Dee is the most precious soul around. Her and her entire staff are superb! Best bed side manners of…read moreany doctor in Longview! You will always be greeted with a smile and an eager to want to help you. Sky Durrett

I don't usually leave reviews, but after multiple unresolved issues, I feel it's important to share…read moremy experience. I recently moved to Texas after being with the same doctor in Florida for seven years. I had all of my medical records transferred, including my history with anxiety, panic disorder, depression, and severe sleep issues. Over the past year, I have gone through significant life events, including the loss of both parents and a divorce, making consistent and reliable care especially important. From the beginning, communication with this office has been difficult. I have called numerous times seeking assistance and often felt dismissed. When I asked if the doctor could return my call, I was told she "doesn't usually call patients back," which was discouraging given my situation. There have also been ongoing issues with my medications. Initially, I was only prescribed my antidepressant despite providing my full medical history. At one point, I lost my antidepressant and contacted the office to request a refill in order to avoid withdrawal symptoms. I was told by staff that Lexapro is a controlled substance and could not be refilled, which is untrue. Overall, the level of support and clarity provided has been inconsistent. I understand that policies and regulations exist, and I am willing to follow appropriate steps. However, the lack of communication and professionalism has made it difficult to receive proper care. I will be seeking care elsewhere. I hope this feedback encourages improvements in communication, staff training, and patient support--especially for those managing serious mental health conditions.

The only reason I am giving this four stars is because Kim, I'm guessing Kim is the big boss over…read moremany locations, Kim is absolutely incredible. I had a problem with a test taken there.. the test administrator decided to follow her own opinions instead of following the actual rules of what the test states. Cassy and I went back-and-forth for a while and she said some rude things and I really do not appreciate and clearly stated that her license and opinion matter more than what the test said or what the test instructions say. Which I do understand and I commend her for trying to follow the roles best that she can, but I don't think that should give you the right to decide when something is positive or negative when the manufacturers of the test clearly say that a faint line is negative. All of that aside I was very very easily able to get in contact with higher management very quickly, which was very surprising. Kim, the woman who was finally able to resolve the issue was absolutely fantastic., she did not feed around the bush. She apologized, admitted the mistake and got the issue resolved. When I came back up here to get the form showing that my test was negative there was a little bit more confusion and I was working with Serena this time, she was also extremely polite and courteous was not snappy or had any sort of attitude, and she helped me resolve the issue in a timely manner which I really appreciated it. I would definitely recommend People to visit this location. If they are needing to take a test, I would just ask for it to not be administered by Cassidy.

The absolute best there is! On a holiday they were there when I need urgent care. Short wait…read moretime. Nancy was the perfect provider and took good care of me and my ear and sinus infection. She was an intense listener and well focused on her patient. My regular provider has failed consistently for the last two years. Nancy and HCE absolutely saved the day (and me). Have always been there for me and I am so grateful. The staff was pleasant and efficient. They ended my suffering.

I visited Christus Urgent Care and was very pleased. The front staff was very helpful in filling…read moreout the paperwork. My visit from walk in to walk out was about 45 minutes. Much less than other doctors offices I have been to. The medical staff was very professional and knowledgeable. I highly recommend this facility.

You may not feel all that grateful to receive a negative review, but it's really an opportunity to…read moreimprove the service your urgent care center provides.think of it this way.if you don't know anything is wrong, you can't fix.

I am disgusted with them.. They ordered $150 worth of pizzas and then didn't tip.. They're trying…read moreto say your tip was built into the amount.. we don't do that.. They didn't have the balls to say they didn't w ant it tip..

I hate even stepping foot in this place. Employees are always rude and uninformative. I started…read morejust giving myself my shots so I could avoid this place. Had to get blood work done yesterday.. I walked in and wasn't even acknowledged for a while. When I was finally acknowledged, the employee didn't even look away from her computer and said "hi." No how are you or what can I help you with. Horrible customer service

This past Friday March 27th I had surgery at LRMC. I highly recommend this hospital to anyone…read moreneeding care. Even though I live in Texarkana, I felt Longview Regional would give me the best care and boy did they ever! From the super sweet and friendly receptionist at the same day surgery desk, to the nurse who called me back to do my vitals named Sherry, then I had nurses prep me, talk to me and explained everything every step of the way. Once I was in recovery I couldn't really see the nurse taking care of me but her name was Heather. She was so so sweet! She took excellent care of me. Then for my post surgery I met Traci and Amanda. These two ladies were everything to me! They made me feel comfortable, helped me when I had to use the bathroom, gave me something to drink and even wheeled me out to my husband and helped me get in the car. I really hope this reaches them and their supervisor. These ladies were the absolute best! I can't forget the doctor that made all of this happen Dr. Newlin. Christus St Michael in Texarkana misdiagnosed me TWICE it took Dr. Newlin one time to see me, perform a biopsy and then surgery. He is a gem! Again thank you Longview Regional Medical Center for everything!

