Very rude. I was quite disappointed with my recent…read moreexperience. When I approached her for treatment, I felt that she was not receptive to my concerns. As I tried to explain my situation, she told me I was arguing and didn't allow me the opportunity to speak. Additionally, during the treatment, she interrupted the session to attend to another customer and promote her products. I ended up waiting for about 45 minutes while she focused on sales instead of completing my treatment. This experience left me feeling unheard and unattended.

Do NOT visit this practice unless you trust someone unqualified and inexperienced with your face…read more I visited Dr. Niu back in March 2025 for a simple cortisone shot, which I have had countless times before with other practitioners, and she was clearly inexperienced and unqualified to perform this service. Not only was she unable to give me the results that are expected from injecting a nodule pimple with a cortisone shot (the whole point in paying for the shot is to see flattening within 48 hours), but even worse - her technique was so shockingly poor that it caused severe fat atrophy in the entire area on my face. This has left an EXTREMELY noticeable dent in my face for several months that I now had to visit two separate med spas for consultations and ultimately had to pay $900 for a syringe of filler to see a slight resolution in the damage she caused. When I initially reached out to Dr. Niu about my concern of this divot due to fat atrophy in April 2025, she was extremely dismissive and took no accountability for the negative side-effect of her work. She mentioned that she had already provided me a refund (which was false because she had only given me a PARTIAL refund) and did not offer to fix the problem that she had created. The partial refund she gave me did not even begin to cover the amount of money I had to spend to fix this. I have pictures of the damage she caused as well as my text messages with her that show how unprofessional, condescending, and dismissive she was throughout the experience. Obviously this was distressing and disheartening for me as a patient. She is not a trustworthy or skilled practitioner and a simple conversation with her will prove that she's not confident speaking to a lot of the procedures she offers. I regret going against my intuition and trusting her anyway. She deletes her bad reviews and the one or two bad reviews that I have seen on here, she has replied to in an immature and dismissive manner that would not be expected from a true professional doctor. I am reporting her to the New Jersey Medical Licensing Board because this is absolutely unacceptable and I don't want other women to go through what I did. If you have also experienced this and seen that your review was somehow removed by her, I urge you to do the same.

If you are looking for a great wax specialist, look no further! AnnMarie is it! I've been going to…read moreAnnMarie for almost a year, and each time I get an amazing wax with excellent customer service. AnnMarie is personable and has an amazing way of making you feel comfortable. I never use to wax and now I am a lifelong customer. You won't be disappointed!!!

AnnMarie is professional. I started to visit Annmarie when she was at EWC and followed her to her…read moreown place. I have always felt comfortable with her and more so now. The environment is peaceful and her services always exceed expectations. She uses high quality products and is very thorough with sanitation.

I had a facial and massage today at the new location Both…read morewere fantastic. My esthetician Jessica was wonderful did a meticulous job and gave me great advice on keeping my skin looking good. My masseuse Slavka was also terrific. The new location is also gorgeous. I am looking forward to my next spa day here

Disappointed would not honor a perfectly good $50 Gift card…read morefrom Pre covid. Could have gained a new customer

I shared an honest review regarding your management style few months ago concerning Vito Mazza's…read moreson, who interrupted a service being provided in order to correct the lady performing the service in front of me. He later questioned why my comment had not been deleted because he felt it was harassment. The replied was defensive supporting my previous observation of his management skills. I was subsequently banned from receiving services. My recommendation remains the same: managerial training would be beneficial. You can find training in YouTube. according to your own response , you leadership style comes across as dictatorial and dismissive of a customer review. Regardless of the number of employees managed, professionalism, communication, and emotional control are essential in any leadership role. The business was originally built by your father, who treated both customers and employees with professionalism and respect. When customers are banned for providing feedback, it reflects poorly on the culture of the business and ultimately impacts both customers and staff. In case you are not aware, there are many businesses that offer the same services. This is not about losing a customer, but about losing the opportunity to receive constructive feedback that helps a business improve. As a former loyal customer, I also recall overhearing workplace discussions during services that involved concerns from employees, including conversations related to their tip handling and management practices. These were not isolated comments, and they contributed to a broader impression of employee dissatisfaction. When internal concerns become visible to customers, it is worth reflecting on workplace culture and communication. If private conversations are not properly managed in a public-facing environment, customers will inevitably hear things that were not intended for them. I experienced this firsthand while receiving services. Reviews are intended to highlight experiences and opportunities for improvement. Responding to feedback by banning customers instead of addressing concerns does not minimize the fact of your poor managerial skills, in the contrary, is expose and supported by yourself. I am the perfect example on how your ego gets in the way. Instead of acknowledging the review, by a simple "thank you for the review, I'll be mindful next time." You are now sacrificing the earning of one of your employees because you ego got in the way . Thanks God for reviews, they show the true nature of people who minimize others just because they think they can and/or because they are the owner of the business. Tsk tsk.

