0 stars. They repeatedly broke items in my home and tried to…read morehide it. I had to ask for the supervisor to be there for them to actually do a decent job and when they were there they broke a 53 year old ceramic music box, tried to hide it and then when I contacted them on a Saturday- they said they don't work Saturdays. Did they ever respond on Sunday? No. Did they ever apologize? No. Did they try to pay for the damage ? No. They just ghosted me. They broke my daughter's shower door- pulling it off the hinges. They also broke an old oil lamp dating back to the 1800's. They also seemed shocked when I said I can speak some Spanish (I understand way more), and my daughter consistently told me that they were saying bad things about us... all in all--HORRIBLE. I am sorry I said anything nice about them before. Not only are they terrible cleaners - they're terrible humans.

HORRIBLE!!!! They break EVERYTHING! $200 for them to only sweep the floor and spray fumes. Looked…read morethe exact same but smelt cleaner. I cannot believe I EVER had them come. They broke not only my shower doors, but they also broke things and HID THEM BEHIND THINGS SO I WOULDNT SEE. No apology. No nothing. They hid it like it was never there. Not only that but they make fun of you and your house. They do it in Spanish assuming you don't understand and get scared when they realize you understand.

We love Jan and Ken and will continue to use Bestway for years to come!read more

Always do a fantastic job. Very professional crew. Katia and her employees are very experienced and…read moremy house looks sparkling clean when they leave. I just had my sister get in touch since she was looking for a reputable cleaning service. I highly recommend We Care We Clean

Verry professional co.team of 3 arrived on time, courteous,and hard working. I am a clean freak and…read moremy wife and I have been cleaning our home for the past year and a half. THIS TEAM DID A BETTER JOB. I DO NOT SAY THAT LIGHTLY.THANK YOU TO - WE CARE WE CLEAN for providing a first rate service.

I had a great experience with Reina's Cleaning Service! They arrived right on time, communicated…read moreclearly throughout the process, and were incredibly respectful of my space. My apartment truly got the care and attention it needed -- everything looks and feels refreshed. They were also so kind and friendly with my cat, which I really appreciated. The service was quick, efficient, and very affordable. I would absolutely use them again. Thank you, Reina

Reina is wonderful. She is pleasant, fair and hard working. I showed her a few specific things that…read moreI personally like and she didn't need to be reminded again. She is very reliable and responsible and always confirms with me a day or two before. I highly recommend her!

We want to start off by saying that the cleaning was not great. There were many areas that were…read moremissed, even they were obviously visible (please see the photos). What aggravated us were the excuses as to why some of the work was not done properly. Due to that, we have decided to write a review and share our experience. We made a mistake even giving $100 tip. 1. We had to finish their work in the end of the day. The bathroom on our first floor was not cleaned properly. Ivan was in charge of it. The bathroom on our second floor was cleaned by a lady (we do not know her name) who did a better job. There were other clients online that had a same issue with the service provided by Ivan. 2. They are not equipped to clean a garage, yet they accepted it. Of course, then, we had the expectation that they would do a good job. Since it's been accepted, they might as well do it right. Again, Ivan was the one working on the garage. The equipment were not too difficult to clean. Ivan left the shelves and our equipment so dusty, especially the floors (and manager's comment is that they do not clean unfinished floors). Then again, why accepted it if he would not clean the floor. Please see the photos. 3. They arrived late, which support the other negative reviews online. The agreement was 11am. They arrived after 12pm. We had plans that we had to delay. We were notified at 10:29am, only half an hour before the agreed arrival. However, this is not a huge deal to us. But just want to give everyone a heads up that there is a large chance you need to wait. 4. Ivan's "walkthrough" was rushed. We understood that it was late in the afternoon, but the time of the day should not affect the service. I pointed out to him the bathroom on 1st floor, but we felt it was ignored. He was on a rush. Also, it could be a language barrier since he had a difficult time communicating in English. We pointed out the shelves with dusts (please see the photos), and same reaction of not wanting to do it. 5. The manager offered that they would return and clean the untouched areas. It's late in the afternoon, and we had to leave the house. I do not think it is fair to us to wait again. In addition to that, it is not acceptable to send the same staff (Ivan) who did not do a good job. If she offered to send the lady who did a better job, we would have considered. But she kept insisting to send Ivan back, along with the other lady - even we emphasized that we do not want him to return. Please see the photos. I would not recommend their service. We thought we would have a great first impression, however we did not. We are trying to find a good cleaning company since we are new in the area and just recently moved from a different county. Also most especially, we need a consistent one because we are buying another house. We wanted a professional service. Unfortunately, we are disappointed. Update and response to the manager: 1. It is NOT true we are satisfied. Clearly based on our review, we are extremely disappointed. 2. There are no "agreements" discussed prior to the cleaning. They left our curtains, window boarders, mirror behind the bathroom door, master's bedroom side table, toilet bowl of 1st floor bathroom, shelves and multiple areas untouched. 3. There are three residents in the house who witnessed the poor service. Therefore, they have the right to submit their reviews, regardless of the number of point of contacts. 4. Regarding the manager's comment about responding to her prior writing the reviews - we have had multiple conversations via text. Yet, the manager is not listening to our feedback and preference. As mentioned, she kept insisting to send the staff who did a poor job. She should send a different one. She did not grant our request.

I hired Rosie's Cleaning to perform a deep cleaning of a large house…read more I spent almost two hours describing the work and uploading pictures to explain the house adequately to Rosies to ensure they could handle the project. The pictures listed the required cleaning, especially the *chandeliers* - (See the attached DROPBOX link that was provided to Rosie's before she accepted the project). So, I understood when Rosie's raised the hourly rate from $165 to $200 after their review of the work. Only two of the three expected Rosie's employees arrived. I showed the staff the house because their office had not described the anticipated work. They seemed put off and said they had to call the office. Within twenty minutes, the office called me and told me they could not clean the chandeliers. Cleaning the chandeliers was a required item agreed to before the scheduled cleaning. if Rosie's couldn't provide this type of cleaning, that was understandable, but I required a company to clean the chandeliers. When I explained the pre-condition of the job, Rosie's agreed they would be able to clean the chandeliers. I explained the work required in detail and provided pictures to Rosie's before them accepting the job. WHY AGREE TO CLEAN THE CHANDELIERS IF YOUR COMPANY IS NOT EQUIPPED TO PERFORM THE TASK? As seen in the pictures and attached text messages, the Chandeliers were described in detail and discussed in voice calls, photos, and emails. https://www.dropbox.com/home/132%20Liberty%20Corner%20Road