I went in today for a blood draw on my 9 month old who isn't an easy stick. It was recommended to…read morecome to this location by the pediatricians lab staff after they were unable to draw her blood the other week. The staff here was kind and professional. They took their time with my daughter. I quickly felt as ease and confident in their professional abilities. I would definitely recommend this Quest to any other parents!

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

Started rude with me. I asked a question while I was signing in. I had thought I made an interview…read morefor this morning but I couldn't connect to it. She started going to hit buttons on my screen without answering my question. I had my finger on the screen so she couldn't though, she started yelling at me to move my finger. I said I just had a question before I made any other choices, she yelled "if you move your finger I am trying to awnser your question". She turned around to speak nicely to a man with the same worries as me. Turned back at me as I was trying to figure it out myself and yelled, 'yeah with that option you're going to be waiting A LOT longer in here so good luck.".... That was my question in the first place...

I visited recently for an annual physical blood draw at the Boylston St Location. I recommend you…read morechoose another location to avoid: 1. the nonworking toilet 2. misinformation concerning copays One more thing and this bothers me about your facemask fetish. They are very cheap now Quest, keep a supply at your locations as a customer convenience.

Excellent service, Jay was great. I went to Arcpoint labs in Worcester was not very nice, but…read morerescheduled my appointment at Fastest labs, much more professional

From the owner: DNA Paternity and Immigration testing, Breath Alcohol Testing, Pre-employment and ongoing drug…read moretesting. We test Urine, Saliva, Hair and Nails depending on substance and timeframe in question

4/6/2026 I contacted Shields MRI on Shewsbury Street in Worcester MA today. I spoke to a lovey…read moreassistant named Patty in the office. I asked her if she could fax my Lumber MRI results to to my doctor at the Spine Center in Boston. I was very impressed by her professionalism, efficiency, kindness, and follow-up!! Bottom line... She had to jump through hoops to make this happen. After some difficulty she had success!! And then she took the time to send me a message that she was successful. I was so impressed!! Thank you Patty for your dedication to your clients and thank MRI Shields for providing our community with such wonderful staff!!

They took over a month to get things moving. I have pain in my shoulder and am barely sleeping and…read morefinally after taking forever to do so I was able to get an appointment. Literally the day of (and mind you it took over a month for the appointment) they cancel it a few hours before it. Now it should be fun to see how long it takes to get a new appointment.