These guys have been extremely nice. It's nice to have a place to sit. They have a cozy waiting…read moreroom. With a flat screen tv to watch tv on while you wait. Or listen to the music in the background doze off or read. They have free WiFi and they are very speedy and efficient. they didn't have a problem with tackling one of our biggest of our fleet! Overall I would recommend. Customer service 5 Quality 5 Price 5 Location 5 Cleanliness 5 Overall 5 :)

After 2+ years of dirt, salt, rain, etc building up inside my engine bay I finally decided to get…read moreit cleaned (as well as the rest of the car). The only problem was there wasn't too many decent car washes around the area. No way would I do an auto wash and even "touchless" car washes don't get the job done. Add to that there aren't too many places that clean engine bays. Enter Immaculate Auto Detailing. Thanks to Yelp I finally found my go-to place when it comes to getting my car cleaned. Service was excellent, employees knew how to get the job done, and the owner was super friendly. He briefly explained what products were used and why and even made sure I was satisfied with everything that was done before I left. I purchased the Immaculate Plus wash along with engine cleaning and the car turned out better than I was expecting. The engine bay looks so clean you can eat off of it!

I've been coming here for about two years now. I use to go to Portage Car Wash before but since…read morethey got rid of Mary that place has just declined more and more. I took my truck to Pete before and I love the way he leaves my truck every time. I just went to the other place because it was closer but I've been coming here ever since and it's definitely worth the drive. My truck always looks great. Make sure to make an appointment because they are very busy all the time and that only tells you one thing, they do a great job.

So I found this place on Yelp after a poor experience at another car detailing place (Bailey's). In…read morecomparison to The other place I recently went to, this place was a dream. With that said, we drove nearly 30 minutes to come here because it seems we don't have anyone near the house that can clean cars correctly. Now, here's the thing. I can clean my own car but when my fibromyalgia is bad or I actually want to reach the bottom of my windshield to clean it and the dash, I have a lot of trouble with it. I have big boobs so it's hard to reach for me to begin with but then add my nerve, muscle & joint pain, and we have an incapable person doing this job. In the summer and winter, I need to go somewhere to have the car cleaned properly. I'm sure others were more pleased than I was but I wasn't impressed. For $38, I should have just waited for my hubby to do this chore for me, but I'm impatient when I get something in my head that I feel needs to be done so off I went to get it done by the pros. We had a little mishap this weekend and it needed some spot cleaning on the floor on the passenger side floor. A job, I couldn't do myself. We got up extra early on both of our Monday's off to go get this car cleaned up and planned to have it fully detailed and I was prepared to leave the vehicle there for the day if I needed. When I went to meet my hubby there, I drove right past it because I didn't see ANY signage identifying the building facing East so I missed it completely. Ended up having to pull a u-ey down the road a bit. Thank you other drivers for being patient with me. Once I arrived, we cleaned everything out of car so they can come in gangbusters and knock out a cleaning without going around my personal belongings. I even emptied the glove compartment. The young man that was at the desk was very nice and when we sat down to look over the menu and decide what I needed done, he suggested I do the $28 package which will take care of all surfaces inside and out along with a small area spot cleaning for an extra $10 which he insisted would take care of our needs. I asked how long this process would take to complete and he said "about 25 to 30 minutes" to which I replied we would run a few errands and come back. We stopped a few places in town to kill some time and ended up back there in 26 minutes. We ended up waiting nearly an hour to get my car back. I want to give him the benefit of the doubt and assume there was an unexpected back up, so I didn't ding them for this except to say I wasn't pleased with being misquoted a time frame. I tend to under promise and over deliver and expect the same from businesses I hear such wonderful things about. Luckily with our extra time on our hands, we got some stuff done we could accomplish from our other car and on our phones. So it wasn't a complete waste of time. After getting my car back, I got in and drove away without looking over my car but when I arrived at my next appointment, I gave it a once over. The exterior looked pretty good. I was pleased with it. Tires, rims and trim looked pretty good. Not all the dirt was removed but it was decent. Inside my car, we still have plenty of dust on the dashboard, on my steering column, on the doors and on the center console. It's definitely better than when I dropped it off earlier but it was not cleaned-CLEANED. Just wiped down. I'll need to go over it myself at home the best I can. One of my biggest pet peeves and not necessarily inside their package or responsibility, was the glass on my sunroof was not touched inside the vehicle. It is still dirty for sure. I wouldn't say we will not return but I'm not going right back anytime real soon. I will go back knowing what to expect next time around. I miss Fullers in Elk Grove Village, Illinois.....

I went in for an oil change and the oil filter cap had been stripped by the dealer, Bosak Chrysler…read morein Merrillville, and Bosak wanted to charge me over $1000 to fix what they had done. I went to Drive & Shine in Crown Point and the employees in the oil change shop worked on that cap over 2 hours and they were able to get it off and replace it with a new cap I had with me. Gabe, Brad and Aryanna worked tirelessly in the extreme heat but never lost focus that they could do it. They worked so good as a team while still checking on me and bringing me water. I would recommend getting oil changes there for anyone who wants superior quality and professionalism with a smile. They are awesome!!

I had my car detailed inside they didn't do a good job at all! They used to be very good I had to…read moreask them to clean the mats which are just rubber or plastic, the didnt wash the inside good at all I'm very disappointed I will not have the inside of my car cleaned by them again

Izzy's Detailing is awesome! Very friendly service and great job. Tony was super helpful with drop…read moreoff and job well done. Thanks!

Raised price once I got there and then lost my mat, did not replace. I personally will never do…read morebusiness with them

Excellent communications and quality service. First time hiring someone to detail my car and…read moreLittle Bean did not disappoint. I've already referred them to others.

First thing first! I contacted her on a Thursday evening and she gave me an appointment for the…read morevery next morning. I had the pleasure of working with Jazlyn for an interior auto detail, and I couldn't be more impressed! She arrived right on time, greeted me with a friendly attitude, and got straight to work. My car had not been cleaned all summer, so it definitely needed some attention -- and Jazlyn delivered! When she was done, the inside of my vehicle looked absolutely brand new. Every surface, every crevice, every detail was spotless. Her professionalism and quality of work truly exceeded my expectations. I highly recommend Jazlyn if you're looking for an auto detailer who is reliable, pleasant, and exceptional at what she does. She has officially become my go-to auto detailer!

I don't know why I decided to go back there today. I haven't been there in at least a year. At this…read morepoint they should just shut down the self-service car wash portion. Their other equipment hardly works. It didn't work five years ago and it doesn't work now. If you put quarters in, they are generally lost. Two out of three car wash bays MIGHT work. The mat hangers don't hold mats when you wash them. The vacuum by the entrance is terrible. A guy that was washing his car next to me said that the self-service car wash bay hasn't worked next to the manager's office for quite some time (Guess what bay I was in) and the owner continues to let people put quarters in it. (There isn't even a way to get your quarters back if you start to put them in because there is no coin return.) There is a sign on the door that says that you can request a refund if you fill out a coupon with your information and the equipment doesn't work. A lady was standing there getting quarters and said not to bother because she has never seen coupons on that door and she never got a refund. Like an idiot, I tried to put money in the vending machine for window wipes. Guess what else didn't work? My wipes were stuck in the 1970's vending machine. I suppose if you go to the drive-through car wash and get the unlimited car washes it's a good deal. Other than that, not so much.

I try to take my car here when I can or when I remember…read more Their automatic washers do a real good job and it's the touch less kind so you don't have to worry about scratches or anything. They also have the ones where you do it yourself, but I'm kind of lazy so I don't do that.