Another visit on a random weekday at around 10:40am and there's hardly anyone here. I signed in as…read morea walk-in since I don't have an appointment. When I walked in, there were 2 people waiting and a guy signing in before me. As soon as I signed in, the 2 patients waiting we're already called in. I had my labs virtually and I was able to send the file to their email. The process was seamless and easy. The place is clean and tidy. The 2 receptionists at the front desk were really helpful, kind, considerate, and accommodating. I've had seen my fair share of dismissive & rude receptionists, that witnessing their interactions with patients is very refreshing. The phlebotomist was also pretty efficient. Overall, the total amount of time I spent from walking in to walking out was about 30mins. Knowing that I was risking it by entering as a walk-in patient, I knew I could walk out if the waiting area looked crowded. Thankfully, that was not the case today!

Be prepared for a long wait usually a line out the door. Confirming your appointment after you…read morecheck in with the computer is also recommended as the last time I went even though I checked in and waited for an hour and half no reservation found when I spoke to the front desk

This was my first time at this location; immediately you can tell how much more inviting it is…read morecompared to their Arlington Blvd location. The staff was also friendlier and nicer here. However, I'm rating it 3 stars because the phlebotomist completely forgot to sanitize my arm before drawing blood... This is a major safety protocol violation, I hope it does not get infected.

Been here before. No problems with the technicians, but yes sometimes a long wait even with an…read moreappointment. Yes, at times in the past the staff was curt. Today, the staff person was lovely. This time, the tech who drew my blood, a big male person, did not listen to my request. He acted like he was going to and didn't. He hurt me drawing my blood. I hope never to get him again. If he comes out as my technician, I will request another person hoping this won't cause me difficulties or even more pain as some sort of retribution. Technicians should appreciate that some of us find blood drawing stressful and should be receptive to simple requests (for which others have no problem). I didn't appreciate him in essence lying by omission, but acting like he knew what was best for me--clearly it wasn't, as I already knew.

Remon was very responsive over text, was willing to wear the N95 I provided, and had pressure wrap,…read morewhich I appreciated. It was also easy to schedule on the weekend. However, there were several concerns during the draw: - He did not wash or sanitize his hands even though hand sanitizer was available on the side table and I offered it verbally. - He brought only one pair of gloves and used them after touching a non-sterile pillow, with no clean pair to switch into. - After using alcohol to prep the site, he wiped the site with a rough gauze that accidentally scratched my skin. (Past phlebotomists just let it air dry.) - The pressure wrap applied afterward wasn't even looped around my arm twice, so it didn't stay in place.

My doctor ordered a test kit that other labs wouldn't touch. The doctor's office suggested a local…read moremobile phlebotomist which included Remon's business. He was very quick to respond and when I called, he was able to stop by the same day as he was near by. He provided an estimated time and texted me updates when he would arrive. When he arrived, he was well prepared and checked over the test kit and noticed that the mailing bag was missing which I was able to easily find. He was very quick and it was very obvious he has a lot of experience. He explained what the test required running it through a centrifuge before he can mail it to the lab. He was done very quickly and was out the door in only a few minutes. This was so convenient that I plan to check with him for my future lab work.

Dr. Jin and his staff provide my husband and me with thorough preventive health care, referrals and…read morequick responses to illness via telehealth. Dr. Jin's access to ultrasound via his office helps him monitor me as I age. He is efficient yet caring as we review test results and symptoms. I find that he listens carefully, reviews my records and suggests an approach to monitoring or treatment. The office staff are efficient, and the nurses and technicians are friendly and professional. We were fortunate to find this practice when our primary care doctor retired, and we were able to transfer our medical records easily within the PRIVIA network.

I transferred to Dr. Kim's practice this year, and unfortunately, my experience has been extremely…read moredisappointing. The biggest issue has been the billing. We have repeatedly been charged for things we did not understand or expect, and unless we carefully review the charges and contact the office ourselves, the money simply gets taken. In some cases, after we questioned the charges, they were reversed or refunded. Once or twice might be understandable, but when it keeps happening, it becomes very difficult to trust the billing practices of the office. My father has insurance and only saw Dr. Kim three times. His last visit was in April. Yet yesterday, months later, he was suddenly charged another $446. This is now the fourth time our family has had to deal with an unexpected charge from this office. Patients should not have to constantly monitor their accounts, call the office, and ask, "Why was I charged this?" My own experience with my thyroid medication has been even more frustrating. When I first established care with Dr. Kim in June, I had blood work done and clearly told him that I have hypothyroidism and have been taking levothyroxine long term. Naturally, I assumed that establishing care, reviewing my medical history, and doing blood work meant that my ongoing thyroid treatment would be properly managed. Today, I finished the remaining medication that had been prescribed by my previous primary care doctor and discovered that Dr. Kim had never sent a refill for my levothyroxine and had actually discontinued the medication. Now, in order to continue a medication I have already been taking long term, I am being told that I need to make another appointment and possibly have blood work done again. So I genuinely have to ask: What was the purpose of the blood work I had done in June? If a patient establishes care, clearly reports a chronic condition, provides their medication history, and already has blood work performed, why is there no proper continuity of care? Why does the patient only discover months later, after running out of medication, that the prescription was never continued? And why does resolving something that should have been addressed during the original visit require another appointment, another possible blood draw, and potentially more charges? For a chronic condition, medication continuity is one of the most basic parts of primary care. Between the repeated unexpected billing issues and the lack of follow-through with my long-term medication, I have lost confidence in this practice. I strongly recommend that patients carefully review every bill, every charge, and every medication after visiting this office.

