One of the worst experiences we've had. We ended up ordering 5 slabs of dolomite. The 4th was due to our fabricator incorrectly cutting the backsplash and the 5th was due to the main island cracking on install. Originally. we had them bring in slabs from Ocala that we hand picked, much to the resistance of the office manager as she only wants to sell what's on the floor. Upon return, explaining the broken one, she flat out refused to bring in an identified slab in the Ocala warehouse, despite it being a guaranteed sale. It was interesting to hear the friendly customer service voice change from super sweet to sudden distaste and actually downright rude. We even had a friend call in to inquire about bringing in a slab and she, Olga, was ready without question until she asked what slab and then asked for who. I actually called the Ocala location and they were going to attempt to ship the slab themselves. Our gc called, as soon as there was a mention of the project, the change in tone rudeness left our gc never using them again. I even emailed the owner, found on linked in and an old email address and no response. Olga was the office manager, and if there is or was anyway to sink a company and drive people out of the door, her sour attitude and rude disrespect leaves us never recommending and advising anyone that weve talked to, in avoiding this location. Do yourself a favor, and if Olga is still part of this location, avoid at all costs. read more

Outstanding operation! I had an issue with a quartz countertop discovered after installation (it was a bad slab pour; no fault of Quality Stones) and they worked with my contractor to get me a new countertop with no additional charge! THAT'S customer service! I would give them 10 stars!!!! read more

We visited Quality Stones today and Chris helped us. We didn't know exactly what we wanted so Chris gave us a tour and explanation of the different types of stone they offer. The warehouse is large, well-organized, and houses so many beautiful options. Chris was friendly, knowledgeable, and we really appreciated his help. read more

What a great experience. As soon as we walked in the door we were greeted with a smile an what can I help you with today. We said what we needed without an appt an Rija said no problem an immediately helped us. She took us through all the samples in the warehouse an let me tell you they have the best selection ever. She was so great explaining everything an answering all our questions we had. We ended up picking some amazing stuff an are so happy with the whole experience. I highly recommend if you're looking for granite or any kind of stone you check these guys out first. You won't be disappointed with the selections they have as everything is so beautiful. We will definitely be coming back when we start the bottom half of our house to pick more granite or stone for the bathrooms. Great service great prices great selections what more could you ask for. And excellent excellent customer service. Thanks Rija for making the process for us so easy and all of your great help and knowledge. read more

Our showroom rep was Xavier who did a great job showing us the stone options. He was knowledgeable and friendly.

Quality Stones has a beautiful well-lit warehouse with so many granite and quartzite slabs to choose from. We really appreciated the kindness of Andrea at the front desk. Ash made sure that we had everything we needed as well. Overall, we had a very good experience and would definitely recommend visiting Quality Stones. read more

Easiest part of our mold-induced kitchen renovation has been picking out our material for the countertops. Very friendly and helpful staff for the whole process. We were greeted by Heather at the front desk and she escorted us through the facility, answering our questions and making the whole process incredibly easy for us. Provided a cart and spotlight to light up the different slabs to show true color and was very informed about the whole process. Explained the differences in stone and ultimately led us to a decision we are excited about and know will work for us. The warehouse was well organized and easy to maneuver through. We had our counter tops picked out and were out the door in 30 minutes! read more

Quality Stones representative Andrea was SPECTACULAR. My Husband and I experience at Quality Stones was warm, home felt, professional and overall Great !. The selection had us in AWH ! So much to choose from, as we went along each isle and level, Andrea knew all the history, durability, comparison on all her products,and the prices were very good. Andrea knowledge made it so easy, Andrea know her stuff, it is truly refreshing to be making a major purchase and communicating with an expert like Andrea. Thank you Quality Stones and Double Thank you Andrea. Anthony and Mallisa read more

If you want the best selection and the best deal this should be your 1st and last stop! We looked in Flagler, Palm Coast, Ormond, Daytona, St. Augustine than we heard of this place in Jacksonville. Wish we had gone there first. They have the finest selection and the most beautiful collection we have ever seen. Than take it to Continental Granite and Marble in Bunnell, FL for the finest craftsmanship. We are so Happy! read more