The ultra professional individual by the name of JJ who is in charge of maintenance / custodial supervision is a total gentleman who never fails to greet me in a way that is exemplary. In addition to books, this society needs more persons who understand the value in fostering ideas, human conversations and sincere decency. Safety and a sense of elegance is assured under his watch. For this reason, coming into this library is a pleasure as much as a learning experience. read more

This is a branch serving no good, overstaffed while they just would do anything to neglect and sabotage and neglect? How could this happen? I had a due item and had to return exactly to this location by the circulation protocol when the item was checked out and I was abiding it with diligence. As I walked in, with no doubt to get this task completed in a minute or less with ease, five heads of staff were counted. When I tried to check the item in, the struggle began. The branch was practically refused to serve and one of the two in the frontline had the nerve to tell me that I should come back sometime later(?) but she was quasi non-verbal and kept mum after the inadequate and absurd announcement. The forefront of the negligence are two middle age and old female clerks: a Chinese middle-aged woman was the one who told me to come back later (??) and a central American old woman, who raised her voice with borderline gibberish and vigorous gesticulation, was trying to tell me all disparate things seemingly off the top of her stomach (not head), from 'nobody can check the item in, 'Go away'' to 'No more from June (? what does it even mean, QPL?', which was all nonsensical if inane and risible, no doubt. They were not English proficient so was it the reason they could not perform their job? I bet it was not. They would have got their easiest job (scanning an item in) done even if they were linguistically challenged or mentally challenged, even if they could not carry out proper communication, let alone professional conversation to explain the reason behind their unperfomed duty, as long as they were willing to do so. But they were not. Overall, their uncivilized manner was curious but this was not the time for an anthropological adventure but returning library material and scanning was just a swift gesture away but the transaction was met with challenge: stupidity of the staff. The louder her gibberish and gesticulation got, the more violent the old and semi verbal woman came across as. It was horrid to think the Queens Library system let this mad woman represent their operation at any way/reason/excuse/cost. There appeared two young female clerks (Hispanic) who spoke English with unquestionable proficiency but claimed to have no skill to perform the scanningn (?!) OKay, so why are these people here without performing anything and still getting paid? What is this branch for if not serving patrons? And five of those who would openly idle and refuse even to scan or claim not to know how to? How could this branch operate to this day? Or nobody knew enough to complain with regards to neglect in this location? The heart of the matter was that these incompetent employees were trying to close the library WAAAY prematurely and go home without seeing the day's business's proper end hoping nobody knew. And here I came, I guess. Now they are trying to externalize this sordid misconduct to the patron, me, who came their way and inconveniently knew what they were scheming. I gently suggested they process this return transaction since they are, no matter what they were trying to get away with for the day, a branch under the Queens Library system, and processing return items was their duty. And I also explain in plain English with courteous manner that they could possibly refuse to do so only if they were willing to risk their employment. This way I certainly manage to get these incompetent and clueless workers to process the check-in and managed to clear the item from my account and left the site. A good day! But it was so only after an epic struggle of nearly good ten minutes and this was certainly uncalled for. Why couldn't they perform what they were supposed to do ten minutes ago with no struggle, as any library branch and employee would and were supposed to? Are they really so incompetent and/or lazy, or obtuse? I believe this is exactly where low performing branches are coming from, however. And almost always those low performing libraries are in low-income neighborhoods. That is a shame to see uneven treatment patrons are putting up with depending on where they are located. The only way you can bring about change is to complain when you experience neglect and/or abuse from the system. That is the only way to change them into any better shape and that is how public libraries serve their communities. To top it off, the QPL system can't hide that they are overstaffed and this branch IS the epitome of the system's valuable funds gone awry. What do you think those five employees were trying to keep patrons away prematurely for? Five workers not only doing nothing but refusing to do their job and it could never be unseen. I can hardly sympathize with their cries when the next solicitation for donation comes when the library budget is strained. With poor and ridiculous (non-)service as this, they should know what they can expect at the end of the fiscal year. read more

Love that place I can print pictures to color and math work sheet to work on in the summer

I live in Corona so this is my local library and while I do believe it is a smaller location I still love it. I don't count on books that I want to be at the location each time I go so I plan my reads ahead. I request books on the queen library website under the my account section. http://www.queenslibrary.org/index.aspx At this link just click on the my account at the top of the page. If you're signed up for one then just enter in your info and search for the books you're looking for. I was at the library early afternoon on a Wednesday and there were people there using the internet, reading magazines and children rummaging through their specific book area. I was able to grab my two books that had been shipped to the location and we on hold for me right away. I was in and out within 5 minutes at the most. I didn't need to talk to a single human being. Keep in mind if you're looking for a quiet place to study or read I wouldn't recommend this location or any others to be honest. They are bustling with people. I liked seeing the kids looking through books and having access to reading material they are interested in. The building is newer and in excellent condition. It's a two block walk from the subway station. 103st Corona Plaza is the stop you would want to go off on the 7 local train. Walk to 104th street and head North one block and it will be on the right hand side. read more

Queens Public Library - Corona - Entrance to the library - Libraries Near Me - Corona, New York

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Horrible service. I came here to check out a copy of The Book Night Women. The copies in Manhattan are all checked out and/or on hold, and my local branch out here in Queens didn't have a copy. So, I went to the next closest branch, which is this one in Corona. While the building seems new, and is well lit and very clean, they have a very limited selection of fiction novels for adults. I think I have more books in my own home! Of what they do have, you will see a lot of those paperback mystery and romance novels. I do not read those. They do have a seemingly huge Children's section, which was quite crowded. There are two surly librarians in the back (one was yelling at a patron to not talk on his cell phone. Excuse me, I didn't realize that YELLING was ok in a library?). The worst part, besides the meager selection of books, is the checkout process. They have three self-service check out areas; you can choose English, Spanish, or Chinese. There are two staff members at the desk, but they are absolutely USELESS and don't assist people, nor are they friendly. Apparently the library patrons can't seem to grasp the self-check-out, because I waited in line for 10 minutes for ONE of those stands to open up. People were slow as shit. Also, kids run wild here, and one tried to cut in front of me in line. He even HOVERED over me and tried to scan his library card in after I got to the stand. WTF. Overall it's a frustrating experience and I don't foresee going here ever again, it's just that I really wanted to get my hands on this novel so I could read it on an upcoming trip. Good if you have kids and live in the nabe. read more

Worst Library enviorment I have ever experience, I have been living in Corona all my life and as a child would take books out from here but I dont know what has happened ,if its the management or just the community because the smell is horrible the ventilation needs help , cell phones ringing all over and there is as well music playing... its just not a library at all type of environment just aweful to walk in and see people occupying seats to sleep in the mean while kids run up and down.Horrible to mention its called a Library but I will give it a star because I cant give negative stars but after sitting here and being shock I had to warn people its a shock : ( I used to love it there read more

Sadly this library is in the middle of a dump called Queens. You will find lot's of people on the streets selling crap, there is more garbage on the streets than in the cans, no parking anywhere, nobody speaks English, and meter maids are giving lot's and lot's of parking tickets to all the residents there. The mayor of NYC should be ashamed of that borough, it's disgusting. read more

This place is OK - I usually come there to print some papers - printers work most of the time and the wait time usually not more than 10 minutes read more