Being new to Maryland, I found it challenging to find a doctor. Due to solid reviews for Dr…read more Ochaney, there I went. Let me be clear that Dr. Ochaney wasn't really the problem -- although his bedside manner was lacking. The issue was his staff. After twice explaining my symptoms and trying to get an appointment, I was repeatedly directed to the ER. The second time, his staff suggested my symptoms were life-threatening and I felt obligated to go to the ER. That visit alone cost me more than $1,000 -- despite my request to simply move my appointment up sooner. Again, this is effectively a customer service issue and not necessarily a problem with Dr. Ochaney. Nevertheless, I'd recommend you skip this doctor and find someone in Columbia or Annapolis if possible.

After scheduling an appointment thirty days in advance of appointment date, office staff would not…read morelet me see the doctor without an ID even though I was paying cash. Dr. Ochaney obviously took the Hippocratic Oath, but his office staff doesn't have a clue of what it is or their purpose working in a health care environment. Maybe if the staff experiences identity theft, they would feel different.

Dr Majek and his office have cared for me since he started in private practice. I generally do not…read moreneed to wait long in his office before I see him. Lately I have needed to see him immediately and got appointments the next day. I have used teleconference calls several times which have worked out well. I recently had major surgery. Dr Majek visited me on most mornings while I was there. I can't say how much I appreciate him and his staff. They are the best.

Dr. Majek and his awesome staff (especially Nicole and Jocelyn) at Parkway Medical are the absolute…read morebest! They have taken very good care of me for many years! I just recently moved to Delaware and will really miss them all. I just hope I find another Doctors office that comes close to the care I received there. Thanks for everything!! xoxo

Hello. Just wanted to share a positive experience (with negative test results)…read moreSunday, late afternoon I was having some dizziness & nausea. Because i'm a caregiver for my grandkids and foster children, i decided to take advantage of being tested . Went to First Call in Gambrills ( previously known as Chesapeake Ergent Care, w/same contact info) They were incredibly well run. -Open 7 days! -no appt needed -wait in-vehicle -lines are outside -Rapid & send out test -Test was not painful, just a bit uncomfortable The swab seemed to be flexible -even with a double line of 12-15 cars, it was well organized, supervised traffic director, smooth process, and a bit over an hour total time spent there ! After some of the negative stories of the process .. I was surprised.

Writing this as I'm in my exam room after and hour wait. I still have yet to be seen my someone and…read morethere was a maximum of 3 patients in the waiting room, one being myself. I can't believe how slow things are running, I've never experienced these kinds of wait time with any urgent care. This is horrible customer service and patient care. Only one single employee even addressed the wait time. I came here thinking I would get more help than from a CVS minute clinical but I was wrong and will never come back here again. The only upside is that everything is great and very clean.

I have been coming to this location with my children since it opened for urgent care, and have now…read moremade them my kids' Primary Care Providers. I love that they all know us when we walk in, are welcoming, and we do not have to wait long to be called and cared for. I feel like we are there every other week, but my kids, even when they are not feeling well, love going here. My 3 year old Grandson gets excited every time we pass the building and screams "There's my Doctors! There's my Doctors! Can we go there?" There was one time that I walked in with my Grandson, and right after I checked in, without warning he vomited all over me. Next thing I knew the Doctor, Medical Assistants, and even the Receptionist all ran over to help. You could tell they cared! I'm thankful for Kinder Mender and their services throughout the years. They have always listened to my concerns, are very thorough and patient, are always available to answer my questions, and they allow me to be a part of the care that my kids receive. I have always felt comfortable with the information that I was given when I leave, and know that my kids were competently taken care of. It always amazes me when I walk in with a sick child, and by the time that we leave they seem to be miraculously healed and full of energy. It really shows me that my children are comforted by the care they receive. Thanks to all of you! You are the best!

My 3 year old was bit by a bug a day prior and when she got home from daycare, it was like she had…read morea 3rd knee. Swollen, red, and warm to the touch. Went to kinder mender in glen burnie. We got there at it was packed, I looked online and it said about an hour wait. Contemplated going somewhere else but my daughter was having fun playing on the train and was being occupied plus the wait time for regular urgent care were about the same. We were called back for vitals within 20 minutes and then had a short wait before we saw the dr. Within a minute of being seen, the dr said it was a skin irritation due to an insect bite (celulitus), prescribed an ointment and some antibiotics and we were on our way to the pharmacy within about 40 minutes of being checked in. Would definitely recommend. We have been here a few times and the customer service has always been great!

I have been a patient here for over 6 years now. The doctors and office staff have all become like…read moremy family. Both Dr Cynthia and Rocky take their time with you going over all your issues or concerns you may have. They have amazing bedside manners, everyone is so personal and friendly. I have 2 teenage boys that have been here with me over the years, they had me switch them over to receive care here as well.. They do Primary care for both adults and children. Highly recommend to everyone

My name is Kenny Blake so you know I'm a real one 7to7 is good program I have been in there…read moreprogram for 3ys and I've been clean for them 3yr.s They have a staff that wants you to do good and will do almost anything to help you with your problem i know how it feels to out there out there I went out six times in one year and last thing that dude Dana could give other programs a lesson on how to treat people we not only have drug problems we also have mental issues respect.