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Quest Diagnostics

2.5 (58 reviews)
Closed 6:30 am - 11:00 AM
Updated 3 weeks ago

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Patient just wanted instructions on how to use the kiosk but had to knock on the window several times to get assistance. Terrible !

No one is here to greet you upon arrival... absolutely no customer service tactics... The Employees don't even say hello. Everyone seems to be annoyed by the fact that they're at work. They call your name and don't ask how you are? They don't ask any further questions to make sure you understand everything going on.... Terrible. The employees don't create a comfortable atmosphere for people to ask questions or feel comfortable enough to express any concerns they may have. It's almost impossible to get an appointment which doesn't help with the frustration of this place.

Bruise after blood draw for 1 vial of blood (2 days later). Unedited photo.

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5 years ago

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Quest Support

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9 years ago

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11 years ago

Helpful 7
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12 years ago

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5 years ago

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5 years ago

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5 years ago

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8 years ago

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7 years ago

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9 years ago

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8 years ago

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6 years ago

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Quest Support

Thank you for sharing this feedback, Jeanann!

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10 years ago

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7 years ago

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8 years ago

I was attended to by inger at the e. commercial location in ft Lauderdale she was painless and very quick and efficient very satisfied

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8 years ago

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9 years ago

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13 years ago

Clean, staff is excellent and Phlebotomist are painless. Nice lab in my area. Thank you for having a nice facility. Line moves fast.

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Review Highlights - Quest Diagnostics

I really appreciate Quest diagnostics for using technology and having little wait time.

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AHF Wellness Center - Broward

4.6(20 reviews)
1.1 mi

I had a really good experience at AHF Wellness Center in Fort Lauderdale. AHF provides: HIV & STD…read moretesting - free, PrEP & PEP services, Pharmacy services. The staff was friendly, welcoming, and professional from start to finish. The process was smooth, and I received my results very quickly, which I truly appreciated. The facility overall was decent and the visit felt efficient and comfortable. My only concern is the cleanliness of the bathrooms. They were unfortunately very dirty and in need of serious attention. In a healthcare setting, cleanliness especially in restrooms is extremely important. I hope management addresses this because it definitely impacts the overall experience. Other than that issue, the service and staff were wonderful.

I've been coming to AHF for years for all my testing needs. They take care of you whether you have…read moreinsurance or not and it totally free. Which I love for people who may not be able to pay and still want to get their health checked. I prefer to come first thing in the morning because it's kind of a first come first served type thing. So if you get in line late you could be waiting a while. That said I'm usually in and out. Staff is always pleasant, they know their stuff, and they can answer any questions you may have. They know how to make you feel comfortable while doing their job. That's a skill! The results are delivered via your healthvana account so you don't have to return to the clinic unlike other places. So that's nice. I will say one downside if you're a newcomer is they do not answer the phones. If you have questions your best bet is to just go in because the phones never get answered and I doubt they return phone calls. But, it has been years since I've called so who knows? Maybe that's changed. Anywho it's always spotless here which is a plus. It can get a bit chilly so maybe bring a light jacket. Otherwise great place.

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AHF Wellness Center - Broward, Fort Lauderdale Florida

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Bermudez Medical Group

Bermudez Medical Group

1.0(1 review)
3.0 mi

I don't like to complain about people because everyone is trying to run a business but this…read moredoctor's office has pushed me past my limits. They do not return phone calls or voicemails, they don't answer the phone (I've sat in the office and just watched the phone ring and ring while they slowly and carelessly click away on their keyboards), they told me my EKG results were fine for a prescription that I take and upon seeking further consult elsewhere was told that my ekg results were highly irregular for my age and was referred to a cardiologist, who also said the same. After them saying for a month that they couldn't send my results because my psychiatrist "wasn't answering", I had to physically come to their office to print my medical records to take them to my other doctor. I scheduled an appointment for the day after my cardiologist and came in and they told me my appointment was the day before, which I know for a fact I scheduled it for Thursday because I told them I had my cardiologist appointment on Wednesday. So they can't even schedule appointments properly. If you are looking for a new doctor, RUN THE OTHER WAY FROM THIS ONE. I can't even emphasize how bad they are and how they just DO. NOT. CARE. They make no attempt at trying to right any of their wrongs and by the looks of it will probably misdiagnose you like they did with me. It could literally be a matter of life or death and if you go to them you could be risking your life. I had to fight with them just to get my cardiologist referral because they said I needed to have symptoms in order to go. I guess everyone in my family dying from heart attacks isn't enough of a symptom when I'm just trying to be proactive and take care of myself. I even spoke to the office manager and she said she would be back and never even bothered to come back. She just sent the receptionist to me to "reschedule". DO NOT GO HERE!!!!!!!!!!!!!!

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Quest Diagnostics - laboratorytesting - Updated May 2026

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