One of the best salon experiences I have ever had. I was met by a wonderful friendly woman who took…read morethe time to help me find a wig that was right for me. From a shampoo to a scalp treatment, I felt very pampered. The young lady that did my haircut was warm and friendly and she made what little hair I have look better. That was a miracle. One of the kindest was a manager/owner and she walked me through the different kind of hair treatments available. I left in tears as I was so happy to finally have a natural looking wig. It looked like it was my own hair and not like I slapped on a wet puppy on my was. I can't thank them enough. You can't go wrong go there. The do so many wonderful services there. I wish I could give more stars. The place is warm and welcoming.

When I started getting my eyebrows threaded around May 2019, it was at this place. Dimple's Salon…read moreis the only place I go to whenever I need to clean them up, and I've only went here about 6 times so far. They always do an amazing job. It's quick, professional, and definitely worth it!! I can't speak on their hair services because I haven't went there for that -- but in terms of their eyebrow service, I surely recommend! 10/10.

I was very surprised and happy! Usually mall salons to me aren't the best and I get my hair washed…read moreand blow dryer / round brush a lot, most places barley scrub your head or even get it all wet and washed and they scrubbed and washed 3 times I was very happy! And I have curly baby hairs on my hair line around my face and she flat ironed those as well most people don't they just leave it! She did an amazing job and I am very happy!! I'll definitely come back again! :) might have to try getting my eyebrows done and other stuff too! :)

I am simply blown away by Serena's experience and approach. She knew exactly what to do for my…read moreskin. I tried everything to clear up my skin and clean to my pores. In addition to that, I was experiencing hormonal break outs that were so frustrating to deal with. The products she uses is amazing and her hands are like no other. Days later and my skin is still cleansing. She also gave me samples to follow up with and I fully intend on purchasing them because they are working! The minute you walk into her space you are welcomed with a friendly smile and you feel like you've known her forever! It is so refreshing finding someone who understands my skin and needs.

All I can say is that Serena is the best in the business. It took me a very long time to find…read moresomeone that I can trust with my skin. I found her and my life changed. She is really one in a million. I am 45 years young and I get so many compliments and asked what do I do to my skin. I simply say Serena Marie! You will leave with beautiful skin. Love her and will never let anyone touch my face.

First time customer and was very pleased with my collagen intensive treatment. Nicole is very…read morefriendly and professional. Being a first time customer she told me about her journey to become a skin care professional and about the products that she uses. You can smell the natural ingredients in the products she uses. She also informs you of the product she is using and why. This was very helpful. My facial was very relaxing and afterward my skin looked fresher and smoother. I really noticed a difference when applying make up, it went on smoothly and even. I will definitely be back and I'm looking forward to trying some of her other facials. They all sound great. Go get a facial from Nicole you will be happy!

I had the most relaxing facial this afternoon with Nicole. She did a peel and a collagen facial…read more My skin is glowing. Nicole is so knowledgeable, and she truly cares for her clients, never rushes you. always guides you and is more than happy to answer or address any skin issues. I also got a spray tan, very natural. I'm going to a family wedding tomorrow, and she made me feel great. The massage she gives for the facial is unreal. I've been going pretty regularly for 4 years. I go about 4 or 5 times a year, and I would love to go every month The skin care line from her is also fantastic The spa is so pretty, and she absolutely loves what she does. I would totally recommend you give her a try. I love when people give me good tips and just passing it on.