Worst customer service ever, anywhere .I went in at 9:41am they locked the door behind me. I didn't have my Medical Insurance card so Sue W. says well you can just pay with your credit card.I said No , I have been coming here for 8 years my Insurance information has not changed.She grudgingly looked it up and found then could not get it to authorize. Another employee
came to help and my nurse Sue W. said I can't get it in the fucking computer. I said I can go home and get my card and come back.She said Oh ,no we close at 10am today.She then walked me to the front door which I couldn't open because it was locked ,still. I then unlocked the door and left and she locked the door behind me .
I then rushed home and called BCN to find my insurance had not changed.Well, I will not bother Porter road Quest or Sue W. again with something so difficult as being courteous and doing their JOB.
My Dad used to say everyday that you go to work you get a chance to make a friend or an enemy.Guess what Porter road Quest made that day. read more