This review is for the 71st Sheridan location. I went the first week they opened and was so scared…read moremy car was going to run into the car infront of it. The boy who was supposed to tell me when to put my car into neutral failed to do so. He also didn't tell me if my wheels needed to be more aligned. I decided to give 1 last chance and go today and once again the boy didn't give clear directions on what to do with my car when going into the wash. And the lights at the end don't tell you when to put your car on drive. All the lights on the board at the end were all blinking. There needs to be better instructions for coming in and going out. Will not be back because I'm just too afraid something bad will happen to my car.

Came here to wash my car after a 10+ hour drive with a doggo in our back seat. As you can imagine…read morethe bugs were plastered onto the car & there was fur all over the backseat. The bugs were seriously stuck to the hood & windshield but the staff let me go through the wash twice to get the remainder of them off. Also, I hadn't been able to find a place with good vacuums- until I came here! The vacuums were so powerful they got ALL the fur up with little effort. Super happy with this location, the well taken care of equipment(vacuums) & the understanding staff. OH and they offer you clean microfiber towels to wipe either inside or outside of your car. Thanks guys!

Had an appointment scheduled with another detail place and was going to pay close to $300 but a…read morefriend talked me into trying Hourglass. I am so glad I did. They did an awesome job with my car. It literally shines like a diamond. The did a great job getting all the bug splatter off. They conditioned the interior just like I wanted and the carpet looks brand new. Not only did they save me over$200, they did an awesome job. I will definitely be a returning customer. Thanks guys!

After my last review (11 months ago), I decided to give them a try again today. I got here at 2 PM;…read morethat's three hours before they close. Once again they turned me away. They said they were too busy.

I have two Audis and a Miata RF on contract for unlimited washes at Whitewater and they stay clean,…read morevisiting st least once a week. More when the Oklahoma Dust is really bad. They do a great job. Well worth the money.

Two of my automobiles were damaged at this location -initially Josh the manager was cordial and…read morefilled an incident report. Upon NOT hearing from the cooperate offices I returned to the business, spoke again with Josh, explaining that I wanted to speak to his immediate supervisor. He handed me a business card with Morgan Young's (area director) information. Upon looking at the card I noticed no business number was listed on it so I once again told Josh that I wanted to actually speak with Ms Young. He literally snatched the card out of my hand and stormed off behind the building. A few minutes later he reappeared with a threatening and hostile attitude, cursed me and then threatened to call "the FN cops for trespassing" and again once more grabbed the business card that he had handed back to me, back from my hands and threw it on the ground. I told him to keep on acting that way as I was voice recording the entire situation along with the business cameras filming his hostility and actions (throwing his hands up in the air) as this entire conversation was held there at the beginning of the wash where there is a camera. I emailed Ms Young and to this day I have yet to hear anything back from her regarding this horrible experience. I was a loyal monthly member of White Water Express until today, as I've closed all 3 accounts. If you utilize this car wash BEWARE ... look for damages (I believe from the tire cleaner brushes) as that's where the damages on both of my cars is presenting- (lower sides)

Took my wife's car for the full monte includint the tires wash then finished final stage with…read moreautomatic for wax. Great water pressure & soap suds. Highly recommend .

No Good!,,, as a member in 2025, it was awful. The last 6 times, going to the one in Tulsa hills,…read moreabout 4 weeks apart (I wash 1 a month) it was broken down. one time, it was closed, because no one showed up, to open at 8am. they came at 8:45am. By then I already washed elsewhere. So I canceled my membership. (in July). Now as a visitor, the basic car wash that was $8 in June is now $15!!!!! Almost doubled in price!! No way am I paying $15! Thank you! for reading. Your Lyft driver, Brigitte (December 2025) Merry Christmas

Just cancelled my membership. I have to wait until the staff locates my license every time I wash…read moremy car. Not once in a while but every time! Apparently their system/camera can't read license plates that include verticals letters. I hoped that over time they would recognize this is a problem for customers but instead they're fine with wasting time and sending out the workers to get your information repeatedly. Never had an issue with a car wash that provided a barcode. Apparently Tommy's technology isn't very good.

I have been to several Tommy's Express car washes in the Tulsa area. Usually I go to the South…read morePeoria location, which is where I went today. I have previously mentioned that there are not always attendants at the entrance so sometimes you just have to pull onto the conveyor belt that pulls you through the car wash on your own. During those times, no plastic bag is put over your rear window. Today when I went through the South Peoria location, there were two attendants, one of them was guiding me onto the conveyor belt, while the other one put the plastic bag over my rear window wiper. The car wash proceeded normally and I was happy with the way the car looked when I came out. When I pulled into vacuum station number nine, The driver side hose nozzle fell off as I was removing the hose from its holder. I was able to screw the nozzle back on without having to alert anyone. However, when I tried to move the hose around to the hatchback of my car the hose was barely long enough to enable me to vacuum out the rear of my car. I don't recall that ever happening before. I guess I got a short hose. There is a car mat washing machine near the vacuums. If you have flat mats, you simply insert them in the slot of the machine and it pulls the mats in, washes them and spits them out. It won't work on mats like WeatherTech though, they must be flat mats. Today's experience doesn't change my overall opinion and I leave my rating at four stars.

Use this place at least once a week - 2 cars Quality Wash Vacuum included with subscription no…read more Waiting

Best car detailer in town. I have a toddler who can make keeping a car clean challenging. They…read moremade my car look and feel brand new!

Mr.Garcia looked at my vehicle and gave me a price. I was able to have my car a Honda cr-v detailed…read moreinside and out at a time that worked for me and at reasonable price compared to others. It was finished in three hours.

Took my 15 year old truck in for detailing. Brayden is so polite and helpful. Great service and…read moremade my truck look new again. Would recommend to anyone, no matter the age of your vehicle.

Klean Kar did an amazing job on my vehicle. When I open the door of my 2013 maxima, I felt like it…read morewas a brand new vehicle. The job was flawless inside and out. I highly recommend Klean Kar . I will be back.