The hospital workers are great but the housekeeping is pathetic. I have been there 3 days a week…read morefor the last three years and the windows have gotten so bad you can barely see out of them and the bathrooms are dirty and the floors are dirty in the 707 building. It really doesnt look like a hospital. It is apparent that the night crews are watching TV and not cleaning. This place is not a healthy environment, for sure not the 707 building

My mom was admitted with a heart condition, she was there for 6 days and was seen twice by Dana…read moreMaxey PA during her 6 day visit, my mom was sick and in critical condition but Dana didn`t get along with my mom and even texted the MD in charge Jeff Kemp MD, that the family didn`t like her and that the feeling was mutual...WE HAVE THOSE NOTES! from a physicians assistant stating she didn`t like my mom , THATS NOT YOUR JOB DANA! You're under an oath to provide care. Needless to say my mom was discharged with pneumonia and had to be wheeled out of the hospital, later that same day my mom coded and had to be resuscitated in the ambulance...she died 4 days later. Please please please don`t take any one to this hospital, it needs to be shut down and hopefully two people will be losing their license to practice. My rating is TOTAL FAILURE

I had to go to the emergency room on Saturday, October 11, 2025 and the treatment and care that I…read morereceived while there was top notch. My RN nurse Amy was professional but personable. She was also very nurturing and compassionate and she cared for me as if i were her only patient. But....the doctor who treated me went above and beyond in my opinion and he made me feel like a person and not just a patient. His name is Dr. Freimer and with the exception of a couple of other doctor's ive seen there, he is the ABSOLUTE BEST!!!! He was so attentive and compassionate. He took the time to actually listen to me and then did what he felt was best for my care while accepting my input. He was thorough and extremely kind and I am so thankful that he was the doctor who was there that day. He restored my faith in believing that great doctor's who actually listen AND give the appropriate individual care still exist. So THANK YOU DR. FREIMER for being exactly who you are! I pray that God blesses you tenfold for using your gift for the betterment of mankind.

I have used several OBGYNs in Longview and Dallas and Dr. James Dozier at Christus is hands down…read morethe best doctor I have EVER been to. He is genuine, he listens, he is calm, patient, and kind. On top of that he is extremely intelligent. He knows what he is doing and made me feel secure when delivering my child. The city of Longview is blessed to have him. I can't say enough good things about him. I truly wish all doctors were like Dr. Dozier.

I was brought in by ambulance for TIA symptoms and extremely high blood pressure. I did not have my…read morewallet with me due to the circumstances. I tried to tell the nurse when I was more alert that I told her the wrong insurance. She did nothing with the information. Not one person did a neuro check or even listened to my chest with a stethoscope. I was kept there around 6 hours. No cat scan and had no interest in what I told them. I was given multiple doses of bp med IV. On the last one my bp dropped from 224 to 165 systolic. I began having chest pain , sob and nausea due to the rapid drop. The nurse tossed me vomit bucket and said "well you are on a cardiac monitor so..." The other nurse drew more blood from my IV with no gloves on and no sanitizer. I've been an RN for 22 years. This is the most appalling place I have ever seen.

I was in for an aortography with runoff procedure. I will say it went extremely well. Arrived at…read more5:30am and was taken back to prep just after 6:00am. Was scheduled for 7:30 and was on the table by 7:10am. Procedure only took around 45 minutes. I was discharged at 11:30am. I sincerely want to compliment Taylor, the nurse who cared for me the pre-op and post-op time. She was very attentive and thorough. On top of that she was very sweet. She is a great asset to your hospital.

I am writing this review to shine a light on the amazing staff members at Hospitality ER…read more Regardless of the circumstances of my visit, the kindness I experienced here was nothing short of exceptional. I want to thank , Kerrigan, Jennifer, Austin, Manny, Abigail, Krystal, Hanna, and Stephanie. They were welcoming, and provided me with the absolute best customer care. They made me feel seen and supported during my time there. While every medical visit has its complexities, these people are the reason I felt cared for. Thank you for your kindness.. I may have missed a name or two, and if I did, I am so sorry . please know that the kindness from the whole team did not go unnoticed and I'm so thankful.

Dismiss the 1 star reviews of people who haven't even been in the facility but rate based on…read morehearing something. Avoid meandering stream of conscience drivel without a point. My wife had a stay here and I was there with my son today. It was the same high level of service with added amenities. Jennifer processed us in and it was quick and easy. Adysson got us back quickly. Jeremy was knowledgeable and answered all concerns. Madison shared a personal story that was very helpful. Rachel took us through discharge, so of course we were happiest to see her. :-) Having been to many local facilities both civilian and VA, this place is the best in my opinion.