I am very grateful for the fine people who work at this location. I was traveling for the holidays…read more& had forgot my high blood pressure medication. They brought me in quickly, assessed my health & had a prescription ordered for me within minutes. They assured me all would be fine. The three young ladies who helped me were so nice & caring. This should be the model for all urgent care locations!!!

This office is amazing. They genuinely care and are so nice. I've been to other offices that don't…read morecare but this office cares about their patients. Highly recommended.

he actually listens to you, and hears what you have to say (I think he hears more than your words)…read moreI didn't feel rushed or pressure to leave so he could move in to his next patient. The office staff is amazing!

If you're looking for a full spectrum physician and or Associates... I mean it should speak wonders…read morethat Ive flown as far as Alaska , Montana, Pennsylvania. to visit these docs...plus finding an out of state doc is almost impossible these days... I should mention I'm a travel nurse... but the point is they're amazing here. They always make time for me especially if they know I'm on an assignment. Wonderful Doctors and actually take the time needed with patients...It's nice and it honestly should be appreciated more because it's becoming a lost art. I'm always so busy but y'all do Awesome work should be acknowledged for it...

Perfection.. . In every way.. . Not one thing negative.. . Patient over 4 years.. . Family, loving,…read morekind, caring, compassionate, by the book which is wonderful.. . Very very very happy there!!!.

Ive been a patient of Dr Stelling's for over 5 years & am incredibly grateful to have her as my dr…read more Her specialty is anesthesia so there's no better physician to administer treatments for pain management. She's a wonderful listener & always very attentive to my concerns, & changes in pain levels. She gave me physical therapy exercises to do at home & had several treatment recommendations I used in addition to using medication. She closely monitors my pain levels not only the day of my appointment, but throughout the entire one month period between appointments. She never rushes through her time with me & provides a very personalized patient care experience. Shes always very open & honest, explaining why or why not she recommends or prescribes various treatments. In addition to medication & home exercise, she gives spinal injections that provide excellent pain relief & allow me to perform more activities without using more medication. As a retired RN of 32 years, I highly recommend Dr Stelling, not only because she is a highly specialized, intelligent physician, but also because of her sincere concern for her patients. She also has professional, caring staff. I'm so fortunate to be a patient at her Clinic.

Horrible experience. I arrived early for my doctor appointment, as a new patient. As I checked…read moreand I realize I did not have my new insurance card. So I told him and she could just call Blue Cross and got all that when she processes the claim. She told me I could call myself! So I did and it took me about 10 minutes in the lobby to get that done. My appointment was 8:40 AM and now it was 845 as I walked up to the window to get her mine chance information. She immediately said "now you're late for your appointment we may not be able to see you today". About lost my effing mind. She checked with the doctor in the back and came right back to tell me "provider cannot see you today because you're late. You're going to need to reschedule." I told her, " I will not be rescheduling. I will seek healthcare somewhere else. You provided me about the worst customer service I've ever received. You could have told me that the doctor runs a tight schedule and advised me we could resolve the payment issue after my appointment, to avoid being late." Then left. What a joke for "care". That is part of healthcare isn't it? She couldn't give a shit. If that is how they treat patients up front, I can only imagine the lackadaisical care they provide in the back office. Not to mention if there's an issue with the claims process. Needless to say, I will be finding QUALITY medical care elsewhere! Avoid Prime Care Family Medicine in Neosho like the plague!

I've always had excellent care at Dr pendergrass's office . And been referred to excellent people…read moreif other problems occur . Highly recommend them if you need a doctor .

Used to be a great doctor, than began slipping a few years back. Seems to have lost most of her…read morepatients. Office used to be packed with very long waits. Now no waiting, but don't see much of anyone in the waiting room either. (is that good or bad?) Her new assistant is wonderfull, efficient, patient, professional. Things seem to be getting much better.

Great customer service. Montana was very helpful and made sure that I was taken care of in a timely…read moremanner.

ABSOLUTELY TERRIBLE PHONE SYSTEM! (Even pharmacist agreed, when I mentioned I was going to leave 1…read morerating on store due to phone system.) When you call you get recording with BAD OPTIONS. When you leave message for call back their mechanical phone system IMMEDIATELY CALLS BACK WITH NO LIVE PERSON, ONLY SAME RECORDING WHEN CUSTOMER ORIGINALLY CALLS, REQUIRING NEW MESSAGE TO TALK TO LIVE PERSON. THAT HAPPENED TWICE. When store actually did call back man was very rude, though he fully agreed with above statement, then clearly not listening to customer's inquiry, questions. Really miss when this CVS had a professional pharmacist, days of Ruby & Laura as pharmacists. Heck, this pharmacy's days and hours even cut back, along with professionalism, why most all I have through CVS now goes mail order instead.

Husband has been using Smiles in Joplin for 5 years. Was very happy initially. Last year,…read moreeverything went downhill. Mischarged for a bridge, wouldn't discuss with us. This past weekend, a tooth broke, forcing the crown off, and causing pain. Called to see about getting in. Staff said they don't do emergencies, and wouldn't attempt to work him in for a month. He hung up on them, called another dentist, who will get him in on Wed. Smiles refused to take a half payment last year when he offered to pay something until the insurance reviewed a poorly written letter. Stated it messed up their billing. Ok, well, now you're getting payments due to your staffs inability to work with us

Best place in town to go to! They are very friendly and very welcoming! I had no stress and anxiety…read morethere and they made sure I was completely comfortable and at ease! I highly recommend them ! Everyone was great !