My recent phone call to this location was answered quickly and the person was assisted me was…read morefriendly and efficient. I called to ask about swapping out a different sized leg boot after a different location gave me the incorrect sized boot for my injury. Thank you for making this process easy. I am grateful.

I've had some decent experiences with efficient diagnoses and care on weekdays. Please save…read moreyourself the pain and do not come on a Sunday. We arrived with a scheduled appointment. I was not called into the office room until 45 minutes past my scheduled appointment. By the time the appointment was done I had been in the urgent care for about 3 hours. Not expected at all! I understand places can get busy but it seemed the staff was all just farting around discussing meal plans, Netflix shows and personal life. I wouldn't have wanted to wait out there by the time I left. A full waiting room of people not even close to getting treated. Please avoid this place on weekends.

I was able to schedule an appointment with Quest online and the time and date that were convenient…read morefor me was available. I was able to locate parking close to the building and the time starting at check-in to called to be seen was pretty quick. My phlebotomist went over the process, verified my identity and got right to the blood draw. She found a vein without all the poking around and got me out of there. I don't think the entire process took longer than 15 minutes. Convenient hours and location and fully capable staff!

This Quest location is quick and convenient. It's located at the corner of Sheridan Dr and…read moreMillersport Highway. There is parking right in front of the door. If you make an appointment online, you are usually seen at the time you requested. The technicians are good at finding a vein and getting the required samples as ordered by your hea

I just walked out before having my blood taken because that woman was unbelievably rude. I have…read morenever been spoken to like that. I walked out because there was no way I was going to let her come near me with a needle. I'm certain that if someone overheard her speak to me, she would have been fired on the spot. I will NEVER go to that location again, which is unfortunate because it's the nearest to my house.

I've been here before & must've reviewed it, but, idk what happened to it…read more It's larger than other "Quests" I've been too & quicker. There are more techs working, so it goes faster. You can make appointments or just walk in. They'll take walk-ins, in between appointments if there's time. I like this location. You can even wait outside or in your car & they'll call you when you're up. It's very convenient.

UBMD has a new Nurse Practitioner who is awesome! I saw her today and couldn't be more pleased!…read moreDzejilana was amazing! She was knowledgeable, listened to my concerns and we came up with a plan to address my health concerns!! Her kindness and empathetic ear meant so very much to me !

To me, they are scammers. They are constantly trying to charge me for a missed visit. The Monday…read morebefore my appointment I was rushed to the ER with issues I would prefer not to descriibe in here - but it involved internal bleeding and 10 hours in the ER. I couldnt leave the house for the next week - and knowing that, I called TWICE to cancel this appointment. They NEVER answer the phone and they never called me back for any reason. I just suddenly received a $35 no show bill. I called when I received the first bill and left a message (surprise, they didnt answer yet again) - and explained that I called twice and left a message to cancel and that I was also in the ER that Monday. Today, I received another bill - they dont listen to messages and are horrible to contact. I wouldnt go to this place if my life dependened on it. Lets not get into the fact that to get an appointment, I called for three months and left messages. They finally called after that three months of messages. They dont care about patients, and they must need money to keep coming after me for the "no show". If they EVER answered the phone, I could have spoken to someone about cancelling, but in my 10+ times of calling them for scheduling, cancelling, and then the bill, they have NEVER picked up the phone. So now they will keep coming after me for their lack of staff or service - I have no intention of paying a no show fee for a place I called twice, and who relies on messages for everything.

I thought this place was great. I made an appointment for a Saturday morning and as soon as I…read morewalked in they took me to a room. I was seen immediately which was a nice surprise. I even brought a book with me expecting to be waiting around a while but I didn't need it. After my initial vitals were taken Mike the PA came in a few minutes later. He was friendly and listened to my concerns. I thought everyone here was lovely including the xray tech on. I didn't catch her name but she was super sweet and friendly. I was in and out in under an hour and this was with a chest xray and breathing treatment. Mike sent my prescriptions in immediately and they were ready basically in 10 min at my pharmacy. I would highly recommend coming here and make an appointment if you can.

Super nice staff, very helpful and followed up by calling the next days with my results.read more

Came in early for an appointment and was rewarded with being called in on time ahead of the walkins…read morethat filled the room and hallway. Definitely make an appointment and you're golden. Phlebotomist was kind and didn't rush me in getting up.

If they were called "Vest" then they'd sell wife-beaters. But they don't. Which is good because…read morethat's a horrible nickname for an article of clothing, isn't it? I've used this facility maybe 20 times in my life, although not for awhile. I used to live right next to it and that's why I was such a regular. This is where the doctors just next door would send me they'd send me when I needed anything done... tests, scans, you name it. I'm absolutely not a fan of the place, though. In the old days, this was the closest lab to us for blood testing and dropping off and such. It is no better than the other Quest labs. It's probably a little faster than the one on Sheridan, but the employees aren't great and the services are average at best.

Let me start off by saying Scott deserves Employee of the Month. I am in the process of having an…read moreimplant placed in my mouth.Currently in the final stages and needed to have a final consult to match the color of my new tooth. This is very important because if you aren't aware implants cost thousands of dollars. So getting it right is everything. Well Scott put my mind at ease. He was amazing and listened and found the best shade that would match. Vital tech you have a great employee with Scott.

I find it rude when receptionists laugh at you over minor things. Like missing minor details on…read morepaper work. I suffer chronic pain and had never been through an MRI experience before. Was nervous about it. Made me even more uncomfortable than I already was. Deeply disappointed by treatment of reception.

The first ridiculous thing right out of the gate is they have two sign in sheets ‍ WHY on earth…read morewould you want to confuse people? Nothing said which one you should use. Next after waiting over 30 minutes to even be called to be checked in I went to window and one of the two people sitting at the window was extremely rude about asking about the wait. My name was crossed off but I was never called. After 35 mins is when they called me up and then asked me to fill out paperwork. Filled that out and hand it in and waited another 25 minutes until I was called back. I was taken to an area where I had to change. There was a man sitting in that room. very strange and uncomfortable to have one tiny room where people male and female change and wait to be called out again. Next was bloodwork which was just out in the middle of an area where people are walking by and or coming from the waiting room. Chris was very nice but couldn't read his sarcasm. He was very slow from drawing the blood to doing the CT. Left me in room in machine for way too long for someone who is claustrophobic. Test was finally done so I was asked to go to waiting room so he could make my CD. That took forever! I was there for two hours for a 5 minute test. I will never go back there again!