Quayside Freehouse IS The worst pub i have ever encountered, my disabled husband went in to use the wc as he has a card to allow him due to his diability, and who we thought was a staff member told him does he give a fck that he has a disability and that it was not his problem he has a pub to run and not a public convinience! He was so very rude to myself and my husband and very threatening and nast. We have now found out that his name is STEWART CURTIS and he is the OWNER! Well we were absolutley gobsmacked by his attitude and we are currently in disccusions with the disability people who are appalled at this type of behaviour, so not only does this pub have bad cleanliness, staff attitude, dirty tables ect ect it actually DISCRIMINATES DISABILITIES- Never go to this pub be warned- His name again- STEWARTCKURTIS
UPDATE-
JennieH - You clearly don't have a clue about anything that was said or done the day my husband went in, Firstly, yes there were disabled toilets over the road in the harbour you are so very correct there! Well done! But to a disabled person walking accross a main fairly busy road and roughly 800 yds just is not as simple as you or i just whizing over there- secondly my husband looked around for a member of staff to ASK before hand, but there was no one around, ok! So then yas he did use the wc ( Blimey call the old bill)!! But when my husband came out he actually went up to the Owner Stuart to say SORRY about that mate but was very desperate In his situation (in his own words) To be swarn at and told that he didnt give a sit about his disability and that he thought he was a cnt and bet he had left Sit all around the rim( in Stuarts own words) and thirdly and probably the most ironic thing! Is that My husband was gonna come and get me to have a beer and sit outside this pub!!! No bloody chance! So get the facts, and you clearly have some connection with this owner if not then good, as he was a beast of a well i can't even say the word MAN! Not only was he rude to us but my brother visited and was sat outside the week after, and STUART again came outside and shouted at everyone and told them to get off the outside tables and go inside as he wanted it clear! Some of the people had been there all day!!! He was an AR*E!! END OFF!! My family are all from Whitstable, and not one of them will go near the place- And as for it being a buisness- let me tell you- everytime someone has a bad experiene of a place/cafe ect that person on average goes and tells 9 people of that experience and then that 9 go on to tell a further 9, so on and so fourth, so you do the maths?!! This is not how to run a buisness! Yeah i agree it is not totally ideal to use a pub as a p/c but if he had of said to my husband not a problem mate no worries- well this reveiw would/could of been so diffrent couldn't it? It is not always about money sometimes a little customer care and some commen decency which clearly this guy has none of goes a long way.
Louise read more