For starters - they completed the work I requested and in the time frame they noted it would get done. Getting there was hectic. I had their representative come to our house to take measurements, talk about what we wanted and needed. He left and sent us an estimate of the job. No issues so far, although the contract noted items in there such as MSDS which they never provided. After setting up the date, arranging to be out of the house while they sprayed the insulation and moving things around and out of our basement. We waited for the day. During the walk thru we were not told specific items needed to be removed. Day of - they arrive and say they are there to spray insulation In a crawl space. Not what we agreed upon. They looked at our basement and commented about us not moving everything out and it would take them an additional day to complete. They called the owner or their boss, I forgot and it felt like I was being persecuted for not having my basement ready. I informed them we were not told to move specific items and if we had then we would have. I then get a call from the person who did our estimate and he asked why the basement wasn't set up, are you kidding me. He did not originally say to move items, he saw the items and said they could cover them and work around them. Seemed he was blaming myself for this misunderstanding. Needless to say my timeline was set so I told them I would move things out quickly so they can continue with the project. Recommendations for future - have your staff who do the initial walk thru provide exactly what prep work the homeowner needs to do. Ensure when you initiate the job assignments to your staff, you are clear on what the job is. Crawl space and full basement ceiling are two completely different items for work, equipment needed, and timeline to complete. As I said in the beginning, I did get what I wanted. But the road to get it was very bumpy. read more

Fantastic company to work with! I just completed our new construction home and my builder uses Quality for insulation, garage doors, beautiful gas fireplace, gutters, closet shelving, gorgeous shower door. All services were done in timely fashion by polite and hard working crews and their pricing was very fair. I highly recommend using Quality for any of the services they provide!! read more

I recently added a review of my experience with Quality Insulation of Eastern Connecticut. Shortly after posting my review I received a message from the manager of Quality Insulation in which he apologized and asked me to call him. I did call him - twice. Both times he wasn't in the office so I left a message each time. He did not call back - either time - so I'm left to believe this is just a bad company to deal with when you have problems. So I'll move on to other gutter companies and see how I make out. This just shouldn't be this difficult. (I can't leave less than a one star although I'd like to leave zero stars). read more

Saw a few bad stars for reviews. Very unfortunate. I had bread luck from beginning to end with this company and the response they gave me . Price was great and workmanship was great as well. They showed up on time when they said they would and did the job that day. I have a cottage on red cradle lake in Lebanon ct . I was referred to this company by a local resident. Not sure what happened to the other Yelp reviewers but I have to give them 5 stars from beginning to end.. I'd highly use this company! read more

We recently had an inspection by a Quality . Dennis came out the day he received the call looked over my attic. Dennis determined that we would benefit greatly from some additional insulation he saw inconsistencies throughout our attic . Dennis was extremely professional wrote us up a quote and scheduled us . Dennis's Team arrived again very professional took care of business and left a clean job site . I completely trust and recommend Quality Insulation of CT read more

I have already written a review on the great work that Quality Insulation had done for me. But I feel the need to add to the review. Now that it is heating season, I am DEFINITELY seeing a big change in the way my furnace is working. My furnace used to come on about every 45 minutes ( I have forced hot air,) during the heating season. Since removing the fiberglass insulation in my basement and having Quality Insulation install spray foam in its place, the furnace is coming on about every hour and 20 minutes. The floors are also much warmer to walk on. I recommend the company and the product. VERY satisfied here ! read more

Avoid this company even if your life depends on it. Many months of chasing them to complete a project and they just don't give a shit. In addition to terrible work and damaging my house they never finished. I'm disgusted beyond comprehension at ever having gotten involved with these idiots. Next step is lawyers. STAY AWAY! read more

Very happy with our service! Had ceiling and walls reinsulated. The two young gentlemen who came out worked very hard nonstop. The job was excellent and they were friendly and professional. All of my calls to the company were promptly answered and information provided was very helpful. Service was fast prompt and quality is excellent. Thank you very much for our nice warm house! read more

If I could give this company a worse review I would. They were hired to do foam insulation and install a gas fireplace on a new home. They were $400.00 less than Anchor Insulation. Not only have they still not finished the job correctly, but they lied and misled us about the foam as far as building codes. 1. They did not form or insulate around the exterior windows or doors correctly. I started to do it myself but finally a manager came and sent 2 guys for 5 hours each to do it. I had to delay sheet rocking. 2. They foamed the bathroom exhaust fan exhaust crushing them so 3 bathroom fans do not work. 3. They had to come back 7 times because of issues the building inspector had with the work they did. The last time the building inspector was on vacation and his sub did not inspect the work that was needed for a CO. The house still has an open wall to an second floor bedroom and bathroom that is not insulated with foam. The outside area is a covered porch and the rooms still are 8 degrees cooler in the winter. 4. They put the wrong fireplace in. The correct one was with a blower because we wanted an additional heat source because primary is geo thermal. After I called them on it they said they did it because the electrician did not put an outlet. A complete lie as the outlet is visable on the wall inside the chute. I also had to make them put in some down draft insulation. 5. There was so much more, including lying about the coding requirements and covering of the foam they used. The manufacturer spec sheet directly disputed what they stated. They were the worse contractor I have ever used, unfortunately most people that hire them will not know all the short cuts and shoddy work they do unless they watch them and check the work as it is being done read more

Absolutely the worst sub contractor I have worked with in years. Total unsafe work environment. The manager has a huge race problem. Never again on my job sites. read more

I have a complaint about your driver with the sticker MAS7211 on the rear for complaints. Your box truck driver was tailgating me and would not stop no matter how fast or slow I was going on the highway and would not pass me for miles this morning! I couldn't even see his headlights he was so far up my car's rear end. God forbid I needed to stop in an emergency, he would have slammed directly into me with zero chance for him to ever apply the breaks. Then after many miles of tailgating he passed me and then several vehicles were merging onto the highway and he simply would not move over to allow for them to get on. I don't know what his problem is, but this is considered reckless driving and road rage. Clearly he needs to take some safe driving classes before he hits the road again. I would never do business with this company after this morning's incident with your dangerous driver. read more

This crew was great! Courteous, professional, knowledgeable, I was so impressed! They cleaned up their area, checked around the house to make sure everything was cleaned up, went through everything they did with me, I am so happy with the job they performed. I will definitely recommend this business to all of my friends! read more