1. Quest Diagnostics

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Lutz, FL

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Quest Diagnostics

2.8 (14 reviews)
Closed • 6:30 am - 3:30 pm

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Thank you for sharing this feedback, Jim!

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Thank you for sharing this feedback, Shilou!

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5 years ago

I had a great experience with Anthony!! He was so professional and organized! My blood test was painless and quick.

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Quest Diagnostics

Quest Diagnostics

3.6(18 reviews)
5.9 mi

Friendly customer service and prompt service. I scheduled some blood work using their online…read moreportal, which was easy to use. Received email reminders and instructions for my upcoming appointment. With Covid I was concerned about sitting in a waiting room. When I arrived with my mask on, I was greeted by the receptionist who had a mask and face shield. She checked me in by first taking my temperature and asked if I had a scheduled appointment or if I was a walk-in. From the Quest emailed instructions, I took out my phone and pulled up the appointment QR code and signed in contactless. I was told someone would call me in shortly. I waited perhaps 5-8mins, as I was early to my appointment. There were only 3 people waiting and the chairs were spaced out and cleaned once a patient was called in. Once I was called in the technician reviewed my profile to check if everything was correct (insurance, address, phone..) and took a credit card (which is only charged after insurance is billed and is not kept in the system after the transaction). Technician was gentle and was able to draw blood on first try. Patched me up and I was done. Overall impression quick, friendly and clean location.

I have reviewed this Quest in the past and they used to be wonderful. Twice now trying to get my…read moreblood drawn for my annual. The second time was beyond ridiculous! The girl did not even know the keyboard she was typing on! She was searching and pecking the keys. She then kept running in and out of the room and was completely confused. She finally told me I am not sure what tests they want. It was for cholesterol, etc, a basic lab draw for a 50 something woman they have done there the last 3 years! Pathetic. I took my paperwork and left.

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Quest Diagnostics - laboratorytesting - Updated October 2026

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