Cheap. However the price fits the service. No attempt whatsoever to prescribe any sort of…read moretherapeutic. It's like these people don't even want to help, simply working a 9-5 for an administration filled Corp.

From the owner: We offer CT, MRI, & X-ray. Call to make an appointmentread more

Doesn't reply to vehicle inquiries in timely manner, Doesn't reply to appointment requests or…read morefollow up on vehicle questions and availability. Horrible!

The service dept is a joke. From the start the service people in front are rude and think it is…read morefunny to laugh at people when they lie about how long your truck has been sitting there. Also with them lying on the tech notes to try to get the warranty company to void the warranty. The one guy wanted to smirk and laugh at me when he saw I was upset that they held my truck over night for a process that should have only taken 2 hours MAX, but it took them over 10 hours to get it done. I was told earlier this morning that I would be called right away when it was done since they held over night so according to him he didnt want me to wait any longer, Just wish this dealership had more values when it comes to being respectful to the customer. Just putting it out there when I got upset I did drop the f-word in general comment while walking out of the dealership but the two guys working the front desk decided to follow me to my truck aggressively trying to get me more pissed off with their comments. I turned around and said " have a great day" and they responded with, "since you said the f-word you are no longer welcome here".

Great service with care. They don't oversell but will recommend as needed. They may not be the…read morecheapest but absolutely the best and worth the value. They honor their commitment on timing.

We went to go get our friends vehicle and they was supposed to have it out front after driving 4…read morehours to get there we called the 24/7 hot line and they were very rude and hatful and told us that we would have to wait until Monday to come back and get the vehicle

Broke down with a bad water pump at the Vienna exit on I-24 at 2:30 PM. Unable to get help from any…read morelocal repair shops (even with the help of AAA ) I asked my wife to try Marion Ill. as it looked bigger on the map. The first place we talked to was Top Notch Auto Repair. The boss was sure he could help us but maybe couldn't get to it until the next day which I said was fine. They got us towed in and back on the road in less than 3 hours! Flatbed driver, Tech and everyone were GREAT ! Back on the road by 5:30 PM and home to Wisconsin by midnight. Awesome Shop ! Thanks, Terry B.

Got a tire go flat in the middle of a 3 hour trip. Ended up being even more issues, but they were…read moreon top of it. They had us back on the road ASAP and even held on to our car for us while the weather was getting bad. Some of the best service I've ever had.

Brian really took good care of my family earlier this year. My car broke down in the middle of the…read morestreet on a Saturday evening about week after he had just put new brakes on and he was there within 20 mins to tow me out of the street, my car insurance roadside assistance was still "searching" for a tow company the entire time. Towed my car to his shop and replaced the alternator, it's still running great, and my dads truck was just a mess, he was very pleased with Brian's work as he was about to throw the whole truck away and has now decided to keep it. Really good people and very fairly priced. I'm glad to have found a good mechanic for my whole family so close to home. Thank you!

From the owner: A job done right the 1st time read more

Dan and Brent did a heck of a job on my car's AC. I was on my way up from Texas and they took care…read moreof me. Strongly recommend you go here if you want honest and great work.

From the owner: Pursell Auto Repair, LLC is your first stop for complete automotive repair! We are located in…read moreHerrin, IL. We specialize in diagnostic testing, major and minor repair, and all makes and models. The vehicles we service are foreign, domestic and light trucks. All of our technicians are ASE Certified. Please come visit us today!