Overall, it was a "known quality" good experience, A-OKAY, and I'd endorse them and come back…read moreagain. There are some pros and cons that can be debated.
This is what they call a "Drive Through" service, so you come, and there's 3 service station lanes, you pick one and it takes 15 minutes for an oil change. So, you stay in your car and wait, you don't park and set an appointment or leave to do anything else. You sit and wait from waiting through process service and finish.
If you come when it's empty, it's fast and convenient. If you came and there's 3 cars ahead of you in a lane, you can assume each car represents 15 minutes and your own car takes 15 minutes, and that equates to a minimum of a 1 hour processing time from the start of your wait 'til the completion of your oil change. Maybe more as they offer other services and have to check you out with payment processing.
They do their multi-point car inspection for trivial things like windshield wiper blades inspection (with potential upselling replacement installation), Air Filters, Tires, etc. - - If you're good at declining/saying "no" and not being a fear factor impulse agreeing type, you're "safe" as they are not "high pressure" sales team that uses scare tactics and are just doing their job with safety inspections. It's a business model to upsell customers, no harm, no foul common with every garage/auto service.
So, their pricing is where it comes subjective. Their rate card in 2025, I believe is $57 for a regular oil/filter change, $80 for a hybrid synthetic oil/filter change, and $107 for a full synthetic oil/filter change.
You'll probably never pay rate card. They offer coupons online on their own site for discounts. They have FSI (Free Standing Insert) mailers they distribute coupons. You'll see $10 off, 20% off, and various discounts of you Google search for offers. They have/had a Groupon coupon for 40% off (although the Groupon offer doesn't include sales tax and a disposal fee, so you'll have an outstanding balance beyond what you paid for the Groupon as an FYI). The bottom line is you need to do your own research in your area for the best rates if you're just looking for the cheapest oil change. Generally, oil changes for standard oil is as low as $40 and synthetic oil can be $60 and up, but that might mean driving to Gardena or further. With that, Valvoline has a FMV (fair market value) rate based on convenience and expertise. They're not an indie garage; they're a known quality company.
The staff is excellent here. I called and a lady answering was so super friendly, helpful and nice.
The service crew were young and very professional and polite. I don't know about their experiences and skills, but it seems like a simple oil change these days where they don't even hoist your car up on a lift and drain the oil out, but seem to stick a vacuum tube from the top dipstick pipe and suck out the old oil and then use the same to refill the new oil. I'm not sure if that rids off of the sediment that settles at the bottom or not, but I imagine it's "good enough" as they also recommend oil changes every 3,000 miles and/or 3 months as a suggestion. I used to think (and still do) that with Synthetic Oil, you can easily go 7,000+ miles and maybe even 1 year without an oil change (check your dipstick to see if the golden oil is black and has any sediment as your own DIY judgement as possible determining evidence of necessity)
Sure, you could get a cheaper oil change (much as you could also pay more). The experience of the service would be harder to compare and beat 'tho as the staff here were nice. I have read peer Yelp reviews that range from * one star to * * * * * five stars, so there's no guarantee on what your experience will be, but like everything else, "do your homework" and read all of the reviews to determine if this could be the place for you. For my basic oil change it worked for me.
