Kelly is just the best! I love how she's engaged with her work and it's always a pleasure to see…read moreher beautiful smile when I walk in the door!

It is extremely unfortunate that I had to resort to this but I'm doing this in hopes of helping…read morefuture potential clients. Please message me if you would like to hear my full story. It's fairly lengthy (yes more lengthy than this review) and strenuous but I believe it's only right to share my story regarding my experience with this business and my artist, Miriam. I initially came to her wanting microblading done because I grew up during the 'thin brow fad' in the 90s and I rarely wear makeup so I wanted a more "natural yet maintenanced" look. I will be the first to say that in the cosmetic world, I am very naive and uninformed though I tried to educate myself on this specific procedure but I partially believe she may have taken advantage of my lack of knowledge. The entire process has been a complete upset and it's such a shame because the ladies were so nice while being in their presence but there was a huge lack of concern/care once I left the office (both times) and the reality of the results set in. I would text picture updates and ask questions about my healing phase and never got responses back, I called the business and also tried contacting her via Instagram where we originally met/talked. Nothing. She would actively post stories on her account but couldn't take the time to respond to a worried client.... since I was not getting any replies from my own artist, I went to a handful of others in the area with my questions regarding my results and they have all claimed that instead of microblading, Miriam looked to have attempted a tint & shade or powderbrow instead which is very frustrating for me because I showed her countless Before and After photos of women with thin eyebrows like mine and the look I wanted.. needless to say that's not what I got in return. I truly feel like I was robbed of my money and on top of that, I still decided to OVERtip her each session for her time even though her and I both knew I would leave unsatisfied and uneasy about things. At the end of the day, I'm MORE disappointed with the lack of compassion and attentiveness from my artist than I am the actual results.... and that's saying ALOT seeing how they turned out. Looking back on the situation I 100% believe it was all about the money and not having pride in her work and wanting to make things right. It took a lot of time, courage, trust and budgeting for me to finally take the steps to do this procedure and my heart is completely broken about how everything played out. I would also like to add that I know this ink is different than regular tattoos but I am tatted up and never had this issue with ink being pushed out, as she claimed happened. Also, I feel like she always danced around the issue and gave me the run around instead of being honest about my situation until everything was said/done and paid for. I naturally have dry skin and refrained from any type of excersing for 2 weeks after each session to assure I did not irritate or disrupt the healing process... in retrospect I just wish I would've put that money to better use. $700 down the drain. The result speaks for itself. Lesson learned

My friends wedding was booked here for hair and make up! Rachel, the owner seriously went above and…read morebeyond to make the day perfect! She created the perfect team to make sure all 10 girls, 3 moms, and the bride were comfortable, fed, and beautiful. The hair dressers were fast and efficient and got all of us out of there an hour sooner than expected! The location could not have been more perfect either. It was 2 doors down from the reception hall where we started for pictures along with being right off the DownTown Square where there were coffee shops to visit too! I can't wait to go as a normal customer and get pampered next!

Love going here !! Holly has always done exactly what I want done with my hair ! She always cares…read moreand takes the time needed to make sure you leave happy ! I highly recommend her and any of the girls that work here ! I have seen beautiful and happy customers going in and out of this shop !

I've been twice now for services from Stephanie. She's awesome. Always friendly, always does a…read moregreat job. I've already booked my next appointment.

Love this place. I've had permanent makeup done by Stephanie W. The results are fantastic! Dawn…read morethe owner is very friendly and welcoming also. Beautifully decorated with a peaceful vibe. Thank you for being great!

Just went for the first time and I will definitely be coming back! She was amazing! We had…read moreconversations during the process, it was super relaxing. Service - I got a classic full set.

From the owner: I am a licensed Cosmetologist / lash artist / and Permanent Makeup Artist! I’ve been in the…read moreindustry for 5 years and am looking forwards to seeing you in my chair! I offer Classic, Hybrid, Volume eyelash extensions and Lip Blush, Powder Brow for Permanent Makeup! You can find my business inside of 921 Hair Company in Edwardsville IL!

Highly recommend Nikki and About Face! Very professional and does great work! I've been a client…read morefor over a year and haven't had anything but wonderful experiences with Nikki.

The best hair and lash spa around! I would never trust anyone else! These girls nail it everytime!read more

LOVE love love coming here. Amy offers so many different services and this is definitely a one stop…read moreshop. I'm always getting compliments on my lashes and brows after visiting. I'm very shy and I've looked to many professionals re: guidance with these things... I am extremely comfortable around Amy and since I've started coming here my confidence has been boosted. If you're considering coming here, do it! You will have zero regrets. They are extremely professional and they're great about answering any questions you have along the way!

It was my first time getting a lash lift. I've gotten a tint before (they didn't offer lifts where…read moreI went) so I had an idea of how this appointment would go. I did have an early appointment and since having never been here before I arrived early so I wouldn't be late. They did open their doors a little early before they actually opened. I didn't want to be that customer/client who tries to get in early so I just waited lol The woman at the front desk was super nice and helped me check in and let me know that Katie would just be a moment while she prepped her station for me. I had been up since 5am and really didn't want to fall asleep because I wanted to know what the process was and what was being done. Small chit chat didn't keep my attention so I did almost fall asleep. The service was fine? I guess? My lashes on the left eye like didn't take? Not sure if it was because of how it was done or the product that was used? The right eye seemed to work fine. I thought maybe I just needed to put on mascara to really see the difference. I followed after care instructions to a tee! Didn't touch, didn't put on make up for over 24 hours, didn't have them touch water, didn't sleep on my face... The next day my left lashes were pretty much flat compared to my right eye. Ugh. I did get a follow up call to see how my lashes were doing but I was at my bridal shower so there was no way I was gonna stop partying to take that call. I did follow up with them that Monday about how they turned out. They said I could come in so they could fix it for me. I thought, oh wow awesome! They asked for a time that would be best. I said it would be cutting it close for 3:45pm since I get off work at 3:30pm but they said they'd still take me if I got there no later than 3:48pm or something. So they put me on the book for a lash lift fix and I get the email to confirm. So that day I was scheduled, I HAUL ASS because I know time is money, only to be told that they wouldn't be able to do anything. What. Why have me drive out there to tell me that? This could've been a phone call. I get they need to see the lashes but... this could've been communicated to me beforehand. I felt like it was such a waste of my time and money. And then I was told I could come back in the recommended 4 weeks, but I'd still have to pay the same amount... lol why would I pay for a service that didn't work the first time? They offered to comp $20 but that was after I asked. It's just shocking they don't stand by their product. I have gotten my hair done at multiple places (I've moved around a lot), nails done at multiple locations and they offer to fix that service and comp it (if there's anything wrong, which is rare but at least it's offered) And those services are much more expensive than a $70 lash lift. It was really shocking. Take what you will from this review, but I will not be coming back.

I've been going for about 8 months now and love the whole experience. They are very professional…read moreand Kiana does an amazing job every time.

I've been to several different lash shops and this is absolutely the best! Jenny is excellent at…read morewhat she does with my short lashes. Her personality is amazing. Barb

From the owner: Welcome! My name is Jennifer I am an experienced and hardworking beauty professional who takes…read morepride in my work. My focus and dedication to my job has allowed me to achieve great success in my career. I am so happy to give my guests that confidence boost that everyone deserves with a lash or eyebrow service. Book your appointment today!