I wish I would have read some of the reviews prior to hiring this company and his crew. Terrible Experience. The crew arrived late, reeked of alcohol and body odor. The crew seems tired and partied out. The conversations I heard between the crewman were unprofessional, demeaning, and socialably unacceptable. At the end of the day my restroom was left a mess, supplies everywhere and trash that had not been disposed of. The second day didn't warrant my benefit of the doubt I gave the crew the day before. Within the first 30 minutes of their arrival I requested the crew to exit my home. The loud and aggressive response I received from th crewman made me very uncomfortable. Be Careful, Be Safe, READ VIEWS, and Stay Away from Quality Restorations!!! read more

Edited: Originally very disappointed with the project taking longer than expected, untimely and unprofessional crew, worksite and floors being left a mess, and later finding a chip in the tub and inadequately siliconed seams. Early in the project, I alerted the owner (Len) that the crew no-showed and next day heard the crew openly complain about being reprimanded. So I didn't want to raise any other concerns while the crew were actively working the project and would have access to my home. Which probably wasn't fair to management so credit is given there. Unfortunately in my experience, retaliation or inaction at best has historically been what I get in response for speaking up, so I let them finish the job and cleaned up the mess afterward. HOWEVER, I've since increased the rating because I was soon contacted by Len who wanted to make things right. Bless him! He spent time to come out to apologize for the behavior of the two employees, discuss my concerns, and arranged to have one of his other guys (Mike) come out to fix any issues with the work. He will also schedule his "chip repair guy" to come out and fix the tub. I received a call from Mike who was very kind and also offered to bring supplies to putty/paint areas dented/scuffed by the previous crew. He gave me a clear timeframe in which I could expect him to arrive and when I'd hear an update from him with more precise ETA. He called exactly when he said he would with an update, showed up on time, and fixed not only the issues I pointed out but looked everything over himself and cleaned up things nicely for a more professional looking finished product. A huge thank you to Len for taking time to make things right and providing reassurance. Thank you to Kris who came out to help move things along after the no-show incident. And thank you to Mike for being reliable and making sure the finished product is a quality one. Having been in a similar position more than once, I know it's not comfortable to do damage control and have to apologize on behalf of coworkers. Acknowledgement, apology, and remedy speaks volumes of the integrity of a company and is hugely appreciated. It was great to chat with Len and see what pride he takes in his work and the work he expects of his crew. Wishing Quality Restorations a Happy New Year! read more

Quality Restorations - New wide soaker tub, shower walls, and flooring. Can't wait to use it! Picked lighter colors so the small space looks bigger. - General Contractors Near Me - Anchorage, Alaska

Just got my new shower renovation done by them. They did a fantastic job and anyone wanting a bathroom remodeled, I would highly recommend them. Great job read more

These guys are clowns. They are unable to complete a simple task such as actually show up for the estimate I scheduled weeks in advance. Even took time off from work. I don't get paid when I'm not there. There's too much to write about regarding how very f'ed up these people are. Save yourself the hassle and just use someone else. I wouldn't even wish these idiots on my ex! read more

My dad says he ordered a shower/tub with bench seating because both parents are disabled. What was installed was a tub with higher sides making it more difficult to get in. The vanity they installed is so close to the toilet that you can't sit on it normal, you have to be sideways. They left supplies behind. They had excuse after excuse for delaying the project. They charged my parents 8 grand for a "remodel" that is not worth that. I feel they took advantage of an elderly couple, one with dementia. read more

Quality Restorations - The vanity they installed too close to toilet. - General Contractors Near Me - Anchorage, Alaska

See all

Don't bother. These folks are stuck in the Victorian Age and only provide bids to 'both husband and wife' (although I suspect businesses were more respectable of a prospective customers' time in the Victoria Age.) Esimator was late, which caused my wife to run out of time, so office called to reschedule because they only deal with married couples (?!?) Good luck, plenty of hungry contractors out there who are more flexible/adaptable to the times we live in. read more

We had a great experience with Len and his crew. Wonderful value for the money. On time and a great looking bathroom. Thanks Len. We would use you again and will recommend you to others read more

The name Quality Restoration says it all. I now have a remodeled bathroom. Out with the old tub/shower and in with a new totally awesome walkin shower. Len gave me a very competitive bid, was constantly keeping me posted with updates on the order from the supplier, and brought in an excellent crew to do a super professional installation. I couldn't be happier. If you want the same customer service and quality workmanship then you need to give the job to Quality Restoration. In fact, I'm already thinking about having Len and his crew do a future project. Frankly, I wouldn't risk having anyone else do the work. Quality Restoration gets five stars. - David Webb read more

Len was so wonderful to get me in to a open spot and Adam and Evan did an amazing job installing my new tub and wall unit. Adam was great about showing me updates every step of the way. It turned out so beautiful. So glad Quality Restoration was recommended. read more