Same as previous. The firm's name is now... CALKINS HEHL RAFKO, CPA'S…read more There have never been an issue with the quality of work performed on our taxes or other financial matters. And you can take that to the bank.

It was a pleasure dealing with Jose & Lucy! They were both very helpful with our house insurance…read moreneeds. Did not oversell and push products we didn't want Or need!

José was very patient and detail oriented, was enthusiastic about sharing information when choosing…read moremy car insurance. Lots of opportunities I would have never knew about. Would recommend to anyone !

This is a horrible business! We were long time customers and in 2019 we were charged $200 for our…read moretaxes and paid in full at the time we sign them as usual because they obviously wouldn't send them in for us until we paid and then they called back 5 months later and said that we never paid and want $200 more from us. I talked to Tanya their receptionist and she was loud and rude and had no idea what she was talking about. They are very unprofessional and have a slow turn around time. I wouldn't waste my time or money with this terrible business!! No Shanyn this was in February before COVID ever started. We went in person and signed and paid in person with a check. It wasn't until 5 months later you called and said we never paid. Because of that call I went somewhere else last year. There is no remaining balance but you still won't give me a copy of the taxes I paid you $200 to do. After 10 years with you, I was called a liar and treated like crap on the phone. I would rather give the IRS $43 for a copy and take my business elsewhere.

Shanyn is outstanding at what she does. I've never had an issue with her work performed for myself…read moreand my 3 businesses. Shes timely, compassionate and professional, not to mention one of the most knowledgeable agents Ive ever worked with. It's shocking some of the reviews I'm reading on here. I've personally been with Shanyn for 15 years and I know she has hundreds of clients completely grateful for her expertise and work. There is always 2 sides of the story.......Sounds like people that may not be taking accountability for their own actions and wanting to publicly pass blame. Be better humans, people. Sheesh.

The front desk woman was extremely rude to me. She was joined by another lady who was equally rude…read moreif not ruder. very unprofessional, when we decided to go with another tax service I asked to have a copy of my tax records which I agreed to pay $5.00. when I went to my new tax preparer she needed additional information which was not attached to the copies. She called Northwood Tax Service and was immediately greeted with the same rudeness my husband and I had encounter. The person from Northwood Tax Service said if she has to fax over information their would be a charge of $10.00. VERY RUDE AND UNPROFESSIONAL!

Got me right in when I had an issue with my tax return. Reasonably priced, highly recommend.read more

Levi Coward was the best insurance agent I've ever had, truly a terrific experience 5/5 stars! The…read moreAsa Smith Agency is definitely outstanding in getting you the best quotes in timely manner with exceptional service.

I call every month to pay my bill and the staff is always supportive and friendly with any and all…read moreof my needs.

I have used this office for over 20 years and 3 different owners but a few of the same staff. I…read moreonly use it for life insurance since being a school employee I use another insurance for home and auto. I haven't lived in Monroe for 8 years but still use it because of the caring staff that always answers my questions. I just wish they had some weekend hours since I am still working and only get to Monroe one Saturday a month.

Easy and fast. I appreciated that I could text alot before spending time on the phone, amazing deal…read moreand very friendly. Also love how upfront and easy it was to just get the quote and have options. Happy Kylie reached out and I could make the switch and save:)