Per Doctors orders, went in to drop off a sample. After waiting around ten mins was told I needed…read moreto make an appointment to drop off. Made appointment, returned early, was told there was no requisition in their system to submit to. My doc said had sent. They resent. They could see my account. Had another way to submit once I showed them order I had. Since I had captured a clear example of the parasite they told me 2-3 days for results. It has now been over a week. Health continues to deteriorate. Staff and manager on-site told me data accuracy was not their responsibility. Gave me their general number to call and ask for help getting my data updated. Please tell me I am not alone in wondering what a manager does in a data based business if she is not responsible for data accuracy and reliability? Confused and, oh yea, riddled with parasites and bleeding. Hope this prevents suffering for someone.

Made a same-day appointment and arrived 5 minutes early. The technician called me within 10 minutes…read moreand was very friendly and efficient. Very pleased with the interaction.

Honestly, I was a bit shocked to see the reviews here, though I suspect it does really depend on…read morewho you see. I've been using the Patient First in Annandale now for almost two years now for some routine and urgent care. After having truly awful experiences with a few primary care doctors, and a multitude of misdiagnoses over the year. I've honestly been extremely hesitant about going to doctors regularly, I hate being talked down to, and I dislike how many doctors won't even listen. So I first ended up at Patient First for urgent care. I'd fallen and hit my knee pretty hard so I went to make sure I hadn't broken anything. The experience was positive. There was little to no wait, the receptionist was polite, efficient and helpful and overall the visit went quickly, they were able to do the x-rays on site and I left. Since then I've gone in for multiple issues, everything from my hearing aid tip getting stuck in my ear canal, to pneumonia. Every time my experience has been consistent,. Lovely, sympathetic, front of office staff, little to no wait time in the lobby and doctors who will listen. I've had extremely positive interactions with Dr. Wartenberg specifically. I have high blood pressure anytime I go to the doctor, it's anxiety. He was willing to listen and had them check my blood pressure after giving me time to relax in a quiet room. I've made them my primary care doctor, and I like that I can look up to see what doctors are schedule for specific days. Appointments can take a bit longer if they're really busy, but that's a bit expected given its walk in.

Highly recommend. Have been 5+ times. Twice with a child, twice with a senior and 2+ for myself…read more Been seen within 10 minutes all those times, waiting in medical exam room longest wait was maybe 15. Place is spotless and everyone has been wonderful. Max I have seen 3 parties waiting. I appreciate this place. Wish the TV in the reception played something other than Food Network. I get hungry LOL

At first I was quite pleased with the office and Dr. Brown. He took time to explain my situation…read moreto me and was able to take a needle biopsy of my neck and get results in an instant in his lab, which was relieving. I WAS recommending him to friends. HOWEVER, two weeks later I received a bill for $1,000+. Highly disappointed that the receptionist was not up front about using Multi Plan for insurances and not taking certain insurances directly. I have a payment plan set-up for the next 12-months to pay it off, but next time just be up front with people. Its a scary time of your life when you are having to get things biopsied and just being frank with people will go a longer way then surprising them with a bill. No more recommendations coming your way.

I was happy with them at first until I found out that they sent me to collections (it hit my credit…read morereport) despite never sending me an invoice. I called them in January when I got a collections letter and the office said that they had made an error in using the wrong address so I was never getting the invoices. I asked if I should go ahead and pay the bill and they said no because they would send the invoice to the updated address. Now it's May, I've still never received a single invoice and this morning I got a notice that a collections activity hit my credit report. This is a $30 bill. Awful.

I had a great experience. Front desk was friendly, I had minimal wait time, staff completed a…read morebiopsy and it was super quick and easy! In and out within 30-45 mins

Got an appointment at the Woodburn location for a possible cyst drainage. Doctor who looked at me…read morestated I do not have a cyst, but I need a Cortisone injection. I explained to the doctor that I have had Cortisone injections for my shoulder issue before and they have no effect on the problem. The doctor knew better and decided I needed a Cortisone injection. The injection was very painful, did not relieve any of my pain and now I am in even more pain. Would not recommend going here for any type of treatment.