Called to schedule an appointment for my daughter. Referred by her doctor. Authorization was called…read morein. Got yelled at for not having authorization even though it was provided to them by the doctors office already. If I could avoid that customer service experience I definitely would. Absolutely terrible.

Hi All, A nice experience at this urgent care. Professional…read moreand thorough. Now let's see if I get better lol

Today was my third time to visit this Urgent Care. Each…read morevisit has been stellar. Each member of the team is gracious, knowledgeable and patient. I feel safe and I am confident of receiving good care.

Understaffed, under resourced (only 1 computer were told). Long wait. Don't come here.read more

Easy check-in - fairly early in the morning- (8:30) with only one other client ahead of us. In and…read moreout in 20?minutes for routine blood work- reception patient and thorough. Close to our home, easy parking and great hours.

I would like to thank everyone at Ocean Surgical and especially Dr. Terrany and his stuff for…read moremaking my first colonoscopy experience a good one. Thank you to all.

To all those over 50 that have been putting off your Colonoscopy... Relax and make your appointment…read moreat Ocean Surgical Pavilion (OSP). The people of OSP turn your worst fear into a "Day at the spa". After prodding from my Girl I made the call. Kim in Scheduling took my call and could not have put me more at ease. She was very thorough in taking my information, explaining what I was required to do to prep, how to make that easier and the whole process from start to my ride home. Her partner at scheduling Lisa was available to answer any last minute questions over the phone. I've been told the fasting is the hardest part. That is true, however, the amount of clear liquids you drink in prep, takes away the hunger. The day of my appointment I was received in a timely manor and completed the last of forms. My Nurse Barbara was very pleasant and actually had me laughing. She found my vain like a true pro. I understand she was an ER nurse. I'll take a veteran nurse over a NP any day! Dr. Fields, my anesthesiologist, came in an equally jovial mood. As with all the members of OSP staff, I received a complete run down of what was to happen to me that visit. He too put me at ease. You can tell the whole staff work well together. Dr. Maki came by and ran me through the questions and explanations. He was patient, calm and smiled. My experience with doctors is you are in the assembly line. They are rushed and preoccupied. I had Dr. Maki's full attention. He too gave me the confidence that all was well. Another friendly OSP staff member moved me to the procedure room. Two minutes of small talk and the next thing I know I'm waking up back in the prep-area. Barbara greets me and offers juice to wake up. Dr. Maki comes by with a couple findings. Again he was very thorough in his explanation. All minor, but you will not know if you don't go. I have no pain and no discomfort. Dr. Maki and all the staff at Ocean Surgical Pavilion get an A+. Sincerely Kevin W.