I gave a 4-star review because the experience was decent, but not exceptional. On a Saturday…read moremidday, there was no line, so I got in quickly for an oil change. The team was friendly and explained everything well, including their recommendations for additional work. However, there were a few issues. They said they would add air to my tires since the tire pressure light was on, but it never happened. I felt like I had to watch closely to ensure things were done correctly. Since I was in a hurry, I didn't mention the air pressure again and ended up going to Discount Tire later to fix it. Another issue was with my information in their system. I'd never been there before, but somehow, they already had a profile for me with incorrect details. The name on my receipt was a mix of my last name and someone else's, and the email address on file wasn't mine at all, but they had my correct home address. I Thankfully, I asked for a printed receipt, or I wouldn't have caught this. My suggestion for the customer/shop is to double-check customer information in their system and verify it with the client to avoid confusion and ensure receipts go to the correct email address

Immediately tried to upsell me wipers without even looking at mine which are 2 months old. I have…read morehad several bad experiences here each time hoping the next would be better but unfortunately not. The tech Gian was quite rude when all I asked him was to let me know if it would be to difficult before he started because the last time I was there it took over an hour and the guys seemed like they had no idea what they were doing. You are better off going to another location. Please avoid this one. Definitely not worth the risk when you can find better service down the street.

Came by last minute for a state car inspection. The whole process took less than fifteen minutes…read more(no wait). They were professional, quick, and made the entire process incredibly easy for me. Would definitely go again for my state car inspection and will consider them for oil changes in the future.

They deleted my review so here it is again. I filed a claim in Nov and they continued to drag their…read morefeet on it. Terrible company, over priced, poor quality technicians.

We have had a claim opened over a year. Manager Elijah…read moreknows me quite well. Claim CS1293167 After reading ALOT of reviews it seems Vavoline has had this issue more than a handful of times.

Guys we're pretty quick! Checked all points in the engine and saw how dirty the filter was plus…read moresuggested I clean the radiator out since Good Ole Pedro was too cheap to do it! My brother always told me STOP going to Walmart! Now I See why! Love their service!

I did a inspection on my vehicle, toke 20 to 30 minutes , the dude in front fest was cool &…read more professional

Had oil change. I have used this location many times. These…read moreguys are great. Knowledgeable, very mannerly and fast. I highly recommend this location.

I felt so welcomed here and honestly it was the best time i've had at an auto repair shop! I could…read moretell that Mohammad, Charles, and the staff were doing their best to provide excellent service and I felt it. I definitely recommend going here especially as someone who isn't too in tune with my car thank you for the great conversation Charles!

I use to fix my car and truck.Check engine light came on in my Red Volvo c30.Checked review and…read moremade appointment.The best choice I made all year and more.Office and shop clean.All employees nice and knowledgeable.They fixed my Volvo.Great drive home Smiling all the way.I'm still smiling three days later.Great,Service,Great Value,Best Team.Thank you Mohammed,Charles and Shawqi.The only shop for me and everyone.

First off, Gabby was wonderful! Great customer service and helped fix my issue today. I came to get…read morean oil change last Friday but I don't recall the names of the gentlemen that performed my oil change. I noticed my check engine light came on the next day. I went back today and Gabby checked everything; thankfully my air filter just needed to be screwed back in properly.

I've been a loyal Take 5 Oil Change customer for years, so this experience was extremely…read moredisappointing. I brought my Kia Carnival in for a routine oil change -- the same vehicle that had a Take 5 "next oil change" sticker on the windshield due this month. Despite being a repeat customer, the store manager refused to service my vehicle and claimed it was due to a "corporate policy." That explanation turned out to be completely false. I contacted Take 5 corporate directly, and they confirmed there is no policy preventing them from servicing my vehicle. In other words, the explanation given at the store simply wasn't true. What makes it even more frustrating is that the location had zero customers at the time. Instead of providing service, employees were standing around while making up policies that corporate says do not exist. After years of choosing Take 5 for oil changes, this was incredibly frustrating and disappointing. If a location doesn't want to service a vehicle, they should be honest about it instead of blaming a nonexistent corporate policy.

Went here this morning to get an oil leak checked. Found out the last place I took my car to get…read morethe oil changed broke my drain plug. They change the oil and fix the drain plug for $93 and I was out in an hour. Love it.

Great local shop. The owner takes his customers concern to heart. Very responsive and honest. I was…read morereferred to this shop and as long as I'm in San Antonio, he will be my go to with all my car troubles.

My wife took in her 2024 Chevy Traverse and they didn't have the necessary filter again (3rd time)…read more She was told by a young associate to go purchase one nearby and they would install it but he couldn't /wouldn't adjust the price of the full synthetic oil change (over $100). I went in the next day and spoke to Richard the manager. He took the time to hear me out and discounted the oil filter I brought in. This visit is 4 stars because it took 2 visits to get it done. There are no shortage of oil change options in the medical center area, which can be tempting when issues like this come up. Valvoline Babcock will still be my go to for oil changes knowing that Richard is reasonable and has always corrected any issues.

My fav Valv crew, my boy Jon always taking care of business and they are chill and friendly.read more

The brake lights came on our 2013 Ford C-Max last Friday afternoon. We called BYOP to see if they…read morecould help. Martin diagnosed the brake and suspension issues, the team repaired them and we were able to pick up our only car Monday at 3:00! Quick and nearby service!

They damaged my car and won't take responsibility or offer any solution. I only saw it a few days…read morelater and called right away, talked directly to the manager there and he said he would get back to me. Never happened. So I had to leave messages for them 2 times over a week. At first he completely denied that it could happen because they, "don't go into the back" unfortunately for me I brought my car in for a repair and had the parts in the back seat for them. The damage is on the interior back driver's side door. Clearly something got caught and ripped the vinyl while they were moving the parts. Never go here, they are expensive and won't take responsibility for damage they cause.