice, professional. I was the sent to "internal waiting room" There were two other heart patients waiting. There are open seats. No TV or bathroom in this area. It was dirty, cold and uncomfortable. 3 hours later, the same rude nurse is roughly jerking one of the patients whom was disoriented by his hoodie balled up in her fist. I was infuriated and disgusted. I left immediately. This placehas NO BUISNESS FUNCTIONING. You deserve better, your family deserves better, Akron deserves better. Summa should be ashamed.

My mom who is in a nursing home was sent there by the nursing home because of confusion. They sent…read moreher back that night. No one ever contacted us. The next day the nurse practitioner of the nursing home called me after going over her results and told me that she found a tumor and was surprised the hospital never called. I called the hospital to talk to the Dr. who examined her and was told that since she wasnt admitted they dont know who it was!! She told me that none of the doctors who were there are there now and that I would not be able to talk to anyone. If it wasnt for the nursing home, we would have never known!!!!!

If you enjoy having your medical practitioners ignore what you are telling them about your specific…read moreailments and insult your intelligence, then this is the place for you. They keep treating you with the same types of drugs that only end in repeated failed results and are arrogantly unwilling to consider different possibilities

From the owner: TJ Schmeiser, DO…read more Family Medicine and General Practice Formerly with Tallmadge Primary Care New Patients Welcome

Sunday morning visit for help with Gout flare. Front desk…read moreBarbie was nice and very helpful. Nurse Practitioner Joe was excellent and got me the help I needed. Great visit

I came to this location seeking care and was turned away. I am a veteran and it claims to honor the…read more" Mission Act" for Veterans. They need to remove the claim off the web if this is not so! I was embarrassed and disgusted with the treatment! We are veterans NOT A CHARITY CASE...SHAME!!!